United States

Thank you! A representative will reach out shortly.

Get in touch to hear how we can support your business—whatever the industry or vertical.

We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Stories — Meltwater

Establish global brand governance across its social media accounts

Unlock competitive intelligence or trends through social listening

Future-proof the company’s marketing, social, and PR operations

“We have come a long way from when we started, where we had fragmented data sources for evaluating social media, to now where we have a consolidated single source of truth. Having that one platform that enables us to evaluate our customer perceptions, as well as our marketing impact across multiple markets in a consistent and globally insightful manner, is what makes Meltwater different from its competitors.”

Shiseido- Meltwater Customer Story (1).pdf

About Meltwater

Meltwater Customer Stories: Shiseido

Shiseido is one of the largest beauty companies in the world, boasting a rich legacy of beloved skincare and cosmetic products that have become essentials for today’s consumers. The company has brought its more than 50 global luxury brands, including NARS, Clé de Peau Beauté, and Shiseido, to 120 different countries, providing customers with innovative products that have stood the test of time.

Discover how Shiseido uses Meltwater to optimize their global social media strategy and align marketing teams around reporting.

Shiseido — Meltwater Customer Story

How Shiseido aligns its global social media strategy using Meltwater

Shiseido

“As a newer company, we continue to reach into new markets and without Meltwater it would be quite hard to even understand where to begin.”

Akind Customer Story (1).pdf

Do more in less time

Fine jewelry brand Akind creates jewelry that people can feel good about, using sustainable materials and partnering with factories committed to ethical methods and exceptional craftsmanship. From recycled gold to lab-grown diamonds, Akind’s products are built not only to last forever, but to reduce the footprint they leave behind.

Read this customer story to learn how fine jewelry brand Akind uses Meltwater to boost productivity by 100%.

Akind - Meltwater Customer Story

With streamlined campaign management

50% time savings

How Akind uses Meltwater to double its marketing productivity

Akind

Make smart decisions about organic media investments

Gain deeper insight into the value of their digital PR efforts

Inform the management team about the value of modern public relations

“As the global interest in the EV market expanded, our Product PR team sought a more effective way to report and showcase the impact of our media relations, social media and digital efforts, highlighting Mitsubishi’s role in reducing emissions. We required a platform capable to quickly provide meaningful metrics from our media and social media coverage to Mitsubishi’s management committee, demonstrating the value of public relations beyond assigning a dollar value. Not only did Meltwater provide Mitsubishi with an improved communications platform to showcase our achievements, but the new platform also enhanced our reporting capabilities by offering more insightful data.”

Mitsubishi Motors Australia- Meltwater Customer Story copy (1).pdf

Mitsubishi Motors Australia, a subsidiary of Mitsubishi Motors Corporation of Japan, brings innovative and reliable passenger and light commercial vehicles to the nation via a network of 200 dealers. Offering a range of passenger and light commercial vehicles, including cars, SUVs, and Utes, the company is a leader in plug-in hybrid electric vehicles (EVs) as well as intuitive technology.

Meltwater gives Mitsubishi Motors Australia the media monitoring platform it needs to stay competitive and track the success of media coverage.

Mitsubishi Motors Australia Customer Story

Mitsubishi Motors Australia

Shares strategic insights with 50+ employees and 33 dealers across 19 countries

Has a proactive customer success team and online resources

“Meltwater really stands out because of its people. The team is genuinely interested in our brand and business and has been proactive. It goes beyond media monitoring.”

Daimler Truck Commercial Vehicles MENA- Meltwater Customer Story (1).pdf

Daimler Truck creates vehicles and serves customers that mobilize the world. A founding company in the modern transportation industry, it is one of the world’s largest manufacturers of commercial vehicles. From trucks to buses, Daimler offers its customers around the world industry-leading products with cutting-edge technology. Its regional operations, like Daimler Commercial Vehicles Middle East North Africa (MENA), work to bring the best of Daimler to even more markets.

Read this customer story to discover how Daimler Commercial Vehicles MENA uses Meltwater to boost its operational efficiency.

