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We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Success Stories & Case Studies | Meltwater

Monitor coverage in real time, uncover emerging trends, and prove the impact of your communications.

27,000+

1.3+ Billion

customer stories

Real impact, proven in practice

See how one platform can power every decision across PR, communications, and marketing.

Situation: In November 2020, Chobani Australia was preparing to launch its biggest influencer campaign to date with the goal of engaging 500 unpaid social media influencers for their Chobani
Activewear Campaign.

Solution: By leveraging access to the unique analytics built into Meltwater Klear, Chobani was able to identify, engage and monitor authentic brand partners for their influencer campaign.

Impact: By housing all campaign materials in one platform, Chobani experienced improved
efficiency, alongside consistent and quality messaging in influencer content.

Challenge

While reach and engagement metrics were important measures for this campaign, it was vital to ensure we achieved consistent messaging across our influencer network, which Meltwater enabled us to do at scale.

Chobani-Customer-Story.pdf

Impact

Chobani was founded on the belief that people have great taste; they just need great
options. It is this belief that brought Chobani to Australia in 2011 - home to a nation of
people passionate about food and some of the best milk in the world.

Discover how Meltwater Klear enables Chobani Australia to optimise their influencer marketing strategy.

Chobani - Meltwater Customer Story

Scaling Influencer Marketing to Its Full Potential

Chobani

"Having unlimited searches was great as we could track all our key messages and see which resonated best with the audience. This allows us to focus better and plan campaigns that will the press and our audience want to engage with."

Solution

MW Case Study -Fashion revolution.pdf

Summary

Fashion Revolution was founded in 2013 in the wake of the Rana Plaza clothes factory disaster where 1,134 tragically lost their lives. They believe that fashion can be made in a safe, clean and beautiful way, where creativity, quality, the environment and people are valued equally. The movement brings people from all over the world together to use the power of fashion to change the story for the people who make the world's clothes and accessories. With the movement targeting the entire population, Fashion Revolution's message has the ability to truly shake up the fashion industry.

Read this customer story to find out how Meltwater supports Fashion Revolution with data-driven decision-making by spotting audience trends and patterns.

Meltwater Customer Stories: Fashion revolution

Fashion Revolution

Listening to be informed of all relevant news

A user-friendly solution for streamlining PR processes

"The influence ranking system is the best we've seen in the industry. It truly excels when it comes to drilling down into the content for context; for example, seeing past conversations. Through looking at past conversational history, we can see if an influencer has changed their opinion of us, is consistent in their comments and the timeframe between engagements. This makes my job a whole lot easier when it comes to making sense of current and past relationships from an influencer collaboration perspective."

MW Case Study Dance4Life_NL_ENG.pdf

Dance4Life works together with young people in the Netherlands and all over the world to combat the biggest health risk that young people are exposed to - unprotected sex. They do so through their international teaching program which is aimed at self-confidence, learning skills and, ultimately, making the right choices. Dance4Life empowers young people, providing them with the knowledge, skills and confidence they need to protect their health and promote safe sexual choices.

Read this customer story to find out how Meltwater supports Dance4Life with global reach for global issues, and being informed of all relevant news.

Meltwater Customer Stories: Dance4Life

Dance4Life

"The greatest value Meltwater brings is that the service helps us maintain an overview. I can go into the tool whenever I want and see how exposure looks across editorial and social media, as well as what subjects are driving the conversations."

Cramo uses Meltwater's global media intelligence solution to monitor their own brand and their competitors across both online media and social media. Every month they then receive a detailed report that provides them with a clear overview of their performance in various markets.

Read this customer story to find out how Meltwater helps Cramo monitor specific subject areas, their own brand, competitors, and the industry.

Meltwater customer story: Cramo

Cramo

"Being able to keep up with the latest public documents from state-, regional- and municipal agencies in Denmark, who are among our primary stakeholders as a publicly-owned business development organisation, provides us a good foundation to perform our most important task - namely to promote business development for the benefit of the entire society."

All-in-one Platform

Copenhagen Business Hub is a public organisation owned by the 29 municipalities in the Capital Region of Denmark. The organisation takes part in promoting and supporting Danish businesses through impartial, specialised guidance tailored to specific needs and challenges. To do this effectively, Copenhagen Business Hub needs to have a constant eye on what is going on in the market.

Read this customer story to find out how Meltwater supports the Copenhagen Business Hub with keeping up with industry developments.

Meltwater Customer Stories: Copenhagen Business Hub

Copenhagen Business Hub

Media Monitoring & PR Management

“Meltwater helps us find relevant market information, which in turn,  informs our strategic decision making. Taking a data-driven approach has a positive impact on our work and performance. Meltwater tools are simple and easy to use. As a partner, Meltwater always follows up with our use of the tools and provides us with good and useful tips for how we can take advantage of the products even more.”

