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We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Stories — Meltwater

Draw insights to create authentic campaigns

Strengthen relationships with existing clients

Challenge

Solution

"As an agency that takes pride in knowing local Filipino insights and keeping an ear to the ground, having a social listening tool that is easy-to-use yet powerful is advantageous. The tool helps us understand our consumer, our competition and the category better."

The Impact

Seven A.D. Case Study.pdf

Meltwater Helps Seven A.D To

Seven A.D is a leading independent advertising agency in the Philippines, and is a five-time Independent Agency of the Year winner. They are well known for their authentic and unique advertising campaigns, such as Resorts World Manila’s signature whisper and PSBank’s Simple lang, Maasahan campaign, that have successfully resonated with Filipino audiences.

How Seven A.D. uses Meltwater to generate quick and accurate industry insights

Using Meltwater as a Data Mining Tool to Build Digital Strategies

Powerful insights to win new businesses and recommend digital strategies

Seven A.D.

Meet the Client

Leverage PR to Amplify Their Success Stories

Get Daily Insights on Their Media Mentions

The Challenge: Brand Image and Available Insights

"The Meltwater solution has enabled us to tell stories, showcase new product launches, kept us up to date on retail trends and provided us with measured feedback."

The Solution: Meltwater's PR and Media Monitoring Solutions

"It was very easy to get started with Meltwater. Our Account Manager and the whole Meltwater Team have been fantastic with answering any questions that my team or I had, getting us started, and being hands-on throughout the process."

Engage With a Range of Influencers

Read how Meltwater has enabled Encore to leverage PR to amplify their success stories, connect with a range of social media influencers and news journalists, and get daily insights on their media mentions, in order to stay on top of competitors and indsutry news.

Meltwater Customer Story | Encore

Meltwater Customer Story: Encore

Encore

“We do this [research] in various ways, for example, through our extensive contacts within each of our member organisations, local, regional and national networks, our parliamentary and press work, and work with government departments. But we also need reliable, daily, local political and organisational intelligence.  Each regional team has their individual approach, but it was originally very time consuming searching the latest reliable online news on each authority so that we didn’t have to ask our members for it, which would put extra pressure on them. This is when Meltwater came in.”  

“Meltwater provides the LGA’s regional teams with a daily, reliable, up to date digest of local news that complements and furthers our existing knowledge and understanding of our members’ circumstances, experiences and needs. This enables us to spend more time using the intelligence to inform our work and best support our members.”

MW Case Study - The Local Government Association.pdf

Summary

Founded in 1997, the Local Government Association is the national membership body for local authorities. The LGA is a politically-led, cross-party organisation that works on behalf of councils to ensure the local government has a strong and credible voice with the national government. Its core membership is made up of 339 English Councils and 22 Welsh Councils. 

The LGA aims to influence and set the political agenda on the issues that matter to councils so they are able to deliver local solutions to national problems. They also provide a range of free and subsidised practical improvement support. This includes corporate support, such as leadership programmes, peer challenges and LG Inform (a bench-marking service). Furthermore, they also provide programmes tailored to specific service areas such as children, adults, health, care, financial, culture, tourism, sport and planning services.

Meltwater provides the LGA with fast & reliable industry updates to make informed decisions when it matters most.

The Local Government Association - Meltwater Success Story

Real-Time Industry Insights

The Local Government Association

The Challenge: It Was Time to Get Digital

"The great thing about Meltwater is that they were able to give us eyes and ears in places where we couldn't be."

The Solution: Gauging Brand Presence in Less Time

"I really enjoy the Meltwater app. With everything being done on phones, I like the fact that I have the app on my phone and can still follow what's happening on social media wherever I am."

Create and Understand Comprehensive Reports

Understand Their Social Media Presence

Save Time, Money and Resources

Understand how Meltwater enables NAMDIA, Namibia's cutting edge diamond company, to save time and money, create consolidated and comprehensive reports and prove their social media ROI, in this Customer Story.

Meltwater Customer Story | NAMDIA

NAMDIA

Listening to be informed of all relevant news

A user-friendly solution for streamlining PR processes

"The influence ranking system is the best we've seen in the industry. It truly excels when it comes to drilling down into the content for context; for example seeing past conversations. Through looking at past conversational history, we can see if an influencer has changed their opinion of us, is consistent in their comments and the timeframe between engagements. This makes my job a whole lot easier when it comes to making sense of current and past relationships from an influencer collaboration perspective." 
Lisanne Mom, Communicatie & PR Manager, Dance4Life

MW Case Study Dance4Life_NL_ENG.pdf

Dance4Life works together with young people in the Netherlands and all over the world to combat the biggest health risk that young people are exposed to - unprotected sex. They do so through their international teaching program which is aimed at self-confidence, learning skills and, ultimately, making the right choices. Dance4Life empowers young people, providing them with the knowledge, skills and confidence they need to protect their health and promote safe sexual choices.

