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We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Stories — Meltwater

Challenge

"Having unlimited searches was great as we could track all our key messages and see which resonated best with the audience. This allows us to focus better and plan campaigns that will the press and our audience want to engage with."

Solution

MW Case Study -Fashion revolution.pdf

Summary

Fashion Revolution was founded in 2013 in the wake of the Rana Plaza clothes factory disaster where 1,134 tragically lost their lives. They believe that fashion can be made in a safe, clean and beautiful way, where creativity, quality, the environment and people are valued equally. The movement brings people from all over the world together to use the power of fashion to change the story for the people who make the world's clothes and accessories. With the movement targeting the entire population, Fashion Revolution's message has the ability to truly shake up the fashion industry.

How Meltwater supports Fashion revolution with data driven decision making.

Meltwater Customer Stories: Fashion revolution

Fashion Revolution

"Social listening helps us better understand whether key messages are resonating or becoming lost in the noise. The best way to increase engagement with our audience is to focus our communications around topics that our audience deem important. In 2013-2014 Pride grew by 135%, from 2014-2015 growth peaked to 215% and indications suggest 2016's community growth will follow the same trend."

MW Case Study - Pride in London.pdf

Pride in London is an annual festival and parade held each summer in London to celebrate the LGBT+ community. Pride aims to raise awareness of LGBT+ issues and campaign for the freedoms that will allow the community to live on genuinely equal footing. The festival is a chance to be visible and speak loudly about what the community has achieved, how far they have come and what is still needed to progress.

How Meltwater helped Pride in London with growing their community by 215%

Meltwater Customer Stories: Pride in London

Pride In London

"The influence ranking system is the best we've seen in the industry. It truly excels when it comes to drilling down into the content for context; for example seeing past
conversations..Through looking at past conversational history, we can see if an influencer has changed their opinion of us, is consistent in their comments and the timeframe between engagements. This makes my job a whole lot easier when it comes to making sense of current and past relationships from an influencer collaboration perspective." 
Itai Bichler, Head of Global Digital Marketing at SodaStream

MW Case Study - Sodastream.pdf

Leading the market in technological advancements and quality products since 1903, SodaStream are the world's largest manufacturer, distributor and marketer of home carbonation systems. Their machines are sold in over 60,000 retail stores, in 45 countries worldwide and they provide a whopping 1.5 billion liters of home-made soda a year!

Discover how Meltwater enables Sodastream to demonstrate the ROI of their marketing efforts and find valuable and influential community members.

Meltwater Customer Stories: Sodastream

Sodastream

"People can often underestimate the impact of PR, or can't understand it's relevance to a campaigning organisation, and media monitoring tools allow us to showcase our successes and justify our existence. Our company name has many associations, such as the Stonewall Riots and football club Stonewall FC, however neither of these are associated with us. Meltwater's fluid Boolean search enables us to pull data that's only relevant to us. Our account manager was very patient in ensuring searches and data insights were bespoke."

MW Case Study - Stonewall.pdf

Stonewall is a LGBT rights charity formed in 1989 by political activists and others lobbying against section 28 of the Local Government Act. The controversial law stated that a local authority "shall not intentionally promote homosexuality or publish material with the intention of promoting homosexuality" or "promote the teaching in any maintained school of the acceptability of homosexuality as a pretended family relationship." Stonewall exists with the aim of creating social change and acceptance without exception.

How Meltwater supports Stonewall with gathering relevant insights.

Meltwater Customer Stories: Stonewall

Stonewall

"One of the most useful features of Meltwater's online media monitoring tool is the reach metric. We're able to view reach for our target publications, rather than generic reach across any and every publication that mentions our company. This makes data much more relevant to us and our goals."

MW Case Study - International Medical Corps .pdf

International Medical Corps assist those who are in urgent need, providing lifesaving health care and health care-related emergency services —  often within hours. As conditions ease, they work with local leaders to rebuild stronger than before. In non-emergency settings, their focus is development. Through training programs, they pass essential skills into local hands, preparing those in disaster-prone areas to better withstand adversity. By giving people hit by tragedy a sense of ownership over their own recovery, they're able to prepare local residents to be First Responders, should disaster strike.

How Meltwater supports International Medical Corps with achieving their business goals.

Meltwater Customer Stories: International Medical Corps

International Medical Corps

"We use Meltwater to benchmark our successes and understand trends. The social media monitoring tool helps us make sense of social conversations. For example, what encourages our audience to share messages? It also enables us to understand whether we've been successful inchanging attitudes and perceptions."

MW Case Study - Time to Change.pdf

Time to Change is a growing movement of people challenging how we think and act about mental health. The movement was formed by mental health charities MIND and Rethink Mental Illness with the aim of ensuring everyone with a mental health problem is free of fear and has equal opportunities in all areas of life. Time to Change do this through three overarching objectives: empowerment, sustainability and digital storytelling.

How Meltwater supports Time to Change with community management.

Customer Stories: Time to Change

Time to Change

Track conversations surrounding their brand

"Meltwater helps us identify many more mentions in global coverage compared to when we used Google. The tagging feature in the media monitoring platform allows us to track our strategic priorities. For example, one of our aims is to increase the International Rescue Committee's profile, and having an understanding of the quality of mentions gives us a more thorough idea of how far we have to achieve this goal. We can also quickly pull up examples that highlight particular coverage for our brand, which is beneficial when attempting to increase donors. The dashboard feature enables us to easily see whether we are meeting our strategic goals and by analyzing how well our message is being received, we can adapt our comms strategy to ensure our voice gets heard by focusing more on what is working."

MW Case Study - International Rescue Committee.pdf

Founded in 1933, the International Rescue Committee responds to the world's worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future.

How Meltwater supports International Rescue Committee with measuring campaign success