Blueye Robotics is a technology company established by four entrepreneurs in 2015. The idea and the vision behind the company is based on a desire to make the sea available to more people.

Read this customer story to find out how Meltwater supports Blueye Robotics with PR outreach, media monitoring, and identifying relevant influencers.

Meltwater Customer Stories: Blueye Robotics

Blueye Robotics

"Meltwater Engage gives us an overview of all our Facebook pages from the same platform.”

Block Watne builds roughly 1,000 new homes a year. All project development, sales and construction are performed in-house by their employees. With 18 district offices in Norway, they have good insight into various local market conditions.

Read this customer story to find out how Meltwater supports Block Watne with an All-in-one Social Media Management solution and real-time analytics.

Meltwater customer stories: Block Watne

Block Watne

Create quality content for the tech ecosystem

Identify and engage qualified journalists

"My favourite feature is the morning report. In one glance I can see all our mentions in the media and can use different Meltwater dashboards to analyse the quality, potential reach and value of our media coverage."

MW Case Study Beco Capital.pdf

BECO Capital is the leading Venture Capital in MENA. BECO Capital aims to support the technology revolution in MENA through investing in smart, early stage internet and mobile companies in the region, founded by amazing entrepreneurs that are creating solutions that solve large regional problems.

Read this customer story to find out how Meltwater supports Beco Capital with creating quality content for the tech ecosystem & tracking media coverage.

Meltwater Customer Stories: Beco Capital

Beco Capital

Increase Awareness, Engagement and Support

"Working first with Dominique and now Joelle, we love that the team is always available and so helpful. After committing to weekly meetings and prioritizing making the most of the system, we realized how easy it is to use. Today, it has far exceeded my expectations. We now have a way to get out there so that the public can see and support the initiatives. The result is more campaigns being funded and an overall greater positive impact on the communities of South Africa! I would recommend Meltwater in a heart-beat.!

MW Case Study_Backabuddy_ZA.pdf

Backabuddy was founded in 2007 by Allan John Elrick Beuthin, who after years of working for a stockbroker and banker, dedicated the rest of his life to assisting charities and individual causes that are close to people's hearts. Bringing his experience and business skills, Beuthin led Backabuddy to reach the R21million raised mark, shortly before his sudden passing in 2015. Soon after, BackaBuddy was bought by Patrick Schofield, co-founder of Thundafund, South Africa's leading online crowdfunding platform. Schofield saw the potential in acquiring BackaBuddy and growing it into a platform that can continue to encourage individual philanthropy and peer to peer giving.

Read this customer story to discover how Meltwater supports Backabuddy with increasing brand awarenesss and engagement, and building relationships.

Meltwater Customer Stories: Backabuddy

Backabuddy

"We use Meltwater's media reports to obtain an in-depth understanding of our media exposure. We can, therefore, work more strategically to increase our press initiative"

Reporting Global Presence

Associated Danish Ports (ADP) is a limited company that owns and operates the Port of Fredericia, the Port of Nyborg and the Port of Middelfart. The central location of the three ports makes them important junctions and links between Denmark and the rest of Europe.

Read this customer story to learn how Meltwater supports ADP - Associated Danish Ports with data-driven decision-making and in-depth reporting.

Meltwater Customer Stories: ADP - Associated Danish Ports

ADP - Associated Danish Ports

Get a good overview of threats and opportunities

Keep an eye on the competition through competitive intelligence

"Meltwater is most certainly a tool to invest in for those wanting a clear grasp of the outcomes of their communication work"

A new city is emerging halfway between Stockholm and Uppsala, around Arlanda - Airport City Stockholm. Airport City Stockholm was created from a vision of having a living city that's more closely integrated with its surrounding area. Proximity to Stockholm Arlanda Airport, rail networks and the motorway creates opportunities for communities to come closer together. Meltwater's competitive intelligence and reporting helps Airport City Stockholm to stay up to date with regards to what's being said about the new city in both editorial news and social media. The reports Airport City Stockholm receives from Meltwater help them to easily follow-up on opportunities and understand where they have been successful in their communication efforts.

Read this customer story to learn how Meltwater supports Airport City Stockholm with measuring ROI and performing media analyses.

Airport City Stockholm- Meltwater customer story

Airport City Stockholm

Monitor traditional and social channels to ensure accurate, up-to-date information

Measure and report on major crises and work to mitigate any negative impacts

Identify and target influential sources writing about aviation and air travel

"At the end of the day, it's our responsibility that flight communications work on behalf of our customers, and Meltwater is the key to this."