How Meltwater supports Dance4Life with global reach for global issues.

Meltwater Customer Stories: Dance4Life

Dance4Life

Connect with customers on a personal level

The Challenge

“We use Meltwater on a daily basis to get an insight into guest feedback and experience, but it also allows us to connect with them on a more personal level.”

“Our team will typically run analysis using Meltwater every quarter to understand the hotel’s social media reach and sentiment. On an ad-hoc basis, it’s really important to look at pre and post-event metrics.”

W Singapore Case Study.pdf

Outcome

Meet W Singapore
Established in 2012, and now with over 200 employees, W Singapore has rapidly become a titan amongst the city’s overcrowded hospitality landscape. With Asia’s tourism boasting growth of 4 to 5% year-on-year, W Singapore’s social media strategy focuses on agility, content and driving influence.

Learn how hospitality brand W Singapore connect with their customers on social media with Meltwater

Meltwater Customer Story: W Singapore

W Hotels

Meet The Client

The Challenge: Managing and Tracking Our Reputation

"We had no in-house social media monitoring tool before using Meltwater, which was something that we needed in order to track our mentions and reputation online. Using Meltwater changed that and we can now do this from an all-in-one solution that meets our needs."

The Solution: Meltwater's Media Intelligence Tool

"My experience with working with the Meltwater team has been really great. Our Account Manager, Clarissa Blanckenberg, is a star and has been helpful with getting us started and used to the tool."

Get Accurate, Consolidated Reporting and Analytics

Track the Success of Multiple Brand Campaigns Simultaneously

Measure and Respond to Media Mentions in Real-Time

Meltwater enables Brand South Africa to:

See how Brand South Africa use Meltwater's Media Intelligence tools to track, manage and maintain a positive brand perception of South Africa's national brand.

Meltwater Customer Story: Brand South Africa

Brand South Africa

Expand their international media coverage

Build relationships with relevant journalists

Leverage Google Analytics data and insights

Using PR to Put us on the Map

"What the business needed was a backup in terms of monitoring work coming in and also a helping hand when it comes to managing our teams. I needed a system that supported my PR efforts and gave me the confidence to supervise our deliverables and KPIs."

Meltwater's Media Intelligence Solution

"Meltwater has been a massive help, especially with reports. I take screen grabs from the dashboard and the Marketing team finds it very useful too. I can pull these reports in 10 minutes instead of 4 to 6 hours."

Meltwater Enables African Bush Camps to

With a focus on offering a world-class and seamless safari experience across its camps in Botswana, Zimbabwe and Zambia, African Bush Camps seek to provide guests with an authentic experience of the African wilderness. Operating with an environmentally friendly footprint, and a desire to empower local communities through its Foundation, African Bush Camps not only invests in the conservation of wildlife but also in its people.

How Meltwater supports African Bush Camps with expanding international media coverage.

Meltwater Customer Story: African Bush Camps

African Bush Camps

"For us, it was about identifying journalists who had the same opinion as us, adding them to our media list and sending out a segmented press release"

Media Monitoring and PR

KNBF is an interest organization for recreational boating in Norway that works for a better boating life on nature's premises. Being Norway’s largest interest organisation for recreational boating, one of the goals has been to be more visible in the media and to get more traffic on their website.

How Meltwater helps KNBF with monitoring mentions and finding relevant journalists to target

Kongelig Norsk Båtforbund - Meltwater case study

Royal Norwegian Boat Association

Kongelig Norsk Båtforbund

Media Monitoring

"It was very time consuming to look for and follow up all the keywords manually before we entered into an agreement with Meltwater"

Reporting and analytics

"A major benefit of using Meltwater is that we easily gain an overview of online media coverage or mentions on social media and can tailor the internal newsletters. This is how relevant and correct information gets to the right people".

Kverneland Group is an international company that develops, manufactures and produces and distributes agricultural machinery and technology. Meltwater’s tool helps Kverneland Group keep up date on media coverage globally and thus be proactive in its marketing work online.

For KG, Meltwater is a all-in-one platform that helps keep the organisation informed about news in realtime and distribute the right news to stakeholders through customised newsletters.

