Thank you! A representative will reach out shortly.

Get in touch to hear how we can support your business—whatever the industry or vertical.

We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Stories — Meltwater

Challenge

"Having more than 5 years of experience as a South Korean marketing specialist, the key to mastering influencer marketing campaigns is to keep up with the rapidly changing trends and popular sentiments. In addition, we needed to have quick access to actionable insights by combining all aspects of social media marketing, such as content marketing, social account management, advanced
auditing & analysis, etc."

Solution

2020 Moroccan Oil x DBL Case Study.pdf

Outcome

Dutch Webinar: Data-driven Influencer Marketing

Digital Business Lab works broadly with the Banking and Beauty industries, offering clients end-to-end social media solutions and strategy. The agency’s expertise lies in social media, and approaches challenges with creativity and agility. With the team’s expert knowledge and experience in digital business, they provide pragmatic, affordable and business-centric solutions to clients.

Meltwater helps Digital Business Lab work with Moroccan Oil to find the right influencers for the South Korean market

Understanding Influencer Performance with Data

Uncovering Powerful Insights

Moroccan Oil / DBL

Save time and money by centralizing media reporting and analysis

Use social media insights and analytics to strengthen their new market entry strategy

Easily showcase ROI of marketing campaigns to management

"It's now easier and faster for me to compile reports that I can present to management. I can also provide the business development team with the real-time data they need, rather than waiting for one or two weeks for updates from an agency."

MW Case Study Yahlive.pdf

Summary

Launched in 2011 and based in Abu Dhabi, UAE, Yahlive is a joint venture between satellite operators SES and Yahsat. Yahlive's mission is simple: to deliver high-quality satellite services to their broadcasters, and to offer a choice of premium TV channels to their diverse and culturally-rich viewers.

How Meltwater helps Yahlive save time and money.

Meltwater Customer Stories: Yahlive

Yahlive

"Meltwater gives us the big picture. With this holistic approach, we can really see how our visibility is growing over time. The platform gathers information from all those different sources, which was done manually before, and was quite inefficient and time consuming. Now, we can just log into Meltwater and jump into our analytics to set up our content plan."

MW Case Study Seedstars.pdf

Seedstars is a Swiss-based company with a mission to impact people's lives in emerging markets through technology and entrepreneurship, with a particular focus on the UN Sustainable Development Goals. The company provides tech entrepreneurs in emerging markets with different investments and educational opportunities, across 85+ countries.

How Meltwater supports Seedstars with measuring event performance.

Meltwater Customer Stories: Seedstars

Seedstars

Stay on top of media coverage about the university

Keep informed about faculty/ alumni and highlight their accomplishments

Amplify media coverage and build a positive reputation

"My favourite feature is the morning report. In one glance I can see all our mentions in the media and can use different Meltwater dashboards to analyse the quality, potential reach and value of our media coverage."

MW Case Study German University of Technology Oman.pdf

Established in 2007, German University of Technology in Oman provides students with the education required to become highly qualified and socially responsible graduates, guided by German excellence in science and technology with a firm grounding in Oman`s culture and heritage. The University fosters creative and critical thinking to advance research and development and, through this, aims at serving society as a whole.

How Meltwater supports German University of Technology Oman with amplifying media coverage.

Meltwater Customer Stories: German University of Technology Oman

German University of Technology Oman

Create quality content for the tech ecosystem

Identify and engage qualified journalists

MW Case Study Beco Capital.pdf

BECO Capital is the leading Venture Capital in MENA. BECO Capital aims to support the technology revolution in MENA through investing in smart, early stage internet and mobile companies in the region, founded by amazing entrepreneurs that are creating solutions that solve large regional problems.

How Meltwater supports Beco Capital with influencing the influencer.

Meltwater Customer Stories: Beco Capital

Beco Capital

"Tata CliQ has unique brand propositions, which is also reflected through our CAMEL and #surething campaigns. Meltwater Engage has helped us measure the success and consumer responses to these campaigns along with spreading awareness by interacting with the audience through a single platform."