"Monitoring is both a thermometer and a guide. It alerts us to customer sentiment, guides our actions, and introduces us to valuable new media resources."

Meet Air France KLM.pdf

Air France is one of the world's preeminent airlines and has been flying to and from Chile for more than 80 years. Chile's weather, topography, and culture often create operational challenges that require informed crisis management. Air France Chile relies on Meltwater's media communications platform to help achieve this.

Read this customer story to understand how Meltwater helps Air France go beyond media mentions to understand audiences and industry trends.

Air France - Chile - Meltwater customer story

Navigating in Heavy Weather

Air France

Expand their international media coverage

Build relationships with relevant journalists

Leverage Google Analytics data and insights

Using PR to Put us on the Map

"What the business needed was a backup in terms of monitoring work coming in and also a helping hand when it comes to managing our teams. I needed a system that supported my PR efforts and gave me the confidence to supervise our deliverables and KPIs."

Meltwater's Media Intelligence Solution

"Meltwater has been a massive help, especially with reports. I take screen grabs from the dashboard and the Marketing team finds it very useful too. I can pull these reports in 10 minutes instead of 4 to 6 hours."

Meltwater Enables African Bush Camps to

With a focus on offering a world-class and seamless safari experience across its camps in Botswana, Zimbabwe and Zambia, African Bush Camps seek to provide guests with an authentic experience of the African wilderness. Operating with an environmentally friendly footprint, and a desire to empower local communities through its Foundation, African Bush Camps not only invests in the conservation of wildlife but also in its people.

Customer Story: Read this case study to learn how Meltwater supports African Bush Camps with expanding international media coverage.

Meltwater Customer Story: African Bush Camps

African Bush Camps

Be alerted to any events requiring an immediate response

Monitor and measure media volume and sentiment

Uncover trends over time and fine tune their message

"Our current ad campaign Frontiers promotes inclusion. We want to be seen as a bridge and a means of uniting people. Timely media alerts are essential for this. Meltwater's database allows us to download all national and international mentions. We can capture and review everything."

Meet Aeromexico.pdf

Aeromexico is a worldwide airline, with service in 3 continents and 93 global destinations. Reputation management and timely responses are vital to their efforts to add and satisfy more customers. In achieving these goals, Aeromexico relies on Meltwater for media monitoring and alerts.

Customer Story: Read this case study to learn how Meltwater helps Aeromexico measure volume and sentiment to guide strategy.

Aeromexico - Meltwater customer story

High Flier

Aeromexico

Build content that resonates and educates

"By analysing metrics such as trending  themes and sentiment, we can see which companies are for or against the new legislation. Insights found are vital when building educational campaigns that resonate with our audience. We monitor the press to see whether new companies are opening up locally and target them. We also track for keywords around skill shortages and sectors in demand; this type of information is very useful for our Business Development Team when developing relationships."

MW Case Study - ACT.pdf

Established in 1988, ACT provides an extensive and bespoke list of fully-funded training programs and qualifications. From traineeships, apprenticeship and higher apprenticeships across 30 different sectors, to employability training and short commercial courses, ACT pride themselves on having something for everyone.

Customer Story: Read this case study to learn how Meltwater supports ACT with defending its leading market position.

Meltwater Customer Stories: ACT

Connect with its target audience to generate awareness

Personalize its outreach to journalists and media outlets

Monitor and measure traditional and social media campaigns

Along with the platform, Vricon values Meltwater's people. "Difference makers," Vricon's Witzig calls them. "They can show you how to get so much more out of your technology."

VRICON.pdf

Vricon is a U.S. company serving the global professional geospatial market with technology that uses commercial satellite imagery to accurately represent all visible objects on the earth in 3D. Still in its infancy, the company relies on Meltwater to help generate awareness and establish relationships with media outlets writing about security, science, and technology.

Learn how Meltwater helps Vricon connect with its target audience to generate awareness and personalize its outreach to journalists & media outlets.

Customer Story: Meltwater x Vricon

Globe Plotters

Vricon

Demonstrate marketing principles in action

Show students how to identify key influencers

"I appreciate the ability to go back and check the mentions of brands and relevant news topics. This is something you can find only in Meltwater."

FIU.pdf

Florida International University (FIU) was founded in Miami in 1965. From its origins in a single building on a former airfield, FIU has developed into a primary research university serving 55,000 students. They use Meltwater in the classroom to teach with.

Learn how Meltwater helps the FIU demonstrate marketing principles in action, show students how to identify key influencers, and more.

Meltwater x Florida International University (FIU)

Not Your Typical University

Florida International University

Comprehensively manage all social accounts anywhere, anytime

Share important articles with employees using an automated internal newsfeed

Generate detailed reports directly from the platform

The Challenge

"We were using a different service for email alerts and Meltwater for monitoring, but when we saw what the new platform could do, we combined all of our usage on Meltwater."

