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10 Top Consumer Insights Tools & Companies

7 Top Audience Segmentation Tools

7 Top Customer Segmentation Tools

Integrating Social Media & Customer Service

Customer Journey Analytics: Full Guide

What Is Customer Segmentation? Definition & Strategy 2025

Top 8 Customer Intelligence Platforms & Software 2025

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B2B Customer Segmentation: Unlocking Business Growth

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Leveraging Social Media Insights

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The Meltwater Blog

Understand and optimize every stage of your customer journey. Explore analytics, content touchpoints, and conversion insights that drive results.

Customer Journey Blog Collection | Meltwater Blog

Find out how you can leverage Facebook to boost your brand's online presence and gain a competitive edge. Explore the Meltwater category page today!

Facebook Blog Collection | Meltwater

Find out how you can leverage Instagram to boost your brand's visual appeal and gain a competitive edge. Explore our category page today!

Instagram Blog Collection | Meltwater

Find out how you can leverage LinkedIN to grow your professional network and gain a competitive edge. Explore the Meltwater category page today!

LinkedIn Blog Collection | Meltwater

Find out how you can leverage TikTok to elevate your brand with creative content and gain a competitive edge. Explore the Meltwater category page today!

TikTok Blog Collection | Meltwater

Find out how you can leverage X / Twitter to engage your audience effectively and gain a competitive edge. Explore the Meltwater category page today!

X / Twitter Blog Collection | Meltwater

Find out how you can leverage YouTube to create engaging video content and gain a competitive edge. Explore the Meltwater category page today!

YouTube Blog Collection | Meltwater

Find out how you can leverage Bluesky to grow your professional network and gain a competitive edge. Explore the Meltwater category page today!

Bluesky Blog Collection | Meltwater

Find out how you can leverage Snapchat to grow your professional network and gain a competitive edge. Explore the Meltwater category page today!

Snapchat Blog Collection | Meltwater

Find out how you can leverage Threads to grow your professional network and gain a competitive edge. Explore the Meltwater category page today!

Threads Blog Collection | Meltwater

Every day billions of conversations take place on social media: tweets, posts, comments, blogs, reviews, podcasts, and much more.
Learn how to use social listening to make sense of all of that data.

Explore expert guides on social listening and social media monitoring. Learn how to understand audiences and improve engagement with Meltwater.

Social Listening Blog Collection | Meltwater Blog

Business Reputation Management: What does it take to add reputation management to your marketing strategy? More importantly, how do you keep your reputation sparkly and shiny? Here’s your all-access guide to online reputation management for the long term.

Discover strategies to protect and enhance your brand reputation. Learn how to monitor mentions, manage crises, and build trust online.

Reputation Management Blog Collection | Meltwater Blog

From your brand's logo to your website, your social media presence to your customer support—these elements combined are what constitutes a brand in the minds of customers. But, there are thousands of other businesses that have a logo, website, social media presence, and website. So, how can you position your business on the market and make it stand out from the competition?
The key to success is branding & brand management!

Build a stronger brand with insights on positioning, messaging, and perception. Get inspired by our collection of brand management blogs and upscale today.

Brand Management Blog Collection | Meltwater Blog

Competitive intelligence and the act of collecting competitive data can be seen as growth drivers for a company. Our guide will help you understand the concept of competitive intelligence (CI) by answering questions such as: What is the definition of competitive intelligence? How is competitive intelligence useful to organizations? What is the goal of competitive intelligence? And more.

Stay ahead of competitors with market analysis and competitive intelligence strategies. Learn to use data and insights for better decision-making.

Competitive Intelligence Blog Collection | Meltwater Blog

Let’s dive into the customer journey framework and how to optimize the process by creating a customer journey map and using metrics that matter when analyzing the customer journey.

What Is Data Analytics? [Beginner’s Guide]
How can I grow my business? 
How do customers interact with my newly launched product?
How do I increase the productivity of my employees?
How do I know if my marketing efforts are working?
We have just two words for you... Data analytics!

