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We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Success Stories & Case Studies | Meltwater

Monitor coverage in real time, uncover emerging trends, and prove the impact of your communications.

27,000+

1.3+ Billion

customer stories

Real impact, proven in practice

See how one platform can power every decision across PR, communications, and marketing.

Extract actionable PR insights from oceans of digital content

“Because of the seriousness of our work and the importance of the information we have flowing, it's important for me to know that I can work with an organization like Meltwater that has our best interests at heart.”

MW_Customer-Story-Brochure_03.pdf

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Empowering a healthier Canada means no days off for LifeLabs, Canada’s largest and most trusted medical diagnostics company. As it performs over 112 million laboratory tests for 75,000 customers daily across Ontario, British Columbia, and Saskatchewan, the organization needs media intelligence and insights that keep pace with quickly evolving industry and customer needs. LifeLabs uses Meltwater to power the internal and external communications that keep it in conversation with the Canadian public it serves.

Read this customer story to learn how LifeLabs uses Meltwater to power its internal and external communications | Meltwater Customer Story

LifeLabs — Meltwater Customer Story

How Meltwater Helps LifeLabs Get the Pulse of Canadian Healthcare

LifeLabs

Manage 178+ influencers across all brand campaigns

Customer Story-Kreg Tool .pdf

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For Kreg Tool Company, making woodworking fun is vital to expanding its customer base. That’s why the brand partners with influencers who can make the art of woodworking more approachable while highlighting the Kreg product line’s range and ease of use. 

Kreg's influencer program is vital to attracting customers, so they need an efficient, scalable solution for managing their partnerships. The brand chose Meltwater’s influencer marketing solution so it could leave confusing spreadsheets behind.

Read this Meltwater customer story and learn how Kreg Tool used Meltwater to gain $17.8M in earned media value. Read now!

Kreg Tool - Meltwater Customer Story

$17.8m in Earned Media Value
With streamlined influencer marketing and social listening analytics

How Kreg Tool Used Meltwater to Gain $17.8M in Earned Media Value.

Kreg Tool

“There's no doubt that having Meltwater's database allowed us to reach a lot of different outlets that we wouldn't have known about.”

JLTV Customer Story.pdf

About Meltwater

Jewish Life Television (JLTV) is North America’s largest and most robust 24/7, English-language, Jewish-themed television network. Founded in 2007, its programming — including everything from dating and cooking shows to dramas and documentaries — is available in over 100 million homes through both traditional and non-traditional video operators. As it works to broaden its visibility and reach new audiences, JLTV relies on Meltwater to power its media outreach and relations efforts.

Learn how JLTV uses Meltwater to power its publicity operations and land local and international media coverage.

How Jewish Life Television (JLTV) Uses Meltwater to Land Coverage

For its international, national, and local press releases

How Jewish Life Television Uses Meltwater to Land Local and International Media Coverage

Jewish Life Television (JLTV)

Discover and vet the most appropriate influencers for their campaigns

Understand audience demographics to ensure they are aligned with campaign goals

Build comprehensive influencer marketings proposals for their clients

Contact us to learn more

Founded in 1908, James Madison University is a public research university in Harrisonburg, Virginia. It is one of the higher education institution in America, with 115 degree programs on the bachelor's, master's, educational specialist, and doctoral levels.

Discover how over 100 Students at James Madison University learn data-driven influencer marketing with Meltwater Influencer Markeing.

James Madison University

100+ Students at James Madison University Learn Data-Driven Influencer Marketing with Meltwater

Analyze media coverage across 40 countries in 21 languages

“Meltwater has capabilities that truly no other tool in the industry has, from the ability to have simultaneous workflows from different markets in different time zones to AI capabilities to Insight Reports. There's just so much that you can get out of Meltwater that you can't get out of other tools.”

MW_Customer-Story-Brochure-IRC (1).pdf

More Insights in Less Time

The International Rescue Committee (IRC) is one of the largest humanitarian aid organizations in the world. To support its work of helping refugees in 40 countries around the world rebuild their lives, it uses Meltwater’s robust PR solutions to help it generate and sustain media attention on humanitarian crises and its work on the ground.