MW Case_Tata Cliq_IN.pdf

Tata CliQ is an e-commerce venture by the Tata group. Available in 689 cities in India, Tata CliQ is a first-of-its kind multi- brand PHYGITAL e-commerce marketplace, seamlessly blending online and in-store shopping experience. They offer innovative services like click online, PIQ-up at store, return to store and ship from store through a large on-ground network of partners. The categories currently include authentic branded selection of apparel, footwear and electronics.

How Meltwater media intelligence helps Tata Cliq manage their online brand reputation.

Meltwater Customer Stories: Tata Cliq

Tata Cliq

"We partnered with Meltwater at a critical time when we were transitioning towards digital. The tool helped us become a socially responsive brand where other tools like Google Alerts used previously did not fulfill the overall objective in the right manner."

MW Case_Sodexo_IN.pdf

Sodexo deliver services across two main categories - Employee Benefits and Incentive & Rewards and Recognition. Having launched in India in 1997, Sodexo Benefits and Rewards Services is now a market leader in the meal benefits space. As a group, Sodexo provides access to a wide range of services that improve the quality of life of their consumers, promote work-life balance and increase employee motivation.

How Meltwater supports Sodexo with facilitating digital transformation

Meltwater Customer Stories: Sodexo

Sodexo

"The daily morning and afternoon alerts help us stay on top of the pulse of the industry and react accordingly to the trending topics and themes. We can tailor campaigns and address the issues in time and spread awareness within the public."

MW Case_Save the Children_IN.pdf

Save the Children is an independent global NGO present in 120 countries who are leading the way in rights of minors. In India, they're active in 20 states and have changed the lives of 6.1 million Indian children. They believe every child deserves a bright future and run programs to reach the most deprived children with the aim of providing them with opportunities to learn, a healthy start in life and protection from harm.

Discover how Save the Children uses Meltwater media intelligence to increase reporting efficiency, justify their worth and optimise campaigns.

Meltwater Customer Stories: Save the Children

Save the Children

"Real-time alerts have been key for us. We need dashboards that can tell us where the bulk of mentions come from, their reach and their impact. We then leverage the insights to decide where to focus resources moving forward."

MW Case_NIIT_IN.pdf

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.

How Meltwater media intelligence helps NITT generate media reports to aid strategy & decision-making

Meltwater Customer Stories: NIIT

NIIT

Finally Measure the Impact of Our Media Outreach

Find Industry-Relevant Journalists to Write About the Work We're Doing

Efficient and Timely Day-to-Day News and Social Media Monitoring

"Meltwater has exceeded our expectations - we began using the platform to be able to efficiently monitor our news and mentions, but it became even more valuable to us. It makes monitoring news more efficient, keeping track of changing and dynamic news about crises around the world has become easier and it has allowed us to successfully and closely follow important issues. The team has been really helpful with any kind of assistance we may need - often working on short and urgent timelines for us when the organisation needed more focused monitoring."

MW_Case Medicines Sans Frontier_IN.pdf

MSF (Médecins Sans Frontières translating to "Doctors Without Borders" in French) is an international humanitarian medical non-profit organization best known for its projects in conflict zones and in countries affected by endemic diseases. Founded in Paris in 1971, MSF has impacted and saved thousands of lives in their work to create medicines and vaccines for diseases such as HIV/ AIDS, malaria and tuberculosis, often in poverty-stricken and unforgiving environments.

How Meltwater supports Medicines Sans Frontier with measuring the impact of their media outreach.

Meltwater Customer Stories: Medicines Sans Frontier

Medicines Sans Frontier

"With constant help from the Meltwater team, we transitioned with ease in terms of onboarding and account setup inspite of the remote location. The team is proactive and responds to issues swiftly; this helps me maintain my relationship with my clients, ensuring an uninterrupted and pleasant experience with us and with Meltwater."

MW Case_Integrated 360365_IN.pdf

Integrated 360365 is a digital marketing agency based in Mumbai, India. With a team of creative professionals, they focus on providing custom solutions to many reputable brands and companies across marketing, PR, strategy, technology and E-commerce domains. Integrated 360365 leverage Meltwater for Livpure, a well-known manufacturer of water purifiers which delivers superior products for home and commercial use across India.

