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We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Success Stories & Case Studies | Meltwater

Monitor coverage in real time, uncover emerging trends, and prove the impact of your communications.

27,000+

1.3+ Billion

customer stories

Real impact, proven in practice

See how one platform can power every decision across PR, communications, and marketing.

Making a Bigger Splash

The Challenge

My company started while living abroad in Bermuda, wanted to scuba dive often, I started Splash by bartering marketing expertise for free diving. I worked with dive shop clients in Bermuda and helped them reach out to the US market to bring them new customers and partnered with  hotels and airlines using an integrated marketing approach.

The Solution

Grow their business by taking on bigger and more lucrative projects

Engage and learn from subject matter experts, leading to higher-quality work

Monitor the full extent of their reach and report with greater precision

Summary

Discover how Meltwater helps Splash Communications Engage and learn from subject matter experts, report on their efforts and achieve growth.

How Meltwater Supports Splash Communications Grow

They’ve got a great origin story, where great diving begat better marketing so a big Splash could be heard around the world.

Splash Communications

Track over 10K unique uses of the campaign hashtag

Obtain a 24x higher than average engagement rate

Challenge

Solution

Meltwater Customer Story - Puma.pdf

Customer Quote

PUMA is a major international sportswear company that designs and manufactures athletic and casual footwear, apparel, and accessories.

Read this case study to understand how Meltwater supports Puma with their all-in-one media intelligence suite.

Customer Story: Meltwater x Puma

Finding local influencers at scale

Puma

Build a reputation as a force for positive change by gathering and sharing data

Get the jump on any potential crisis with timely alerts and superior monitoring

Take the pulse of Brazilians using social listening solutions and sentiment analysis

"Before Meltwater, we had to gather all the information needed for our research projects manually. This didn't leave us enough time to strategize and optimize our efforts."

"Education is fundamental to the development of our country. Our communication strategies now work around
the insights provided by Meltwater."

Todos pela Educação  (1).pdf

Todos pela Educação, also known as All for Education, is a nonpartisan nonprofit working to guarantee all Brazilians a quality basic education by 2022. Founded in 2006, it comprises 32 distinct organizations and many diverse sectors of Brazilian society. Meltwater is a key resource in their research and media communication efforts.

Meltwater helps Todos pela Educação gather and share data with others to lead education reform in Brazil.

Todos pela Educação - Meltwater customer story

Going All-In on Education

Todos pela Educação (All for Education)

Easily tier media coverage to share internally or externally with a couple of clicks

Reach out to experts and media influencers to maximize coverage and gain partners

Extract greater value from events, search, and more by leveraging their service rep

"Meltwater enables us to ramp up our media relations efforts and directly support key media coverage for our
organization. It's important for us to build relationships, service different industries, and build awareness of our
tech sector."

"Whether you're a big or small operation, Meltwater can improve your media relations and get your people in front of the public more often."

Meet Innovate BC.pdf

"Get funding, launch your idea, and connect with experts." Innovate BC connects British Columbian innovators with the funding, resources, and support they need to succeed. Meltwater's powerful media communications platform helps the government-backed entity promote BC as a technology hub and grow the local economy.

Discover how Meltwater helps Innovate BC reach out to influencers to earn valuable coverage and partnerships and increase brand awareness.

Innovate BC - Meltwater customer story

One-Stop Shop for Innovators

Innovate BC

"Meltwater is more than monitoring and reporting and everything the tool offers. It's really an extension of us."

"The influencer database gives us access to writers outside of our usual contacts. We find people who cover a specific beat and will connect with the audience we're aiming for."

Meet Frisco.pdf

Frisco Conventions and Visitors Bureau (CVB) markets Frisco, Texas, as a destination for conventions, sporting events, leisure, and attractions. The city's motto is 'Texas' Rising Star,' and fittingly, Frisco is the fourth-fastest growing city in the US.

See how Meltwater allows Frisco to catch all the mentions about their attractions and events and track what's being said on social media.

Meltwater Customer Story: Frisco CVB

Texas' Rising Star

Frisco CVB

Capture all local media coverage and access reliable data

Easily create appealing dashboards and reports with customized KPIs

Quickly and efficiently share top news with school officials

"Our rep is super responsive and we have a direct line. With Cision there was no phone number and your email went into a general inbox. You never knew what would happen."

Edmonton Catholic School District.pdf

In 1888, three sisters from the order of the Faithful Companions of Jesus founded the first Catholic school in Edmonton. Today, the publicly funded Edmonton Catholic School District (ECSD) teaches more than 41,000 students in 90 schools. To monitor and manage their media coverage, they put their faith in Meltwater.

Learn how Meltwater helps the Edmonton Catholic Schools capture all local media coverage and access reliable data.

Customer Story: Meltwater x Edmonton Catholic Schools

Learning Community

Edmonton Catholic Schools

Find the best influencers using Meltwater's Social Influencer Database of over 30 million profiles

Use advanced search filters such as location, topics, and number of followers to target the perfect influencers that suit their marketing strategy

Deep dive into influencer analytics such as follower demographics, engagement rates, top content and true reach of profiles.