Discover how AI and data analytics transform marketing and communications. Learn to extract insights and drive smarter strategies with Meltwater.

AI & Data Analytics Blog Collection | Meltwater Blog

Public relations and media relations can add impact to any marketing strategy. It’s an opportunity for brands to grow their reach beyond traditional sales messages. PR helps to shape the image you want people to have of your brand.
So, what is PR and how do you use it? This guide shows you everything you need to know to build a strong public relations foundation.

Get expert advice on media relations, storytelling, and crisis communication. Stay current with PR trends and best practices from industry leaders.

PR & Communications Blog Collection | Meltwater Blog

We all know exactly what the roles of sales or accounting are in a company, right? We might even have a slight idea of what the IT guys are doing.
But there is another business discipline, that plays a crucial role in organizations, even more so during the pandemic – internal communications!
But what exactly do we mean by that, what purpose does it serve and what steps can you take to ensure you and your employees will communicate effectively?

Enhance employee engagement and alignment with effective internal communication. Learn tools, strategies, and case studies that drive team success.

Internal Communication Blog Collection | Meltwater Blog

As the internet has taken root in more areas of our lives — everything from entertainment to shopping to paying bills and more — traditional marketing is becoming less impactful. As any marketer knows, you need to focus on where your audience is if you want to reach them. Since the average person spends about seven hours a day online, it’s no surprise that content has maintained its hold on marketers.

Here's a closer look at what content marketing is and why it matters more than ever in our digital-first economy.

Master content marketing with guides on storytelling, SEO, and audience engagement. Learn how to create content that builds authority and drives traffic.

Content Marketing Blog Collection | Meltwater Blog

The rise of the influencer marketing space – today a $10 billion industry, growing 50% per year – is one of the clearest examples of how social media is transforming traditional marketing. These days having a business website, presence on social, PR coverage, and your own content isn’t enough to compete.
We'll dive into the intricacies of influencer marketing to help ensure that you're equipped with the insights needed to be successful in this space.

Learn how to identify, engage, and measure influencer partnerships. Explore strategies that amplify reach and authenticity in your campaigns.

Influencer Marketing Blog Collection | Meltwater Blog

Have you just launched a new product or service that you want to get the word out about? Maybe you want to share with consumers why it is awesome and how it is so much better than the one your competitors offer.

Well, then, there is one thing you can't do without...Marketing!

Discover the latest in digital and brand marketing. Explore tactics and tools to improve visibility, engagement, and ROI for your business.

Marketing Blog Collection | Meltwater Blog

In this guide, we want to give you a peek into the definition of social media management, the daily schedule of a social media manager, social media platforms to promote your business, and the do’s & don’ts of social media management.
Are you ready to begin the journey of becoming a social media superstar?

Get expert insights on managing and optimizing your social media channels. Learn about tools, analytics, and strategies to boost engagement.

Social Media Management Blog Collection | Meltwater Blog

Building a following and using social media platforms to reach a wider audience requires a well-planned social media marketing strategy. In this guide, we’ll be looking at why social media marketing is so essential and how you can make it work for your business.

Stay updated on social media marketing trends and tactics. Learn how to grow your online presence and connect with your audience effectively.

Social Media Marketing Blog Collection | Meltwater Blog

In the fast-evolving realm of digital marketing and public relations, utilizing the right tools is crucial for success. Our interdisciplinary category showcases all the pertinent tools for digital marketing & PR. These tools help in enhancing your online presence and effectively reaching target groups, whether through reputation management, influencer marketing, or social media management.

Explore our tool lists for the best digital marketing, analytics, and public relations tools. Compare features and discover how to streamline your workflows.

Digital Marketing Tools & PR Tools Blog Collection | Meltwater Blog

Generative Engine Optimization (GEO) is transforming how brands show up in AI-powered search. Explore insights, strategies, and best practices to help your content rank and resonate across conversational engines like ChatGPT, Gemini, and Copilot.

Explore insights and strategies for Generative Engine Optimization (GEO) to help your brand stay visible and discoverable in AI-powered search.

Customer Journey