How Meltwater media intelligence helps Integrated 360365 improve productivity.

Meltwater Customer Stories: Integrated 360365

Integrated 360365

"Media monitoring and real-time tracking are crucial in today's digital age. Using Meltwater has helped us track our competitors and derive business-relevant insights for the more effective communication campaigns across different channels."

MW Case_HCL Infosystems_IN.pdf

HCL Infosystems is one of India's premier IT Services, Distribution and Digital Solutions companies. HCL Infosystem enables their clients to attain and sustain competitive advantage by leveraging Information and Communication Technologies. In addition to this, they their comprehensive portfolio also spans value-added distribution of technology, mobility and consumer electronic products.

How Meltwater supports HCL Infosystems with creating efficiencies.

Meltwater Customer Stories: HCL Infosystems

HCL Infosystems

"As we aspire to make India a global healthcare hub, it becomes crucial for us to monitor the Medical Tourism industry and tap into its growing potential. Meltwater has made it possible for us to do so, in real-time. Overall, the Meltwater platform allows us to search deep, wide and within selective date ranges back in time."

MW Case_Fortis_IN (1).pdf

Fortis Healthcare Limited is a leading integrated healthcare delivery service provider in India. The healthcare verticals of the company primarily comprise hospitals, diagnostics and day care specialty facilities. Currently, the company operates its healthcare delivery services in India, Dubai, Mauritius and Sri Lanka with 45 healthcare facilities (including projects under development), approximately 10,000 potential beds and over 330 diagnostic centres.

How Meltwater supports Fortis with crisis communications.

Meltwater Customer Stories: Fortis

Fortis

Track new developments and brand coverage

"If we need to make any communication around various situations, the initial signals come in the form of news via Meltwater. The real time functionality means that our team can swiftly prepare a plan of action for the management. It has made the process smoother and there is lesspanic at the time of emergencies, we feel relieved as we know we get real-time information."

MW Case Cairn, Oil & Gas vertical of Vedanta Limited IN.pdf

The Cairn, Oil & Gas vertical of Vedanta Limited operates 27% of India's domestic crude oil production. It has a world-class resource base, with interest in seven blocks including six in India and one in South Africa. Its focus on India has resulted in a significant number of oil and gas discoveries. For example, Cairn made a major oil discovery (Mangala) in Rajasthan in the north-west of India at the beginning of 2004. To date, 38 discoveries have been made in the Rajasthan block.

How Meltwater supports Cairn Oil and Gas vertical of Vedanta Limited with crisis communication efforts.

Cairn Oil and Gas vertical of Vedanta Limited

Generate global media coverage to gain brand recognition

Utilize data for developing a communication strategy

"We needed a solution that enabled the corporate communications team with actionable intelligence on what's trending across the domains, technologies, industries, geographies that are relevant to Aranca. This input is critical for us to feed into our content development and marketing program, to brief the analyst teams on content ideas to develop and for the marketing teams to identify channels and audience to target for amplification of the content."

MW Case_Aranca_IN.pdf

Founded in 2003, Aranca is a global research, analytics and advisory firm empowering decision makers from Fortune 500 companies, financial institutions, and high potential start-ups with intelligence and insights to make better business decisions. They enable this by bringing to play the right mix of the best data, the best methodologies, and the best talent to build a Custom Intelligence Blueprint for their clients.

How Meltwater media intelligence helps Aranca gain thought leader positioning.

Meltwater Customer Stories: Aranca

Aranca

Gain a Better Understanding of Brand Perception

Better Response Time to Feedback and Complaints

"With Meltwater, we are able to track when we're mentioned in the news or on social media and understand what it means for us, gain real-time customer feeback and implement it swiftly, and obtain a better understanding of the brand image online. The Meltwater solution has helped us overcome all of our previous challenges - I would definitely recommend it."

MW Case_AGS Transact Technologies_IN.pdf

AGS Transact Technologies is one of India's leading providers of end-to-end cash and digital payment solutions and automation technology. The company provides customized products and services comprising ATM outsourcing and cash management, as well as online payment systems including payment provider for merchants, transaction processing services and mobile wallets. Founded in 2002, today AGS Transact Technologies is operating in 2,200 cities having reached over 235,000 consumer touch points across India and South East Asia.