Customer Story: Daimler Commercial Vehicles MENA

$16.3k per year
The amount saved in PR reporting costs

80+ employees and dealers
Across 19 countries with shared access to data-driven insights

How Daimler Commercial Vehicles MENA Boosts Operational Efficiency with Meltwater

Daimler Commercial Vehicles MENA

Track and manage their global image and
brand presence

Monitor media and social media across varied
global markets

Track and report on the success of campaigns and brands worldwide

Geely Meltwater Customer Story (1).pdf

Geely Holding Group is the world's bestselling Chinese automotive company, comprising brands that are household names across the globe, like Geely Auto, Volvo Cars, Polestar, and smart. Committed to world-class research and development, the company leads the way on innovation and sustainability in the automotive sector.

Read this Meltwater customer story to learn how Geely uses Meltwater to track media sentiments in real time.

Geely — Meltwater Customer Story

How Geely Drives Valuable Consumer Insights with Meltwater

Geely

Discover specific category insights to optimize campaigns

Hyundai.Customer Story (1).pdf

Meltwater Customer Story:  Hyundai

As one of the world’s biggest names in automotive, Hyundai is dedicated to moving humanity forward. Developing electric vehicles (EVs) since 1991, the company released its first range of eco-friendly models, the IONIQ, in 2016. Today, Hyundai is an industry leader in the global advancement toward zero-emissions mobility with its innovations in EV, hybrid, and fuel cell technology.

Read this Meltwater customer story to learn how Hyundai uses Meltwater to uncover consumer insights.

Hyundai — Meltwater Customer Story

How Hyundai Drives Valuable Consumer Insights with Meltwater

Hyundai

“Meltwater has significantly improved our ability to measure the impact of our campaigns, especially in influencer marketing. We can now track reach, engagement, and return on investment with greater accuracy, allowing us to optimize our strategies.”

Grupo Numar_Meltwater_customerstory.pdf

Get in touch to learn more

Based in Costa Rica, Grupo Numar is an agro-industrial conglomerate committed to sustainability. Involved in every aspect of palm oil development, from cultivation and processing to production and marketing, it meets customer needs with value-added products across industries. With Meltwater, Grupo Numar has the technology and data it needs to track, measure, and optimize its influencer marketing strategies as it continues pushing sustainable palm oil development forward.

Learn how agro-industrial conglomerate Grupo Numar uses Meltwater's influencer marketing solution to achieve 7,600x ROI from influencer marketing campaigns.

Grupo Numar — Meltwater Customer Story

Generated from influencer marketing campaigns

How Grupo Numar Uses Meltwater to Achieve 7,600x ROI from Influencer Marketing Campaigns

Grupo Numar

“It's critical for us to be able to make decisions based on the ROI and KPIs in and around everything we're doing. With Meltwater, we’re able to track and contextualize all that, informing us of where we can do a better job and where we're already doing a great job. That's huge.”

NASCARCustomerStory_PDF.pdf

NASCAR is the leading motorsport organization in the United States, featuring the top drivers in the world competing in some of the most prestigious racing events that the industry has to offer. Connecting with millions of fans around the globe via TV, live events, and digital platforms, it includes a vast network of teams, drivers, races, sponsors, and more. To stay competitive and relevant in the entertainment and sports landscape, NASCAR relies on in-depth data and analytics to drive fan engagement, reach new audiences, and expand brand visibility through earned media.

See how NASCAR uses Meltwater's in-depth data and analytics to drive fan engagement, reach new audiences, and expand brand visibility through earned media.

How NASCAR Uses Meltwater to Drive Major Media Coverage

Informed on top media coverage three times a week 

Eight-figure advertising value equivalency 

NASCAR

Establish strategic relationships with top press contacts

Access responsive, proactive customer support

“The measurable impact of deploying Meltwater for us has been hearing good things from our press contacts. It is really nice to know that they're seeing us, they're hearing us, and they're in the loop on what we're doing.”

MW_Customer-Story-Brochure-USPTO.pdf

The U.S. Patent and Trademark Office (USPTO) helps ensure national commerce continuously develops and grows. As the sole federal agency granting U.S. patents and trademarks, keeping media outlets across the country — as well as internal stakeholders across departments — informed of updates and changes is a complex, constant task. The USPTO relies on Meltwater to keep its press and media operations running at peak efficiency.