“The ability to efficiently search for influencers in various local markets based on our campaign requirements is extremely helpful, particularly for a regional team like ours”

“My favourite feature of the tool is the deep insights we can get about each influencer, such as follower demographics, engagement rates and true reach. It gives the team confidence in selecting the best influencers”

Meltwater Case Study_Yves Rocher SEA.pdf

Impact

Grounded on the virtues of sustainability and social awareness since its inception in 1959, global beauty brand Yves Rocher remains innovative to its commitments towards the planet and skin. 

Echoing its mission — “To give back to Nature what it offers us, day after day, for each woman’s Beauty” — the brand epitomises its commitment by only using natural ingredients in their products and sourcing for the best and eco-friendly elements.

Discover how Meltwater helps Yves Rocher overcome the influencer marketing challenges of a regional marketing team

Yves Rocher - Meltwater customer story

Building a Successful Regional Influencer Marketing Strategy in Southeast Asia

Yves Rocher

Monitor local markets and stay on top of the latest industry trends

Tap into social media conversations and connect with influencers

Acquire competitive intelligence including recent coverage and social media conversations

"What Meltwater brings to the table is a superior media outreach and monitoring solution. With a dedicated support team, we are able to ensure we are meeting our goals and metrics every time."

"With the excellent media outreach, monitoring, press release distribution, and metrics all bundled together, it just made sense to go with Meltwater."

Meet Newman-Dailey Resort Properties Inc..pdf

Newman-Dailey Resort Properties specializes in resort rentals and sales along Florida?s Northwest coast. They operate out of a city dubbed "The World's Luckiest Fishing Village," but know that success depends on hard work. Meltwater's media intelligence and communications platform helps give Newman-Dailey their
edge.

How Newman-Dailey Resort Properties uses Meltwater to monitor local markets, stay on top of industry trends and connect with influencers. Read on.

Newman-Dailey Resort Properties

Where Good Luck Meets Hard Work

Access more than half a million influencers representing 60,000 different skill sets

Quickly add powerful new voices to the mix, bypassing time-consuming manual research

Pinpoint distinct audiences and target them with highly relevant content

"It used to take us a great amount of time to research one influencer and their audience. With Meltwater's Social Influencers tool, the search functions make it easy to extract information—  making the decision process for who we choose to work with more reliable and efficient."

"Finding quality influencers that you can confidently say are capable of delivering eyeballs to your posts and stories is something that Meltwater excels at."

Meet Discover The Palm Beaches.pdf

Palm Beach County is the northernmost of three counties comprising the Miami metropolitan area. Famous for elegant living and expensive mansions, the county also has a more adventurous side. Discover The Palm Beaches (DTPB) is the lucky local tourism council responsible for promoting the area and its diverse attractions.

Learn how Meltwater helped The Palm Beaches access more than half a million influencers representing 60,000 different skill sets.

How Meltwater supports Discover The Palm Beaches

Kissed by the Sun: #ThePalmBeaches

Discover The Palm Beaches

"The dashboard tells me where the bulk of the mentions came from, their potential reach, and where we should try to leverage things moving forward."

Emory Goizueta Business School.pdf

Emory University's Goizueta Business School in Atlanta is famous for securing employment for its graduates. It has earned a reputation as a high-touch, high-quality MBA program where faculty and students interact easily.

Learn how Emory University Goizueta Business School uses Meltwater to automate daily searches for mentions of the school and its faculty.

Meltwater Customer Story: Emory University Goizueta Business School

Graduating with Honors

Emory University Goizueta Business School

Challenge:
Providing the Public with Factual and Actionable Information

"The experience with the Meltwater Team has been great, especially with Theo (Sales Manager), who has been really hands on and responsive whenever we need help. The Meltwater Help Desk has also been useful. It doesn't take more than 10 minutes for someone to respond to our query, which is very efficient."

Solution:
Refuting Misinformation with Accurate Data

MW Case Study_Code For Africa (1).pdf

Founded in October 2012, Code for Africa is a non-governmental organisation and is the continent's largest network of civic technology and data journalism labs, with teams in 22 African countries. 

Code for Africa builds digital democracy solutions that give citizens unfettered access to  factual and actionable information that empowers them to make informed decisions, and which strengthens civic engagement for improved public governance and accountability.

See how Code for Africa uses Meltwater to quickly refute fake news and misinformation and provide citizens with factual and actionable data.

Meltwater Customer Stories: Code for Africa

Code for Africa

Disseminate key industry news to enable
regional strategic decision making

Steer and participate in relevant industry
conversations

"It was extremely challenging to stay on top of the news, whether it was print or online. We needed to know what PR conversations were happening in our industry, in order to not just participate in it, but steer it whenever necessary."

“With Meltwater, Fabian has been able to capture important pieces of news, summarise them and provide us regular new summary updates — which has been really helpful to our senior management who spend a fair bit of time travelling. It’s helped us stay up-to-date on industry developments and market trends.”

2020 MyRepublic Case Study.pdf

MyRepublic provides high-speed fibre broadband services to over 220,000 subscribers across Singapore, Indonesia, Australia and New Zealand. With its uniquely scalable and centralised framework enabling the seamless delivery of layered services, MyRepublic has become a leader in the digital transformation for the telecomms sector.

Meltwater helps MyRepublic obtain bite-sized insights and track competitor and regulatory news on-the-go

Customer Stories