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We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Stories — Meltwater

Challenge

"The support from the Meltwater team was tremendous in terms of educating us on how best to use the platform. It's so easy to use —  all our digital managers grasped it immediately. We have been in contact with the Meltwater team through all possible means of communication including site visits and conference calls. Instant feedback is provided. Working with Meltwater is indeed more like having a partner than a third party supplier."

Solution

MW Case Study_Ogilvy Namibia_ZA.pdf

Summary

Ogilvy & Mather Namibia is a full-service advertising agency and partner of the largest marketing communications company in the world, WPP. Founded in 1996, Ogilvy Namibia has grown into a dynamic, 21-strong office that was awarded the African Excellence Award in the Corporate Advertising category for their commitment to outstanding PR, communications and marketing strategies. A few of their many clients include Checkers, Castle Lite, KFC and DSTV. Today, Ogilvy Namibia is recognized throughout the continent as leaders in innovative thinking, brand insight and marketing thought.

Read this case study to learn how the Meltwater Media Intelligence Suite supports Ogilvy optimise reporting by staying up-to-date with trends.

Meltwater Customer Stories: Ogilvy

Ogilvy

Perform multiple functions from a single platorm

"It's a platform that does everything that I need! It's not too difficult and onerous for me to use...Having the newsletter functionality is a real bonus...I used to spend hours selecting the articles that were relevant to us and that were not. Whereas with Meltwater, it takes me about ten minutes. "

MW Case Study - Offshore Renewable Energy Catapult (1).pdf

The Offshore Renewable Energy Catapult is the UK's leading technology innovation center for offshore wind, wave and tidal energy.

Read this case study to learn how the Meltwater Media Intelligence Suite supports Catapult Renewable Energy to measure the performance of their brand.

Meltwater Customer Stories: Catapult Renewable Energy

Catapult Renewable Energy

“We changed the content of what we post based on enquiries we receive. We monitor what the target groups want to see/read from us, then we adapt our contact strategy accordingly. This means that we reach the target groups more accurately. With the Meltwater tool, it is much easier for us to monitor what is said about the federation, especially what is said about potential competitors, topics and trends.”

Meltwater helps Norway's Football Federation with monitoring editorial and social media. NFF is currently the largest separate sports association in Norway with 30,000 football teams and 38,000 registered football players.

Read this case study to learn how the Meltwater Media Intelligence Tool supports Norway's Football Federation (NFF) with community management.

Meltwater Customer Stories: Norway's Football Federation (NFF)

Norway's Football Federation (NFF)

Finally Measure the Impact of Our Media Outreach

Find Industry-Relevant Journalists to Write About the Work We're Doing

Efficient and Timely Day-to-Day News and Social Media Monitoring

"Meltwater has exceeded our expectations - we began using the platform to be able to efficiently monitor our news and mentions, but it became even more valuable to us. It makes monitoring news more efficient, keeping track of changing and dynamic news about crises around the world has become easier and it has allowed us to successfully and closely follow important issues. The team has been really helpful with any kind of assistance we may need - often working on short and urgent timelines for us when the organisation needed more focused monitoring."

MW_Case Medicines Sans Frontier_IN.pdf

MSF (Médecins Sans Frontières translating to "Doctors Without Borders" in French) is an international humanitarian medical non-profit organization best known for its projects in conflict zones and in countries affected by endemic diseases. Founded in Paris in 1971, MSF has impacted and saved thousands of lives in their work to create medicines and vaccines for diseases such as HIV/ AIDS, malaria and tuberculosis, often in poverty-stricken and unforgiving environments.

Read this case study and learn how Meltwater supports Medicines Sans Frontier with measuring the impact of their media outreach.

Meltwater Customer Stories: Medicines Sans Frontier

Medicines Sans Frontier

Provide In-Depth Insights on Specific Events

"There were multiple tools that was previously pitched to me, but they do not provide that same warm fuzzy feeling that Meltwater does. One of the key needs for me is the Social Listening. With the Meltwater system, I get these insights regularly. Additionally, I can also access daily news feeds on industry related events."