See how the International Rescue Committee uses Meltwater to keep global attention on humanitarian crises.

IRC — Meltwater Customer Story

40 PR and comms professionals aligned
Thanks to a single source of truth uniting teams in 7 countries across 3 continents

How the IRC uses Meltwater to keep global attention on humanitarian crises

International Rescue Committee

Customey story_IRC_V4

Boost social media monitoring efficiency by 10%

Uncover new opportunities through competitive intelligence

Align social media activities with business goals

“Meltwater has transformed our social media management by streamlining processes, enhancing engagement, and providing the insights needed to make informed decisions, ultimately leading to improved customer satisfaction and business growth.”

2470865_iKhoka-PDFCopyCopy_092424.pdf

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iKhokha, one of Africa’s fastest-growing fintech companies, gives small and midsize enterprises (SMEs) the tools they need to Believe in Better and build better businesses. Offering a suite of services and tools, from payment solutions to accounting software, the company works to give all business owners access to the digital economy. 

For iKhokha’s marketing teams, building a successful social media presence is key to driving brand growth, but inefficient monitoring, fragmented data, and limited analytics were holding it back. iKhokha used Meltwater to streamline and optimize their social media management processes and get the insights they need to reach their goals.

Learn how iKhokha uses Meltwater social listening and social media management to turn data into customer-centered marketing decisions that drive impact.

Discover how iKhokha uses Meltwater for Social Media Management

10% boost 
in social media monitoring efficiency

How Meltwater Transformed iKhokha’s Approach to Social Media

iKhokha

Discover specific category insights to optimize campaigns

Hyundai.Customer Story (1).pdf

Meltwater Customer Story:  Hyundai

As one of the world’s biggest names in automotive, Hyundai is dedicated to moving humanity forward. Developing electric vehicles (EVs) since 1991, the company released its first range of eco-friendly models, the IONIQ, in 2016. Today, Hyundai is an industry leader in the global advancement toward zero-emissions mobility with its innovations in EV, hybrid, and fuel cell technology.

Read this Meltwater customer story to learn how Hyundai uses Meltwater to uncover consumer insights.

Hyundai — Meltwater Customer Story

How Hyundai Drives Valuable Consumer Insights with Meltwater

Hyundai

“What I love about Meltwater is it's a one-stop shop. You can do your social listening, you can push out social media content, you can do newsletters, you've got media monitoring, you can push out content to reporters. That is really the big difference.”

Howard University Customer Story.pdf

Meltwater Customer Story: Howard University

Howard University is one of the United States’s most prestigious institutions of higher learning. Founded in Washington, D.C. in 1867, it is a historically Black university known for being among the nation’s leading producers of African American professionals in science, medicine, law, journalism, and more. Currently serving almost 15,000 undergraduate and graduate students across 14 schools and colleges, the university is dedicated to educating students from diverse backgrounds. Its Office of University Communications uses Meltwater to enhance the school’s brand, disseminate news, and measure its impact with wow-worthy data.

Discover how Howard University uses Meltwater consolidate their workflows, quantify their results, and stay ahead of the conversation.

How Howard University Uses Meltwater to Prove Comms ROI

How Howard University Uses Meltwater to Prove the ROI of Strategic Communications

Howard University

“Meltwater has the strongest product roadmap compared to other solutions, particularly in its understanding of AI evolution. They have very out-of-the-box thinkers, which is definitely why we chose Meltwater to be our partners for the long term.”

HEINEKEN x Meltwater customer story.pdf

As one of the world’s most recognized beverage brands, HEINEKEN is committed to brewing a better world. To further that mission, it uses consumer and market data to guide its communications strategies. HEINEKEN’s corporate affairs team works closely with marketing, analytics, and other departments to ensure that data drives their business decisions. It uses Meltwater to power those operations, giving all stakeholders access to insights that help them have maximum impact.

Learn how HEINEKEN uses Meltwater to future-proof its communications strategies in the age of generative AI.

