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Our latest company announcements, product updates, insightful articles, and much more.

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AI & Data Analytics

Trust in the Age of AI: What Consumers Really Think About AI Generated Content

Generative AI is everywhere now. You see it in content, campaigns, customer experiences, and even internal workflows. It promises speed, scale, and efficiency, but there’s a harder question sitting underneath all that progress; Do your audiences actually trust it?

Lance Concannon

2026-04-273 min read

PR and Communications

15 Must-Have PR KPIs and How to Track Them

Today, PR teams aren’t just tracking media coverage and share of voice. They’re also measuring how their brand shows up in AI-generated answers, search summaries, and large language models (LLMs). This new LLM visibility layer is quickly becoming a critical part of PR performance.

Chris Hanson

2026-04-103 min read

Latest posts

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Generative Engine Optimization (GEO)

The Uncanny Valley of AI Writing: Why AI Content Breaks Trust

AI writing can be logically structured and technically accurate while still feeling emotionally flat. Here's why, how to recognize it, and how to correct it. Read the Public Perception of AI report

Meltwater graphic highlighting the volume of FIFA World Cup conversation from January 1 to June 1, 2026. Large text in the center states “2.4 million,” representing the total number of FIFA World Cup mentions across traditional, digital, and social media sources during the period.

Marketing

Who Won World Cup Marketing Before Kickoff?

Learn how to turn global cultural moments into marketing opportunities. See Meltwater in Action

A panel discussion on crisis comms, taking place on stage at Meltwater Summit 2026.

PR & Communications

8 Lessons on Crisis Comms from Meltwater Summit 2026

How Modern Brands Can Detect, Navigate, and Defuse Reputation Risks

An image with a large number: one point eighteen in numerals and million written underneath. The number refers to GLP-1 mentions across Reddit, X, and Pinterest from January 1-May21 of 2026, according to Meltwater social listening data

Marketing

How Reddit, X, and Pinterest Are Shaping Completely Different GLP-1 Conversations

Detect emerging cultural narratives and tap into long-term consumer behavior trends with real-time intelligence. Take a social listening product tour

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Digital Marketing & PR Tools

Best Social Media Analytics Tools & Software 2025

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Customer Journey

How to Conduct a Consumer Trends Analysis (Guide)

How to conduct a consumer trends analysis using research frameworks, consumer intelligence tools, and cross-channel data collection methods.

An image of two presenters on the main stage at Meltwater Summit 2026

PR & Communications

Five Things we Learned About AI-Era PR and Communications at Meltwater Summit 2026

Discover five key insights from Meltwater Summit 2026 on how AI is transforming PR, communications, brand visibility, reputation, and strategy.

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Digital Marketing & PR Tools

Top Consumer Insights Tools & Companies 2026

The best consumer insights tools help brands understand their customers by analyzing real-time conversations, trends, and behaviors.

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Generative Engine Optimization (GEO)

How Digital PR Affects AI Visibility and Search Outcomes

Earned coverage now has two jobs: driving search visibility and giving AI tools context on how to describe your brand from credible third parties. Get the Earned Media for GEO Guide

39.5% of AI platform citations in April 2026 are from Earned/News Media sources.

Generative Engine Optimization (GEO)

AI Search Visibility Report: Earned Media, YouTube, and LinkedIn Are Reshaping AI Visibility

We used Meltwater GenAI Lens to track monthly changes in LLM citations between March and April 2026

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Generative Engine Optimization (GEO)

Grok Brand Monitoring: A Step-by-Step Guide to Tracking Brand Mentions

Learn how to track your brand in Grok. Methods, metrics, and tools to measure and improve AI visibility.

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Influencer Marketing

How to Build and Scale Your Enterprise Influencer Marketing Program

Build and scale an enterprise influencer marketing program without losing control of brand safety. eBook: Ultimate Guide to Influencer Marketing

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