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We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Success Stories & Case Studies | Meltwater

Monitor coverage in real time, uncover emerging trends, and prove the impact of your communications.

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1.3+ Billion

customer stories

Real impact, proven in practice

See how one platform can power every decision across PR, communications, and marketing.

“The data that Meltwater allows us to access is valuable to our research and deciding what stories we want to take on. It is integral to our objectives as a business and as Andariya.”

AndariyaCustomerStory.pdf

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Andariya uses data to create solutions-oriented journalism serving audiences across East Africa and beyond. Based in Sudan and Uganda, the bilingual digital media platform combines in-depth research, analytics, and storytelling to connect with its audiences of tech-savvy, socially-conscious readers. Keeping data at the center of its strategy and success calls for cutting-edge solutions that can keep up. From generating crucial data to inform the public to surfacing insights that inform editorial strategy, Meltwater helps Andariya deliver analytical storytelling that connects communities.

Discover how Andariya uses Meltwater's social listening and analytics solution to connect communities through storytelling.

Andariya — Meltwater Customer Story

How Andariya Uses Meltwater to Connect Communities Through Storytelling

Andariya

Keeping across developments in the education sector in every state in Australia is a major challenge, says imageseven Managing Director Andrew Sculthorpe. It was critical that media and social monitoring captured every mention of client schools and any important developments that might affect them.

Meltwater's media monitoring and social listening mean potential issues can be spotted before they become a problem. The platform also allows the schools to monitor how effective their own marketing and communications strategies are. This, in turn, provides proof of concept for imageseven, as it reinforces the communications strategies they’ve developed for each school.

imageseven is able to provide monthly reporting to their clients, distilling the information into easily consumable formats through Meltwater’s dashboards and newsletters. These pull together mentions and give summaries to each school of the value and impact of imageseven’s services.

Challenge

The imageseven team said the fact any member of the team could talk to someone at Meltwater, whenever they needed to, was a huge (and much appreciated) benefit.

“It’s reassuring to know that there are real human beings, here in Australia, who are approachable and who can proactively help. It feels like a proper business partnership. Our Meltwater account manager is a part of our team. The humanisation of this digital service gives great peace of mind.”

Staying Ahead

MW_Customer-Story-Brochure-Image7.pdf

Meltwater helps imageseven to:

Related Items

As an integrated marketing and communications agency working with dozens of independent schools across Australia, imageseven needs to be well informed not just about news and opinions mentioning their often-prestigious clients and their reputations but also about trends, issues and public sentiment affecting the sector as a whole. 

To do that effectively, imageseven needs a versatile, customisable communications tool that enables them to react in real time — sometimes before their clients even know there’s a problem.

Discover how imageseven stays on top of public reputation in the education sector through Meltwater.

imageseven - Meltwater Customer Story

How imageseven uses data to manage its clients' reputations and gauge public sentiment

imageseven

Perform multiple functions from a single platorm

"It's a platform that does everything that I need! It's not too difficult and onerous for me to use...Having the newsletter functionality is a real bonus...I used to spend hours selecting the articles that were relevant to us and that were not. Whereas with Meltwater, it takes me about ten minutes. "

Solution

MW Case Study - Offshore Renewable Energy Catapult (1).pdf

Summary

The Offshore Renewable Energy Catapult is the UK's leading technology innovation center for offshore wind, wave and tidal energy.

Read this case study to learn how the Meltwater Media Intelligence Suite supports Catapult Renewable Energy to measure the performance of their brand.

Meltwater Customer Stories: Catapult Renewable Energy

Catapult Renewable Energy

Fifty Acres wanted a simple solution: a hub of information that could be accessed whenever it was needed, by any member of the team, no matter where they were.  The Fifty Acres team works remotely, so this was a key consideration.

Fifty Acres uses Meltwater for research, monitoring, outreach and media releases. Meltwater’s solutions play a critical role helping Fifty Acres determine where it’s best to pitch stories to have the best chance of success and the maximum impact.

Visual reporting tools, with dashboard options including pie charts and graphs, mean Fifty Acres can aggregate important data into one aesthetically pleasing place to demonstrate their effectiveness to clients.

“If I can show a client a Meltwater dashboard, which is interactive, then that is so much more immediate than me showing them an Excel spreadsheet of the coverage they’ve got over the last week."