How HEINEKEN Powers AI-Era Brand Management with Meltwater

360° brand visibility
Across traditional, social, and GenAI landscapes

How HEINEKEN Uses Meltwater to Future-Proof Brand Management for the GenAI Era

HEINEKEN

“Meltwater has significantly improved our ability to measure the impact of our campaigns, especially in influencer marketing. We can now track reach, engagement, and return on investment with greater accuracy, allowing us to optimize our strategies.”

Grupo Numar_Meltwater_customerstory.pdf

Based in Costa Rica, Grupo Numar is an agro-industrial conglomerate committed to sustainability. Involved in every aspect of palm oil development, from cultivation and processing to production and marketing, it meets customer needs with value-added products across industries. With Meltwater, Grupo Numar has the technology and data it needs to track, measure, and optimize its influencer marketing strategies as it continues pushing sustainable palm oil development forward.

Learn how agro-industrial conglomerate Grupo Numar uses Meltwater's influencer marketing solution to achieve 7,600x ROI from influencer marketing campaigns.

Grupo Numar — Meltwater Customer Story

Generated from influencer marketing campaigns

How Grupo Numar Uses Meltwater to Achieve 7,600x ROI from Influencer Marketing Campaigns

Grupo Numar

Operationalize its influencer strategies to better support clients and execute campaigns

Trade manual calculations for automation, organization, and access to historical data

Expand its offerings to clients and realize more opportunities for growth

Customer Story- Gild Creative.pdf

Storytelling is at the heart of company culture. Stories allow companies to put into context how they’re innovating, differentiating themselves, and continuing to meet the needs of their audience. 

For Gild Creative Group, a conscious marketing agency, creating these stories for clients includes the assistance of influencers, but the process in which they discovered and strategized with influencers needed some fine-tuning.

Learn how Gild Creative Group uses Meltwater Influencer Marketing to elevate the culture of its clients.

Gild Creative Group

Read how Gild Creative Group uses Meltwater Influencer Marketing to elevate the culture of its clients.

Track and manage their global image and
brand presence

Monitor media and social media across varied
global markets

Track and report on the success of campaigns and brands worldwide

Geely Meltwater Customer Story (1).pdf

Geely Holding Group is the world's bestselling Chinese automotive company, comprising brands that are household names across the globe, like Geely Auto, Volvo Cars, Polestar, and smart. Committed to world-class research and development, the company leads the way on innovation and sustainability in the automotive sector.

Read this Meltwater customer story to learn how Geely uses Meltwater to track media sentiments in real time.

Geely — Meltwater Customer Story

How Geely Drives Valuable Consumer Insights with Meltwater

Geely

Supercharge content creation via 56 influencers

Reach 5.8 million users with a $5 million earned media value

Track influencers, posts, and metrics at a granular level

Customer Story-Filament.pdf

The agriculture industry might seem like an unlikely candidate for influencer marketing. But it’s one that relies heavily on consumer trust, especially in a world where buyers are more discerning than ever about where their food comes from. 

For agriculture marketing company Filament, building trust and driving impactful change starts with them. The work they do for farmers creates a trickle-down effect that impacts other farmers, agriculture companies, brands, consumers, and greater humanity. So when a few of its clients needed help promoting their horse and chicken feed, Filament used Meltwater Influencer Marketing to recruit the help of influencers to spread the word authentically and enthusiastically.

Read this customer story and learn how Filament leverages Meltwater Influencer Marketing to find agriculture influencers.

Filament x Meltwater Customer Story

All industries can benefit from influencer marketing, including the animal and agriculture sector. Here’s how Filament leverages Meltwater Influencer Marketing to find agriculture influencers.

Filament

“The major benefit of Meltwater is the real-time analysis that it offers — it is very time efficient as compared to its counterparts.”

F13Technologies-Meltwater-CaseStudy.pdf

From social media management to media monitoring and analysis, F13 Technologies helps organizations across sectors optimize their digital processes. The New Delhi based IT consulting firm has a portfolio of clients that span numerous industries, including healthcare, education, enterprise, mobility, and entertainment. F13 Technologies uses Meltwater to help its public sector clients monitor social media channels.