MW Case Study_Lequid Telecom_ZA.pdf

Liquid Telecom (then known as Econet Satellite Services before their 2004 rebrand) was founded in 1997 as a satellite and voice operator. In 2009, Liquid Telecom launched their high-speed, cross-border fibre network that linked Southern Africa to the rest of the world. Now, Liquid Telecom provides services to more than 50 global wholesale carriers operating in Eastern, Central and Southern Africa, Europe, North America and Asia Pacific, as well as the national and international enterprise market. They set out to challenge the status quo, and now Liquid Telecom is changing the African telecoms industry, the lives of millions and even the continent itself.

Read this case study and learn how the Meltwater Media Intelligence Suite supports Liquid Teecom access accurate data across the organisation.

Meltwater Customer Stories: Liquid Telecom

Liquid Telecom

Cultivating Lasting Relationships

The Challenge

Meltwater helps us answer the question: how can we ensure that the content we're producing is relevant to what people want to know about Kubota?

The Solution

Monitor every mention on TV, social media, print, and even radio from one platform

Search by desired traits for people they want to sponsor as marketing influencers

Execute more successful product launches using insights acquired via social media

Their products may be tough, but their people employ a soft touch to make their customers happy. Meltwater helps point the way.

Read this customer story to learn how the Meltwater Media Intelligence Suite helps Kubota succeed with influencer marketing and grow their audience.

Customer Story: Meltwater x Kubota

For Earth, for Life

Kubota

Track conversations surrounding their brand

"Meltwater helps us identify many more mentions in global coverage compared to when we used Google. The tagging feature in the media monitoring platform allows us to track our strategic priorities. For example, one of our aims is to increase the International Rescue Committee's profile, and having an understanding of the quality of mentions gives us a more thorough idea of how far we have to achieve this goal. We can also quickly pull up examples that highlight particular coverage for our brand, which is beneficial when attempting to increase donors. The dashboard feature enables us to easily see whether we are meeting our strategic goals and by analyzing how well our message is being received, we can adapt our comms strategy to ensure our voice gets heard by focusing more on what is working."

MW Case Study - International Rescue Committee.pdf

Founded in 1933, the International Rescue Committee responds to the world's worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future.

Read this customer story to learn how the Meltwater Media Intelligence Suite supports International Rescue Committee with measuring campaign success.

How Meltwater supports International Rescue Committee

International Rescue Committee

"One of the most useful features of Meltwater's online media monitoring tool is the reach metric. We're able to view reach for our target publications, rather than generic reach across any and every publication that mentions our company. This makes data much more relevant to us and our goals."

MW Case Study - International Medical Corps .pdf

International Medical Corps assist those who are in urgent need, providing lifesaving health care and health care-related emergency services —  often within hours. As conditions ease, they work with local leaders to rebuild stronger than before. In non-emergency settings, their focus is development. Through training programs, they pass essential skills into local hands, preparing those in disaster-prone areas to better withstand adversity. By giving people hit by tragedy a sense of ownership over their own recovery, they're able to prepare local residents to be First Responders, should disaster strike.

Read this customer story to learn how the Meltwater Media Intelligence suite supports International Medical Corps with achieving their business goals.

Meltwater Customer Stories: International Medical Corps

International Medical Corps

"I learn a lot from what our competitors are doing and draw inspiration from their approach. Without Meltwater's tool, it would have taken a long time to find what's written about Hyper Island and our competitors."

Hyper Island is regularly discussed on an international level. Using Meltwater's global competitive intelligence, they're able to keep track of what is being said about their own brand, as well as their competitors. In addition to this, Hyper Island also uses Meltwater's press tool.

Read this case study to learn how the Meltwater Media Intelligence platform helps Hyper Island monitor their industry and competitors.

Meltwater customer story: Hyper Island

Hyper Island

"Media monitoring and real-time tracking are crucial in today's digital age. Using Meltwater has helped us track our competitors and derive business-relevant insights for the more effective communication campaigns across different channels."

MW Case_HCL Infosystems_IN.pdf

HCL Infosystems is one of India's premier IT Services, Distribution and Digital Solutions companies. HCL Infosystem enables their clients to attain and sustain competitive advantage by leveraging Information and Communication Technologies. In addition to this, they their comprehensive portfolio also spans value-added distribution of technology, mobility and consumer electronic products.