How Meltwater supports AGS Transact Technologies with gaining a better understanding of brand perception.

Meltwater Customer Stories: AGS Transact Technologies

AGS Transact Technologies

Gain insights from local and global coverage and respond to media in real-time

Provide executives and senior engagement with high level reports to help inform
business strategy

Stay up-to-date with industry trends and news

"The increased functionality of themobile app has really rounded off a robust and ready-to-use at any time and on any device functionality set to allow me to always stay on top of sentiment and news. I have found local support and coverage has typically added great value in helping me better utilise the platform. Thanks Meltwater!"

2020 Olympus Case Study.pdf

Olympus is a world-leading manufacturer and distributor of high-quality optical, electronic and precision engineering products, for scientific, medical, industrial and consumer applications. Olympus’ mission is to have a profound and positive impact on society by making people’s lives healthier, safer and more fulfilling through their products and business activities.

Meltwater provides Olympus with high-level reports, monitors global coverage, and tracks industry trends

Using Real-time Insights to Inform Business Strategy

Olympus

"We love that Meltwater can bring back content from all over the world. It’s important that we get a comprehensive understanding of our media coverage."

2020 First Philippine Holdings Case Study.pdf

First Philippine Holdings (FPH) is one of the country’s largest conglomerates, with key investments in power, manufacturing and property development companies. Thanks to their wide-ranging subsidiaries and strategic ventures, FPH has interests across the renewable energy, infrastructure and real estate sectors.

Meltwater helps First Philippine Holdings track content from all over the world to better understand conversations in other markets

Tracking News Interests with Retrospective Search

Transforming infrastructure in the Philippines

First Philippine Holdings

"We are now able to reach and respond to an audience that we were not aware of before Meltwater. We even have faster turnaround time on queries and comments which ensures good customer service from our end."

MW Case Study_STATS SA_ZA.pdf

Statistics South Africa is the national statistical service of South Africa. They aim to inform socio-economic development with accessible quality information through better statistics, better access to information and better management. By providing a relevant and accurate body of statistics, they inform users on the dynamics in the economy while leaning on the application of internationally acclaimed practices.

How Meltwater supports Statistics SA with finding industry and audience trends.

Meltwater Customer Stories: Statistics SA

STATS SA

"With Meltwater, not only has our media reach has grown substantially, but the response time to current news and media statements from institutions we are challenging has improved tremendously."

MW Case Study_OUTA_ZA.pdf

OUTA, or the "Organization Undoing Tax Abuse", is a Civil Action entity that started in 2012 under the name of the "Opposition to Urban Tolling Alliance". The organization was initially formed when it challenged the South African Government's decision to subject an electronic tolling upgrade to the country's busiest freeway network. OUTA has since developed into a more efficient entity with its own internal litigation capacity, researchers, investigators and other skilled professionals. The internal growth has enabled OUTA to move beyond the e-Toll issue, as the team sets out to challenge and expose inefficiencies, maladministration and corruption in other areas of state taxation policy making and state managed expenditure.

How Meltwater supports OUTA with finding and targeting relevant journalists.

Meltwater Customer Stories: OUTA

OUTA

"It was very easy to get started with Meltwater. With around the clock support and guidance, we accomplished an optimum account setup for smooth automated functioning. Everything is with a touch of a button ensuring quick turn around times. Meltwater has allowed us to become more informed about our customers social media needs and responses. The service and after-sales support has been amazing from Bevan and Jess—  we consider them a part of our team."

MW Case Study_Vans_ZA.pdf

Vans Off the Wall was established in 1966 and has since turned into an iconic, Southern California based youth-culture inspired footwear, apparel and accessory brand of the conglomerate VF Corporation. They are a global brand with presence in more than 75 countries and over 600 retail locations. The brand is driven by creative self-expression brought to life from the world of art, music, sports and street culture.

Discover how Meltwater enables Vans South Africa to connect with influencers, optimise event execution and generate reports and measure ROI.