"The mobile app is awesome. If I need to schedule a post I don't always hop on my computer. I can just do it from my phone."

FCT.pdf

FCT provides title insurance, default solutions, and other real estate-related services to thousands of lenders and legal professionals under the slogan "Experience Excellence." They rely on the Meltwater mobile app to engage with customers through social media and to stay ahead of industry news and developments while on the go.

Learn how Meltwater helps the FCT comprehensively manage all social accounts anywhere, anytime, and generate detailed reports.

Customer Story: Meltwater x FCT

Experiencing Excellence

Capture all local media coverage and access reliable data

Easily create appealing dashboards and reports with customized KPIs

Quickly and efficiently share top news with school officials

"Our rep is super responsive and we have a direct line. With Cision there was no phone number and your email went into a general inbox. You never knew what would happen."

Edmonton Catholic School District.pdf

In 1888, three sisters from the order of the Faithful Companions of Jesus founded the first Catholic school in Edmonton. Today, the publicly funded Edmonton Catholic School District (ECSD) teaches more than 41,000 students in 90 schools. To monitor and manage their media coverage, they put their faith in Meltwater.

Learn how Meltwater helps the Edmonton Catholic Schools capture all local media coverage and access reliable data.

Customer Story: Meltwater x Edmonton Catholic Schools

Learning Community

Edmonton Catholic Schools

Access more than half a million influencers representing 60,000 different skill sets

Quickly add powerful new voices to the mix, bypassing time-consuming manual research

Pinpoint distinct audiences and target them with highly relevant content

"It used to take us a great amount of time to research one influencer and their audience. With Meltwater's Social Influencers tool, the search functions make it easy to extract information—  making the decision process for who we choose to work with more reliable and efficient."

"Finding quality influencers that you can confidently say are capable of delivering eyeballs to your posts and stories is something that Meltwater excels at."

Meet Discover The Palm Beaches.pdf

Palm Beach County is the northernmost of three counties comprising the Miami metropolitan area. Famous for elegant living and expensive mansions, the county also has a more adventurous side. Discover The Palm Beaches (DTPB) is the lucky local tourism council responsible for promoting the area and its diverse attractions.

Learn how Meltwater helped The Palm Beaches access more than half a million influencers representing 60,000 different skill sets.

How Meltwater supports Discover The Palm Beaches

Kissed by the Sun: #ThePalmBeaches

Discover The Palm Beaches

Acquire more insight into their ongoing activities and identify the best way forward

Engage a multilingual fan base more effectively and expand their global footprint

Access the influencer contact database to forge more productive media relationships

We want to be more relevant globally, so it's important to see where we stand.

The opinions taken together approach fifty-fifty. That's a lot more positive than we thought. Knowing that was super helpful.

Meet CF Montreal.pdf

Learn how Meltwater helped CF Montréal put their best foot forward after their rebranding in French and English.

Customer Story: Meltwater x CF Montréal

All to Win | Tous Pour Gagner

CF Montréal

Stay on top of news stories impacting leadership and 225 parishes

Generate support for Church activities via a weekly newsletter

Create reliable, data-rich reports directly from the dashboard

Meltwater's versatility also provides welcome surprises. Marlena Loughheed explains, "Our email went down just when we needed to distribute an important media statement. So we logged in, generated a list of every media contact, and sent the statement through Meltwater."

Archdiocese of Toronto.pdf

Comprising nearly two million Catholics, 225 parishes, 800 clergy, and celebrating daily mass in 36 languages, the Archdiocese of Toronto is one of the largest and diverse faith communities. Last year marked the Archdiocese's 175th anniversary as the spiritual and administrative head of the Catholic Church in Ontario.

Learn how Meltwater helps the Archdiocese of Toronto to generate support for Church activities and stay on top of news stories.

Customer Story: Meltwater x Archdiocese of Toronto

Committed to the Greater Good

Archdiocese of Toronto

"Having more than 5 years of experience as a South Korean marketing specialist, the key to mastering influencer marketing campaigns is to keep up with the rapidly changing trends and popular sentiments. In addition, we needed to have quick access to actionable insights by combining all aspects of social media marketing, such as content marketing, social account management, advanced
auditing & analysis, etc."

Digital Business Lab works broadly with the Banking and Beauty industries, offering clients end-to-end social media solutions and strategy. The agency’s expertise lies in social media, and approaches challenges with creativity and agility. With the team’s expert knowledge and experience in digital business, they provide pragmatic, affordable and business-centric solutions to clients.

Meltwater helps Digital Business Lab work with Moroccan Oil to find the right influencers for the South Korean market

Case Stories