See how the U.S. Patent and Trademark Office uses Meltwater to streamline and strengthen its media relations workflows.

USPTO — Meltwater Customer Story

How Meltwater Helps the U.S. Patent and Trademark Office Streamline Media Relations

U.S. Patent and Trademark Office

“Social listening through Meltwater is a really accessible way for brands to garner insights within their category. It’s cost-efficient and it helped us identify the top incremental audiences for us to capture.”

Neuro Customer Story.pdf

Since 2015, Neuro has elevated people’s mental clarity and focus with its functional gum and mints. From its Energy & Focus collection to its Sleep & Recharge line, the CPG brand aims to bring healthy, convenient energy management options to consumers everywhere. As Neuro steps into its next stage of growth, it requires efficient ways to analyze the market and surface data that can inform smarter decisions. Neuro used Meltwater to do just that.

See how Neuro used Meltwater's social listening and analytics solution to engage new audiences and drive sales of its functional mints and gums.

How Neuro Used Meltwater to Boost Sales by 406% YoY

406% YoY sales growth
driven by Meltwater insights

How Neuro Used Meltwater to Increase Sales by 406% YoY

Neuro

Boost social media monitoring efficiency by 10%

Uncover new opportunities through competitive intelligence

Align social media activities with business goals

“Meltwater has transformed our social media management by streamlining processes, enhancing engagement, and providing the insights needed to make informed decisions, ultimately leading to improved customer satisfaction and business growth.”

2470865_iKhoka-PDFCopyCopy_092424.pdf

iKhokha, one of Africa’s fastest-growing fintech companies, gives small and midsize enterprises (SMEs) the tools they need to Believe in Better and build better businesses. Offering a suite of services and tools, from payment solutions to accounting software, the company works to give all business owners access to the digital economy. 

For iKhokha’s marketing teams, building a successful social media presence is key to driving brand growth, but inefficient monitoring, fragmented data, and limited analytics were holding it back. iKhokha used Meltwater to streamline and optimize their social media management processes and get the insights they need to reach their goals.

Discover how iKhokha uses Meltwater to transform its approach to social media.

iKhokha — Meltwater Customer Story

10% boost 
in social media monitoring efficiency

How Meltwater Transformed iKhokha’s Approach to Social Media

iKhokha

“Meltwater completely transformed our workflow. We now use a single platform across the region, enabling a unified approach to engaging with our customers and partners.“

Meltwater_Ricoh Customer Story.pdf

Innovation and cutting-edge technology have always been part of the Ricoh story. Founded in 1936 as a camera and copier manufacturer, the company has since grown into a global leader in workplace solutions. For its Asia-Pacific (APAC) marketing team, innovation springs from streamlined workflows and data-driven decision-making. It uses the Meltwater Suite to optimize its marketing activities, deliver impactful communications, and drive growth across its regional markets.

Learn how Ricoh, a leading global workplace service provider, uses Meltwater to develop innovative ideas that drive business transformation.

Ricoh — Meltwater Customer Story

Ricoh

RICOH

“For data analytics and PR measurement, Meltwater is our most-used tool by far.”

CCGroup Customer Story-PDF.pdf

CCGroup relies on data to help its clients break through the noise to grow influence and market share. Once dependent on basic social and media listening tools and third-party services, the agency uses Meltwater’s data-rich social listening and analytics solution to deliver pitches that win business and execute strategies that have undeniable impact.

Learn how B2B marketing and PR consultancy CCGroup uses Meltwater's social listening and analytics solution to deliver tangible results for its clients.

CCGroup — Meltwater Customer Story

How CCGroup Uses Meltwater to Deliver Tangible Results for Clients

CCGroup

“Meltwater not only provided a consolidated solution for our needs, but also supported us with in-depth media and competitor analysis. Meltwater has proven really beneficial when researching potential new clients for pitch documents. This gives Reboot an upper hand over other agencies.”

MW_Customer-Story-Brochure-Reboot.pdf

Agencies that drive results for their clients know there’s no one roadmap to success. Connecting with modern audiences calls for bold moves powered by data. That’s why digital PR agency Reboot Online uses research and data-led experimentation to get their clients noticed. 