Kverneland Group - Meltwater Customer Story

Kverneland Group

Gathering Insights for Internal Reporting

Gathering Insights on Trending Topics & Competitors

"Meltwater is a determining factor in our global monitoring and internal reporting on SimCorp, our competitors and "hot topics" in the market - both online and in social media"

All-in-one Platform

SimCorp has many years of experience in developing state-of-the-art software for top-tier investment managers. The company is an independent, publicly traded entity headquartered in Copenhagen, Denmark.

How Meltwater supports SimCorp with gathering insights used to optimise strategic decision making.

Meltwater customer stories: SimCorp

SimCorp

"Meltwater gives us an overview of the media landscape so we know where, when and in what contexts our brand is mentioned."

Real-time Media Monitoring

FC Nordsjælland is a Danish professional football club that plays in the national tournament's best series, the Super League.

How Meltwater supports Football Club Nordsjælland (FCN) with stakeholder management.

Meltwater Customer Stories: Football Club Nordsjælland (FCN)

Football Club Nordsjælland (FCN)

“We changed the content of what we post based on enquiries we receive. We monitor what the target groups want to see/read from us, then we adapt our contact strategy accordingly. This means that we reach the target groups more accurately. With the Meltwater tool, it is much easier for us to monitor what is said about the federation, especially what is said about potential competitors, topics and trends.”

Meltwater helps Norway's Football Federation with monitoring editorial and social media. NFF is currently the largest separate sports association in Norway with 30,000 football teams and 38,000 registered football players.

How Meltwater supports Norway's Football Federation (NFF) with community management.

Meltwater Customer Stories: Norway's Football Federation (NFF)

Norway's Football Federation (NFF)

Monitoring Editorial, Online and Social Media

Analysing Real-time Interactive Dashboards

"Everyday Meltwater provides us with a necessary overview of current news and press exposure across our international markets"

Momondo is a travel metasearch site that finds and compares offers on flights, hotels, car hire and package holidays. The company serves travellers across more than 30 international markets and is internationally praised for its unique offering.

How Meltwater suppoers Momondo with optimising PR measurement.

Meltwater customer stories: Momondo

Momondo

"We use Meltwater's media reports to obtain an in-depth understanding of our media exposure. We can, therefore, work more strategically to increase our press initiative"

Reporting Global Presence

Associated Danish Ports (ADP) is a limited company that owns and operates the Port of Fredericia, the Port of Nyborg and the Port of Middelfart. The central location of the three ports makes them important junctions and links between Denmark and the rest of Europe.

How Meltwater supports ADP - Associated Danish Ports with data-driven deicison making.

Meltwater Customer Stories: ADP - Associated Danish Ports

ADP - Associated Danish Ports

"The use of Meltwater's tools help us gain a really good sense of how broad our media reach is, the value of coverage, and where we should optimise our efforts"

Global Media Monitoring & Reporting

VisitNorthsealand is a Danish tourism organisation who coordinates, promotes, and develops tourism in North Sealand. Their primary objective is to build awareness and preference for North Sealand as a destination both in Denmark and abroad.

How Meltwater supports VisitNorthsealand with understanding where to focus their efforts.

Meltwater Customer Stories: VisitNorthsealand

VisitNorthsealand

"We have been a happy Meltwater client since 2016. It's great to have a single solution that does it all, where we can monitor print, online news and social media, as well as send out press releases - all at a very fair price."

MW Case Study_Fairtrade Denmark - DK (ENGLISH).pdf

All-in-one tool

Fairtrade Denmark certifies, manages and promotes the use of the well-known Fairtrade brand, which consumers find on products and products that meet Fairtrade's international standards. The goal is to improve the working and living conditions of farmers and workers in Africa, Asia and Central America step by step through fairer trade.
Fairtrade Denmark uses Meltwater's Media Intelligence platform to monitor, manage and analyse incoming and outgoing communications.

How Meltwater supports Fairtrade Denmark with optimising communication efforts.

Meltwater customer stories: Fairtrade Denmark

Certifies sustainable trade

Fairtrade Denmark

"Meltwater allows us to advance our international PR work as their press module makes it easy to search international journalist contacts. On top of that, they offer effective media monitoring that helps us identify mentions across the world."

MW Case Study_ Søstrene Grene_DK (ENGLISH).pdf

Søstrene Grene is a Danish homeware retailer represented in many countries around the world. With a global presence, the company needed help with keeping an eye on the brand's mentions across media. Additionally, Søstrene Grene needed a tool in which they could identify relevant journalists and influencers from a global perspective.