Read this case study to learn how the Meltwater Media Intelligence platform supports HCL Infosystems with creating efficiencies.

Meltwater Customer Stories: HCL Infosystems

HCL Infosystems

Keep an eye on competitors and the industry

Gain insights into how they are mentioned worldwide

"One of the major advantages of using Meltwater is that we always have an enthusiastic, solution-oriented and dedicated account manager we can turn to. This means a lot for us."

Boldly coloured organic apparel, shoes and furnishing are among the highlights of Gudrun Sjödén's unique collections. The company, which is celebrating 43 years of colour and patterns, currently has 350 employees; among them is Monica Ekervik Hedman, Global Director of Communication and PR. Monica is one of many at Gudrun Sjödén who uses Meltwater's global competitive intelligence tools and reports to stay abreast of conversations surrounding the company, trends, and the industry across editorial and social media.

Read this case study to learn how the Meltwater media intelligence software helps Gudrun Sjödén keep an eye on their competitors and their industry.

Meltwater customer story: Gudrun Sjödén

Gudrun Sjödén

Stay on top of media coverage about the university

Keep informed about faculty/ alumni and highlight their accomplishments

Amplify media coverage and build a positive reputation

"My favourite feature is the morning report. In one glance I can see all our mentions in the media and can use different Meltwater dashboards to analyse the quality, potential reach and value of our media coverage."

MW Case Study German University of Technology Oman.pdf

Established in 2007, German University of Technology in Oman provides students with the education required to become highly qualified and socially responsible graduates, guided by German excellence in science and technology with a firm grounding in Oman`s culture and heritage. The University fosters creative and critical thinking to advance research and development and, through this, aims at serving society as a whole.

Read this case study to learn how Meltwater supports the German University of Technology Oman with amplifying media coverage.

Meltwater Customer Stories: German University of Technology Oman

German University of Technology Oman

Managing all social media accounts from one place

Publish and schedule content easily across all social channels ahead of time

"By far, the biggest efficiency we have seen is having all social media channels in one place - meaning that we can quickly
respond to fans across many regions with ease."

MW Case Study - Fred Perry.pdf

A heritage brand hailing from the UK, Fred Perry has established a firm foothold in the Southeast Asian market, with 12 stores across the region, and over 40,000 Facebook fans (SG), 81,000 Facebook fans (MY), 60,500 Facebook fans (ID) & almost 4,000 Facebook fans (VN). The retailer has placed a strong emphasis on their social media presence to engage their young target audience, resulting in an increased fan growth of 2.68% YoY(SG), 4.86% YoY (MY), 0.1% (ID) and a more streamlined workflow.

Read this case study to learn how the Meltwater Media Intelligence Platform supports Fred Perry with efficiently managing social media.

Meltwater Customer Stories: Fred Perry

Fred Perry

"As we aspire to make India a global healthcare hub, it becomes crucial for us to monitor the Medical Tourism industry and tap into its growing potential. Meltwater has made it possible for us to do so, in real-time. Overall, the Meltwater platform allows us to search deep, wide and within selective date ranges back in time."

MW Case_Fortis_IN (1).pdf

Fortis Healthcare Limited is a leading integrated healthcare delivery service provider in India. The healthcare verticals of the company primarily comprise hospitals, diagnostics and day care specialty facilities. Currently, the company operates its healthcare delivery services in India, Dubai, Mauritius and Sri Lanka with 45 healthcare facilities (including projects under development), approximately 10,000 potential beds and over 330 diagnostic centres.

Read this case study to learn how the Meltwater Media Intelligence Platform supports Fortis with crisis communications. ✅ Customer Story

Meltwater Customer Stories: Fortis

Fortis

Situation: In November 2020, Chobani Australia was preparing to launch its biggest influencer campaign to date with the goal of engaging 500 unpaid social media influencers for their Chobani
Activewear Campaign.

Solution: By leveraging access to the unique analytics built into Meltwater Klear, Chobani was able to identify, engage and monitor authentic brand partners for their influencer campaign.

Impact: By housing all campaign materials in one platform, Chobani experienced improved
efficiency, alongside consistent and quality messaging in influencer content.