Meltwater Customer Stories: Vans ZA

Vans

"With Meltwater, monitoring our share of voice in real-time, enables us to keep our finger on the pulse. We have also
gained insights on our return on investment for PR—  all of which we had no access to with our previous alternative."

MW Case Study_Auto Trader SA_ZA.pdf

AutoTrader South Africa started in 1992 as a free 24-page magazine aimed at connecting buyers and sellers of motor vehicles. Twenty-four years later, the company has evolved into a digital giant that is home to over 70,000 vehicle listings and 4 million website visits per month. Transitioning from a business model reliant on regional magazines to one that leverages a fully responsive mobile website has meant significant investment in online tools and measurement platforms. AutoTrader's commitment to digital innovation, as well as its team of 200 dedicated staff, ensure that they remain the
undisputed leader in online marketing space for buyers & sellers of all motor vehicles.

How Meltwater supports Auto Trader SA report more efficiently and react to real-time insights.

Meltwater Customer Stories: Auto Trader SA

Auto Trader SA

"Our favourite feature is definitely the Meltwater Influencer Contact Manager tool. It pays for itself. That massive database of influencers has helped us immensely. We don't have to pay for contacts in far-flung countries anymore. It is easy to use and the help from the Meltwater team made it even better. The move to the new-and-improved platform was handled with a lot of dedication from the team, which made it easy even when it might have otherwise been tasking. The enthusiasm of the team is infectious."

MW Case Study_Shelter Afrique_ZA.pdf

Shelter Afrique is a Pan-African finance institution that exclusively supports the development of housing in Africa. Created in 1982, the company has a wealth of experience and over the years has developed both residential and commercial housing in Africa. The use of online media intelligence has helped Shelter Afrique grow into a business that provides technical and financial resources for urban development. Their dedication to digital innovation, as well as a strong teamwork ethic between their employees spread across four regional hubs, has ensured that they remain the only dependable company financing affordable housing in Africa.

How Meltwater supports Shelter Afrique build relationships with important influencers.

Meltwater Customer Stories: Shelter Afrique

Shelter Afrique

"The support from the Meltwater team was tremendous in terms of educating us on how best to use the platform. It's so easy to use —  all our digital managers grasped it immediately. We have been in contact with the Meltwater team through all possible means of communication including site visits and conference calls. Instant feedback is provided. Working with Meltwater is indeed more like having a partner than a third party supplier."

MW Case Study_Ogilvy Namibia_ZA.pdf

Ogilvy & Mather Namibia is a full-service advertising agency and partner of the largest marketing communications company in the world, WPP. Founded in 1996, Ogilvy Namibia has grown into a dynamic, 21-strong office that was awarded the African Excellence Award in the Corporate Advertising category for their commitment to outstanding PR, communications and marketing strategies. A few of their many clients include Checkers, Castle Lite, KFC and DSTV. Today, Ogilvy Namibia is recognized throughout the continent as leaders in innovative thinking, brand insight and marketing thought.

How Meltwater supports Ogilvy optimise reporting.

Meltwater Customer Stories: Ogilvy

Ogilvy

Increase Awareness, Engagement and Support

"Working first with Dominique and now Joelle, we love that the team is always available and so helpful. After committing to weekly meetings and prioritizing making the most of the system, we realized how easy it is to use. Today, it has far exceeded my expectations. We now have a way to get out there so that the public can see and support the initiatives. The result is more campaigns being funded and an overall greater positive impact on the communities of South Africa! I would recommend Meltwater in a heart-beat.!

MW Case Study_Backabuddy_ZA.pdf

Backabuddy was founded in 2007 by Allan John Elrick Beuthin, who after years of working for a stockbroker and banker, dedicated the rest of his life to assisting charities and individual causes that are close to people's hearts. Bringing his experience and business skills, Beuthin led Backabuddy to reach the R21million raised mark, shortly before his sudden passing in 2015. Soon after, BackaBuddy was bought by Patrick Schofield, co-founder of Thundafund, South Africa's leading online crowdfunding platform. Schofield saw the potential in acquiring BackaBuddy and growing it into a platform that can continue to encourage individual philanthropy and peer to peer giving.

How Meltwater supports Backabuddy with increasing brand awarenesss and engagement.