Explore how F13 Technologies uses Meltwater for real-time media monitoring, social media management, social listening, and analysis to support India’s public sector.

How F13 Technologies Uses Meltwater for Media Monitoring

Transforming the Public Sector in India with F13 Technologies and Meltwater

F13 Technologies

Tap into a community of industry professionals

“With Meltwater, you can really get to the heart of a subject — how people feel about it, how mentions have gone up, what the sentiment of a conversation is, where the conversations are happening. That's really valuable from a new business point of view.”

MW_Customer-Story-Brochure-EnergyPR.pdf

For nearly three decades, Energy PR has helped brilliant UK businesses get their voices out into the world. Offering a range of key services — from digital PR and media relations to content marketing and social media to insights and strategy — this small but mighty firm helps B2B and B2C organizations meet their business goals by using audience behaviors as the foundations for their strategies. This audience-centric approach — requiring quick access to actionable social and media insights — made Energy PR a perfect match for the data-rich Meltwater Suite. Here’s how our partnership has helped Energy PR get more client wins.

Read this customer story to learn how one small but mighty PR firm uses Meltwater to attract and retain new business.

Customer Story: Energy PR

How Energy PR Racks Up Client Wins with Meltwater

Energy PR

Save time and money by consolidating social media workflows

Drive a 5000% increase in social media engagement in a single campaign

“Meltwater allows us to personalize our social media approach. Above all, it shows that the brand is interested in the customers”

Domino's Pizza.pdf

Domino’s Pizza France used to rely on an agency for its social media management. Not anymore. As one of the largest international fast food companies with 16,000 points of sale around the world, it needs an engaging, highly-responsive online presence. Outsourced social media content, monitoring, and reporting hampered the brand’s connection with fans and didn’t leverage the commercial growth opportunities social marketing can offer. When it decided to bring its social media operations in-house in 2021, Domino’s Pizza France replaced its agency with Meltwater.

Discover how Domino's Pizza uses Meltwater to manage its global customer community and boost social media engagement

Domino's Pizza — Meltwater Customer Story

5000% social media engagement growth
Achieved in a single influencer marketing campaign

How Meltwater Helps Domino’s Cook Up Engagement-Driving Social Content

Domino's Pizza

Find global nano-influencers in every market

Localize communications, content, and payment for influencers

Increase overseas market share with highly engaged global teams

Customer Story- Cricut.pdf

Arts and crafts is a thriving global market, valued at an estimated $30.24 billion. For U.S.-based brand Cricut, the potential to tap into international markets seemed limitless, especially in the age of content creation, TikTok videos, and Pin-spiration. 

It’s these very factors that gave influencer marketing a permanent place in the brand’s playbook, but it needed a better way to find, recruit, and manage influencers around the world.

Learn how Cricut expanded to markets around the world as a household name in crafting using the localization benefits of Meltwater Influencer Marketing.

Cricut x Meltwater Customer Story

Learn how Cricut expanded to markets around the world as a household name in crafting using the localization benefits of Meltwater Influencer Marketing

Cricut

Extract actionable insights from social and media intelligence

“Meltwater has been a fantastic partner for our CNSI team. They're there every step of the way, making sure that we are knowledgeable about what Meltwater can do for us.”

Meltwater Customer Story - CNSI at UCLA.pdf

Transforming strategies

Meltwater Customer Story: CNSI

The California NanoSystems Institute (CNSI) is one of the largest institutes at the University of California, Los Angeles (UCLA). As such, it serves almost 400 faculty from across the university working on pioneering research projects, groundbreaking scientific discoveries, and innovative startup companies. CNSI at UCLA uses Meltwater to find, reach, and connect with its target audiences across California.

Discover how the California NanoSystems Institute at UCLA uses Meltwater to break through the noise.

CNSI at UCLA — Meltwater Customer Story

How the California NanoSystems Institute Uses Meltwater to Break Through the Noise

California NanoSystems Institute

Save thousands per year on the distribution of press releases

Refine strategies to surpass its competitors in share of voice and sentiment

“Meltwater knows what I need to know at the moment I need to know it and serves that information to me in the right channel — that's my favorite part.”