While reach and engagement metrics were important measures for this campaign, it was vital to ensure we achieved consistent messaging across our influencer network, which Meltwater enabled us to do at scale.

Chobani-Customer-Story.pdf

Impact

Chobani was founded on the belief that people have great taste; they just need great
options. It is this belief that brought Chobani to Australia in 2011 - home to a nation of
people passionate about food and some of the best milk in the world.

Discover how Meltwater Klear enables Chobani Australia to optimise their influencer marketing strategy.

Chobani - Meltwater Customer Story

Scaling Influencer Marketing to Its Full Potential

Chobani

"Having unlimited searches was great as we could track all our key messages and see which resonated best with the audience. This allows us to focus better and plan campaigns that will the press and our audience want to engage with."

MW Case Study -Fashion revolution.pdf

Fashion Revolution was founded in 2013 in the wake of the Rana Plaza clothes factory disaster where 1,134 tragically lost their lives. They believe that fashion can be made in a safe, clean and beautiful way, where creativity, quality, the environment and people are valued equally. The movement brings people from all over the world together to use the power of fashion to change the story for the people who make the world's clothes and accessories. With the movement targeting the entire population, Fashion Revolution's message has the ability to truly shake up the fashion industry.

Read this customer story to find out how Meltwater supports Fashion Revolution with data-driven decision-making by spotting audience trends and patterns.

Meltwater Customer Stories: Fashion revolution

Fashion Revolution

Listening to be informed of all relevant news

A user-friendly solution for streamlining PR processes

"The influence ranking system is the best we've seen in the industry. It truly excels when it comes to drilling down into the content for context; for example, seeing past conversations. Through looking at past conversational history, we can see if an influencer has changed their opinion of us, is consistent in their comments and the timeframe between engagements. This makes my job a whole lot easier when it comes to making sense of current and past relationships from an influencer collaboration perspective."

MW Case Study Dance4Life_NL_ENG.pdf

Dance4Life works together with young people in the Netherlands and all over the world to combat the biggest health risk that young people are exposed to - unprotected sex. They do so through their international teaching program which is aimed at self-confidence, learning skills and, ultimately, making the right choices. Dance4Life empowers young people, providing them with the knowledge, skills and confidence they need to protect their health and promote safe sexual choices.

Read this customer story to find out how Meltwater supports Dance4Life with global reach for global issues, and being informed of all relevant news.

Meltwater Customer Stories: Dance4Life

Dance4Life

"The greatest value Meltwater brings is that the service helps us maintain an overview. I can go into the tool whenever I want and see how exposure looks across editorial and social media, as well as what subjects are driving the conversations."

Cramo uses Meltwater's global media intelligence solution to monitor their own brand and their competitors across both online media and social media. Every month they then receive a detailed report that provides them with a clear overview of their performance in various markets.

Read this customer story to find out how Meltwater helps Cramo monitor specific subject areas, their own brand, competitors, and the industry.

Meltwater customer story: Cramo

Cramo

"Being able to keep up with the latest public documents from state-, regional- and municipal agencies in Denmark, who are among our primary stakeholders as a publicly-owned business development organisation, provides us a good foundation to perform our most important task - namely to promote business development for the benefit of the entire society."

All-in-one Platform

Copenhagen Business Hub is a public organisation owned by the 29 municipalities in the Capital Region of Denmark. The organisation takes part in promoting and supporting Danish businesses through impartial, specialised guidance tailored to specific needs and challenges. To do this effectively, Copenhagen Business Hub needs to have a constant eye on what is going on in the market.

Read this customer story to find out how Meltwater supports the Copenhagen Business Hub with keeping up with industry developments.

Meltwater Customer Stories: Copenhagen Business Hub

Copenhagen Business Hub

Accommodate more than 30 clients with accurate media monitoring and timely alerts

Make use of automation to schedule and publish across multiple social platforms

Pitch more strategically by identifying the most qualified and receptive journalists

"We started out with a competing product, but we grew pretty quickly. We needed a larger media platform that was a lot more accurate, up-to-date, and quick and efficient."

"We really need to be strategic when pitching, so we love the fact that we can search by keyword, by beat, and by area."