The agency’s team of data scientists, creative strategists, performance pros, and outreach experts dive deep to craft innovative campaigns and strategies for each one of its wide range of clients. Reboot relies on the data-rich Meltwater Suite to fuel that innovation, getting more done in less time.

Read this customer story to learn how Reboot uses Meltwater to gain an edge on its digital PR agency competitors.

Reboot Online - a Meltwater customer story

25% boost in research efficiency
With access to vast data sets and actionable insights

How Meltwater gives Reboot an edge on its digital PR agency competitors

Reboot Online

“The data that Meltwater allows us to access is valuable to our research and deciding what stories we want to take on. It is integral to our objectives as a business and as Andariya.”

AndariyaCustomerStory.pdf

Andariya uses data to create solutions-oriented journalism serving audiences across East Africa and beyond. Based in Sudan and Uganda, the bilingual digital media platform combines in-depth research, analytics, and storytelling to connect with its audiences of tech-savvy, socially-conscious readers. Keeping data at the center of its strategy and success calls for cutting-edge solutions that can keep up. From generating crucial data to inform the public to surfacing insights that inform editorial strategy, Meltwater helps Andariya deliver analytical storytelling that connects communities.

Discover how Andariya uses Meltwater's social listening and analytics solution to connect communities through storytelling.

Andariya — Meltwater Customer Story

How Andariya Uses Meltwater to Connect Communities Through Storytelling

Andariya

Challenge

"With Meltwater, monitoring our share of voice in real-time, enables us to keep our finger on the pulse. We have also
gained insights on our return on investment for PR—  all of which we had no access to with our previous alternative."

Solution

MW Case Study_Auto Trader SA_ZA.pdf

Summary

AutoTrader South Africa started in 1992 as a free 24-page magazine aimed at connecting buyers and sellers of motor vehicles. Twenty-four years later, the company has evolved into a digital giant that is home to over 70,000 vehicle listings and 4 million website visits per month. Transitioning from a business model reliant on regional magazines to one that leverages a fully responsive mobile website has meant significant investment in online tools and measurement platforms. AutoTrader's commitment to digital innovation, as well as its team of 200 dedicated staff, ensure that they remain the
undisputed leader in online marketing space for buyers & sellers of all motor vehicles.

Read this customer story to discover how Meltwater supports Auto Trader SA report more efficiently and react to real-time insights.

Meltwater Customer Stories: Auto Trader SA

AutoTrader SA

The Challenge

"Meltwater allowed us to access the performance data of each influencer campaign post as well as the average performance data of each influencer, making it easy for comparison. We were able to translate performance into actionable marketing insights, such as identifying the most relevant audience interest, based on the detailed data provided by Meltwater."

The Solution

2020 APAC Infiniti X DBL Case Study.pdf

Paving the way to marketing actions with precise insights centralised

Read about how Digital Business Lab is using the Meltwater Media Intelligence tool for their marketing.

How Meltwater helps Digital Business Lab

Translating Performance into Action

Infiniti X Digital Business Lab

Have one suite of tools that can be used to track performance across regions

Keep abreast of competitor activity and innovations all over the world

Influence strategies and messaging for global and regional campaigns

“realme needed one platform and a good dashboard to help track and evaluate the global impact of our brand”

HKESGC_realme Case Study (August 22) (1).pdf

Solutions

realme is a new technology brand catering to a young consumer market. Offering trendsetting designs and a superior customer experience, the company makes it their mission to let more young people enjoy the happy life brought by the beauty of technology. Established in 2018, realme focuses on mobile and Internet of Things (IoT) products and is the world’s fastest-growing smartphone brand. 

realme has a global presence including Asia, Europe, Oceania, the Middle East and Africa. It’s active throughout the Asia-Pacific, including China, Indonesia, Vietnam, Thailand, Malaysia and Australia.