Meltwater Customer Story - CEX.IO.pdf

As a multi-functional cryptocurrency exchange serving five million customers worldwide, CEX.IO strives to be the platform of choice for blockchain financial traders. But raising brand awareness and exposure in the fast-moving days of a burgeoning industry is impossible without powerful media monitoring, intelligence, and engagement solutions. CEX.IO partners with Meltwater to get the breadth and depth of data the company needs to raise its global profile while cutting down on inefficient and expensive PR and social marketing workflows.

Discover how CEX.IO grew engagement and cut costs by switching to Meltwater for press release distribution and social media reporting.

CEX.IO — Meltwater Customer Story

How CEX.IO grew engagement and cut costs by switching to Meltwater

CEX.IO

“We use Meltwater to change the conversation with our senior leadership. We can show impressions, reach, view-through rates, and which audiences we’re actually talking to — it’s all at our fingertips.”

Canon Customer Story.pdf

Meltwater Customer Story: Canon

Canon is a global technology leader renowned for its imaging solutions, from cameras and printers to medical and industrial equipment. With a corporate history that spans more than 80 years and a product portfolio that serves both businesses and consumers, Canon empowers creators and professionals to capture, share, and innovate. 
With such a diverse range of products and audiences, Canon requires a robust, strategically aligned social media presence across nearly every major social platform, including Instagram, TikTok, YouTube, Facebook, LinkedIn, and Pinterest. Gareth Crew, Canon’s Social and Digital Communications Lead in EMEA, and his team work with their agency to leverage Meltwater, ensuring they have the right insights and data to run impactful influencer campaigns and elevate Canon’s performance across markets.

Discover how Canon uses Meltwater with its agency to streamline influencer campaigns, cut costs, and showcase social impact to leadership.

How Canon Optimizes Influencer Strategy with Meltwater

How Canon Optimizes and Proves the Impact of Influencer Partnerships with Meltwater

Canon

Discover influencers who are passionate about its mission

Centralize and streamline influencer management processes

Generate Advertising Value Equivalency (AVE) 19x the budget

“I advocated to add influencer marketing to our Meltwater contract for three reasons. First, the quality of its data and analytics helped me finally solve how to make data-driven decisions about potential participants. Plus, I was excited about the ability to run all of our communications work from one central platform. Last, but certainly not least, Meltwater provided excellent and extraordinary customer service.”

Cancer Support Community Customer CaseStudy (1).pdf

Cancer Support Community (CSC) is dedicated to providing support, fostering compassionate communities, and breaking down barriers to care- - with all services offered at no cost to patients, survivors, caregivers, and their loved ones. Like many nonprofits, CSC needs to maximize the impact of every marketing dollar so the organization, and the community it serves, can thrive. Influencer marketing emerged as an authentic and efficient way for CSC to reach its target audiences beyond its existing social media followers and paid social media advertising. They chose Meltwater’s influencer marketing solution to build and sustain a program that could bring its services to even more people who need them.

See how the CSC used Meltwater's influencer marketing solution to boost returns on their advertising spend.

Cancer Support Community — Meltwater Customer Story

How the Cancer Support Community Used Meltwater to Achieve a 19x Advertising Value Equivalency

Cancer Support Community

Build a quantitive influencer scoring methodology

Enhance its influencer discovery and selection process

Boelter + Lincoln is a full-scale marketing agency, supporting clients with their range of expertise including; Influencer Marketing, Social Media, Public Relations, Media, Branding, Design, Content Creation, and Strategy. There is really no service that is off-limits for the B+L team. 

The agency specializes in supporting clients in Travel & Tourism, Manufacturing, Healthcare, Finance, and Food & Beverage. No matter the service or the industry, B+L clients will receive data-driven results. This begins with thorough research of each client’s industry and finalizes in customized strategy and results.

Learn how digital agency Boelter + Lincoln used Meltwater to establish an influencer scoring methodology.

Case Stories