Meet ChizComm (1).pdf

ChizComm Ltd is a full-service marketing communications agency providing PR, events, digital, and media buying services to more than 30 clients. With offices in Canada and the US, they're valued by their clients for the quality of their ideas and their strategic guidance. Meltwater is a vital source of their intelligence.

Read this customer story to find out how Meltwater helps ChizComm build relationships with leading journalists both at home and abroad.

ChizComm - Meltwater customer story

What's the Big Idea?

ChizComm

Media Monitoring & PR Management

“Meltwater helps us find relevant market information, which in turn,  informs our strategic decision making. Taking a data-driven approach has a positive impact on our work and performance. Meltwater tools are simple and easy to use. As a partner, Meltwater always follows up with our use of the tools and provides us with good and useful tips for how we can take advantage of the products even more.”

Blueye Robotics is a technology company established by four entrepreneurs in 2015. The idea and the vision behind the company is based on a desire to make the sea available to more people.

Read this customer story to find out how Meltwater supports Blueye Robotics with PR outreach, media monitoring, and identifying relevant influencers.

Meltwater Customer Stories: Blueye Robotics

Blueye Robotics

"Meltwater Engage gives us an overview of all our Facebook pages from the same platform.”

Block Watne builds roughly 1,000 new homes a year. All project development, sales and construction are performed in-house by their employees. With 18 district offices in Norway, they have good insight into various local market conditions.

Read this customer story to find out how Meltwater supports Block Watne with an All-in-one Social Media Management solution and real-time analytics.

Meltwater customer stories: Block Watne

Block Watne

Create quality content for the tech ecosystem

Identify and engage qualified journalists

MW Case Study Beco Capital.pdf

BECO Capital is the leading Venture Capital in MENA. BECO Capital aims to support the technology revolution in MENA through investing in smart, early stage internet and mobile companies in the region, founded by amazing entrepreneurs that are creating solutions that solve large regional problems.

Read this customer story to find out how Meltwater supports Beco Capital with creating quality content for the tech ecosystem & tracking media coverage.

Meltwater Customer Stories: Beco Capital

Beco Capital

Increase Awareness, Engagement and Support

"Working first with Dominique and now Joelle, we love that the team is always available and so helpful. After committing to weekly meetings and prioritizing making the most of the system, we realized how easy it is to use. Today, it has far exceeded my expectations. We now have a way to get out there so that the public can see and support the initiatives. The result is more campaigns being funded and an overall greater positive impact on the communities of South Africa! I would recommend Meltwater in a heart-beat.!

MW Case Study_Backabuddy_ZA.pdf

Backabuddy was founded in 2007 by Allan John Elrick Beuthin, who after years of working for a stockbroker and banker, dedicated the rest of his life to assisting charities and individual causes that are close to people's hearts. Bringing his experience and business skills, Beuthin led Backabuddy to reach the R21million raised mark, shortly before his sudden passing in 2015. Soon after, BackaBuddy was bought by Patrick Schofield, co-founder of Thundafund, South Africa's leading online crowdfunding platform. Schofield saw the potential in acquiring BackaBuddy and growing it into a platform that can continue to encourage individual philanthropy and peer to peer giving.

Read this customer story to discover how Meltwater supports Backabuddy with increasing brand awarenesss and engagement, and building relationships.

Meltwater Customer Stories: Backabuddy

Backabuddy

"With Meltwater, monitoring our share of voice in real-time, enables us to keep our finger on the pulse. We have also
gained insights on our return on investment for PR—  all of which we had no access to with our previous alternative."

MW Case Study_Auto Trader SA_ZA.pdf

AutoTrader South Africa started in 1992 as a free 24-page magazine aimed at connecting buyers and sellers of motor vehicles. Twenty-four years later, the company has evolved into a digital giant that is home to over 70,000 vehicle listings and 4 million website visits per month. Transitioning from a business model reliant on regional magazines to one that leverages a fully responsive mobile website has meant significant investment in online tools and measurement platforms. AutoTrader's commitment to digital innovation, as well as its team of 200 dedicated staff, ensure that they remain the
undisputed leader in online marketing space for buyers & sellers of all motor vehicles.

Read this customer story to discover how Meltwater supports Auto Trader SA report more efficiently and react to real-time insights.