Read this case study and discover how realme uses Meltwater to stay on top of fast-paced trending topics and sentiments in the market

realme — Meltwater Customer Story

Staying on top of fast-paced trending topics and sentiments in the market with Meltwater.

realme

Monitor media comprehensively across all channels

Generate reports to make better decisions

“It was not easy to track our brand and communication performance and industry trends across various media channels such as news outlets, blogs, and social media,” he said. “We needed to know what opportunities were there to manage brand reputation or engage with important discussions with our target audiences.“

“We receive real-time alerts to assist us with social media and online brand and reputation management, every result comes with sentiment indication that helps us analyse how people are feeling about our brand.“

Hugosave Case Study.pdf

Hugosave is the first personal wealth and savings app in Singapore, helping its clients spend smarter, save more and invest diligently. Its popularity has boomed, with more than 90,000 people becoming clients in the three years since the app was launched.

With such rapid growth, Hugosave needed a comprehensive media monitoring tool to help it track the performance of both its brand communications and industry trends across a wide variety of media channels.

Hugosave is the first personal wealth and savings app in Singapore, helping its clients spend smarter, save more and invest diligently.

Hugosave — Meltwater Customer Story

Hugosave

“Meltwater has transformed the way we approach PR at Rixos Hotels GCC, giving us tools that not only enhance our media efforts but also streamline our workflows, making everything more efficient.”

MeltwaterxRixosHotels.pdf

Rixos Hotels is making waves as one of the world’s fastest-growing, all-inclusive resort companies. Established in Turkey in 2000, the pioneering luxury hospitality brand serves guests “all inclusive, all exclusive” experiences at 37 locations across eight countries, and counting. As Rixos Hotels expands in the Gulf Cooperation Council (GCC) — including the United Arab Emirates, Saudi Arabia, and Qatar — it relies on Meltwater to optimize its marketing and PR activities. “Instead of investing in multiple platforms or services for media monitoring and analytics, Meltwater allows us to cut costs with a single, comprehensive solution for our PR needs,” says Anjeanette Manuel, Country Public Relations Manager for Rixos Hotels GCC. “It certainly helps us work smarter, not harder.”

See how Rixos Hotels uses Meltwater's media intelligence and media relations solutions to drive global PR success.

Rixos Hotels — Meltwater Customer Story

How Meltwater Sets Rixos Hotels Up for Global PR Success

Rixos Hotels

“The major benefit of Meltwater is the real-time analysis that it offers — it is very time efficient as compared to its counterparts.”

F13Technologies-Meltwater-CaseStudy.pdf

From social media management to media monitoring and analysis, F13 Technologies helps organizations across sectors optimize their digital processes. The New Delhi based IT consulting firm has a portfolio of clients that span numerous industries, including healthcare, education, enterprise, mobility, and entertainment. F13 Technologies uses Meltwater to help its public sector clients monitor social media channels.

Explore how F13 Technologies uses Meltwater to transform India's public sector.

F13 Technologies — Meltwater Customer Story

Transforming the Public Sector in India with F13 Technologies and Meltwater

F13 Technologies

Save time and money by consolidating social media workflows

Drive a 5000% increase in social media engagement in a single campaign

“Meltwater allows us to personalize our social media approach. Above all, it shows that the brand is interested in the customers”

Domino's Pizza.pdf

Domino’s Pizza France used to rely on an agency for its social media management. Not anymore. As one of the largest international fast food companies with 16,000 points of sale around the world, it needs an engaging, highly-responsive online presence. Outsourced social media content, monitoring, and reporting hampered the brand’s connection with fans and didn’t leverage the commercial growth opportunities social marketing can offer. When it decided to bring its social media operations in-house in 2021, Domino’s Pizza France replaced its agency with Meltwater.

Discover how Domino's Pizza uses Meltwater to manage its global customer community and boost social media engagement

Domino's Pizza — Meltwater Customer Story

5000% social media engagement growth
Achieved in a single influencer marketing campaign

How Meltwater Helps Domino’s Cook Up Engagement-Driving Social Content

Domino's Pizza

Streamline social and traditional media monitoring

The Millat Group, a family-owned investment office, brings global hospitality, food, convenience, and energy brands to South Africa. Aiming to drive economic growth and show off all that the nation has to offer, it counts internationally-recognized brands in its portfolio, including Pret a Manger, Hyatt Hotels, Puma Energy, and Circle K. Millat Group relies on Meltwater for the robust data analytics it requires to drive the marketing, digital, and PR decision-making that makes it an industry leader.

Explore how Meltwater helps Millat Group optimize its global media strategies.