Discover how Meltwater helps Søstrene Grene increase international PR coverage, find relevant influencers and monitor the effectiveness of their PR efforts.

Meltwater customer stories: Søstrene Grene

The Wonderful World of Anna and Clara

Søstrene Grene

Media Monitoring & PR Management

“Meltwater helps us find relevant market information, which in turn,  informs our strategic decision making. Taking a data-driven approach has a positive impact on our work and performance. Meltwater tools are simple and easy to use. As a partner, Meltwater always follows up with our use of the tools and provides us with good and useful tips for how we can take advantage of the products even more.”

Blueye Robotics is a technology company established by four entrepreneurs in 2015. The idea and the vision behind the company is based on a desire to make the sea available to more people.

How Meltwater supports Blueye Robotics with identifying relevant influencers.

Meltwater Customer Stories: Blueye Robotics

Blueye Robotics

"Meltwater helps us with media monitoring and their influencer tool gives us the possibility to take a far more data-driven approach to PR, which is a determining factor for an international company such as Saxo Bank."

A Global Solution

Saxo Bank is a leading fintech and regtech specialist who provides traders, investors and partners with access to FX, CFDs, stocks, options, and more from a single account.

How Meltwater supports Saxo Bank with data-driven decision making.

Meltwater customer stories: Saxo Bank

Saxo Bank

"Being able to keep up with the latest public documents from state-, regional- and municipal agencies in Denmark, who are among our primary stakeholders as a publicly-owned business development organisation, provides us a good foundation to perform our most important task - namely to promote business development for the benefit of the entire society."

Copenhagen Business Hub is a public organisation owned by the 29 municipalities in the Capital Region of Denmark. The organisation takes part in promoting and supporting Danish businesses through impartial, specialised guidance tailored to specific needs and challenges. To do this effectively, Copenhagen Business Hub needs to have a constant eye on what is going on in the market.

How Meltwater supports Copenhagen Business Hub with keeping up with industry developments.

Meltwater Customer Stories: Copenhagen Business Hub

Copenhagen Business Hub

Optimise real-time monitoring, press release distribution and press room management.

"Meltwater employees are extremely dedicated and always there to offer support and assistance".

Gemometrics develops technical tools that revolutionise the way the precious stone market assesses precious stones. The company's vision is to make global trade in precious stones more secure. To do so, it's critical to stay updated with respect to industry developments around the world. If new processing methods are launched, Gemometrics needs the information immediately so they can act right away. Meltwater's tool helps Gemometrics continuously stay updated, thereby assisting them with becoming more proactive in their strategic planning efforts.

Meltwater helps Gemometrics with real-time monitoring and press release distribution.

Meltwater customer stories: Gemometrics

Gemometrics

"Meltwater Engage gives us an overview of all our Facebook pages from the same platform.”

Block Watne builds roughly 1,000 new homes a year. All project development, sales and construction are performed in-house by their employees. With 18 district offices in Norway, they have good insight into various local market conditions.

Meltwater customer stories: Block Watne

Block Watne

"Meltwater Engage provides us with a good overview of social media activities and reporting on the various social channels. It's also a good tool for planning and coordinating our posts by making sure that two of us are not posting at the same time."

Meltwater supports Middelfart Sparekasse with managing:

Middelfart Sparekasse is a Danish savings bank headquartered in Middelfart on Funen. The bank has 16 branches that all aim to make a positive difference for their customers, employees and the local communities.

How Meltwater helps Middelfart Sparekasse with social media management.

Meltwater Customer Stories: Middelfart Sparekasse

A Danish Savings Bank

Middelfart Sparekasse

Identifying relevant journalists and experts to share important messages

Planning and sending out press releases, as well as analyzing PR activities

Monitoring industry news and trends from editorial, online and social media

"I really think like the feature that allows us to search for journalists who have already written about specific topics. It gives us a really good opportunity to communicate the more narrowly-targeted news to our target audience."

MW Case Study_FDIH_DK (ENGLISH).pdf

The Danish E-commerce Association (FDIH) is an industry association for companies that commercially use the Internet and other digital channels. The organisation's overall goal is to create optimal conditions for successful e-commerce, which means they need to be constantly aware of trends in the industry. In order to stay in the loop, FDIH uses Meltwater's media monitoring, which provides valuable insights that can be shared with key stakeholders.

In addition to Meltwater's media monitoring, FDIH is using the PR tool to manage all PR activities.

How Meltwater helps FDIH with achieving the association's business objectives and sharing valuable insights.