The Solution

AU_Fifty Acres (April 22).pdf

Meltwater helps Fifty Acres to:

As a full-service communications agency focused on helping not-for-profits create change, Fifty Acres needed a tool to track the national conversation on a variety of important topics, help their clients shift and lead those conversations by engaging with stakeholders, government and the media, and then, finally, demonstrate just how effective their efforts had been.

Discover how Fifty Acres communications agency use media intelligence to drive not-for-profit strategy.

Fifty Acres- Meltwater Customer Story

How Fifty Acres uses social data and consumer insight to win new clients

Fifty Acres

“By putting an immediate track on topics as they emerge, we can demonstrate how rapidly the Australian media is running with a story and quickly get our spokespeople out there to keep Australians informed about the situation.”

ANZ World Vision Case Study (April 22).pdf

Meltwater helps World Vision Australia to:

As a much-loved household name charity doing good work around the globe, World Vision Australia needs to be able to respond quickly to emerging crises. It also plays a critical role providing credible information to the Australian public and media from “on the ground”. 

To do that effectively, World Vision Australia needs an outstanding communications tool that is available 24 hours a day, seven days a week.

Read this case study and learn how World Vision stay ahead of humanitarian crises through their media intelligence partnership with Meltwater ►

Read World Vision's Meltwater Customer Story

How World Vision is tracking and monitoring crises around the world through Meltwater

World Vision

Gain complete visibility into print and online media coverage

Identify, target and connect with qualified journalists and media

Generate real-time reports that measure effectiveness
and inform strategy

"The ability to pinpoint coverage on a heat map with a single click, show year-over-year analysis, and benchmark sentiment from state to state was just the tip of the iceberg, Meltwater is really at the forefront and continues to evolve with the ever-changing needs of the media market."

American Wind Energy Association.pdf

American Wind Energy Association (AWEA) is the national trade association representing the interests of America's fastest growing
energy sector. Their employees work with hundreds of member organizations to drive wind energy demand and make it increasingly
cost-competitive. AWEA relies on Meltwater for media outreach, monitoring, and metrics to continually refine their communications.

How American Wind Energy Association uses Meltwater to Identify, target, and connect with qualified journalists and media. Read on.

American Wind Energy Association

Wind Power

“Meltwater not only provided a consolidated solution for our needs, but also supported us with in-depth media and competitor analysis. Meltwater has proven really beneficial when researching potential new clients for pitch documents. This gives Reboot an upper hand over other agencies.”

MW_Customer-Story-Brochure-Reboot.pdf

Agencies that drive results for their clients know there’s no one roadmap to success. Connecting with modern audiences calls for bold moves powered by data. That’s why digital PR agency Reboot Online uses research and data-led experimentation to get their clients noticed. 

The agency’s team of data scientists, creative strategists, performance pros, and outreach experts dive deep to craft innovative campaigns and strategies for each one of its wide range of clients. Reboot relies on the data-rich Meltwater Suite to fuel that innovation, getting more done in less time.

Read this customer story to learn how Reboot uses Meltwater to gain an edge on its digital PR agency competitors.

Reboot Online - a Meltwater customer story

25% boost in research efficiency
With access to vast data sets and actionable insights

How Meltwater gives Reboot an edge on its digital PR agency competitors

Reboot Online

“Meltwater has significantly improved our ability to measure the impact of our campaigns, especially in influencer marketing. We can now track reach, engagement, and return on investment with greater accuracy, allowing us to optimize our strategies.”

Grupo Numar_Meltwater_customerstory.pdf

Based in Costa Rica, Grupo Numar is an agro-industrial conglomerate committed to sustainability. Involved in every aspect of palm oil development, from cultivation and processing to production and marketing, it meets customer needs with value-added products across industries. With Meltwater, Grupo Numar has the technology and data it needs to track, measure, and optimize its influencer marketing strategies as it continues pushing sustainable palm oil development forward.

Learn how agro-industrial conglomerate Grupo Numar uses Meltwater's influencer marketing solution to achieve 7,600x ROI from influencer marketing campaigns.

Grupo Numar — Meltwater Customer Story

Generated from influencer marketing campaigns

How Grupo Numar Uses Meltwater to Achieve 7,600x ROI from Influencer Marketing Campaigns

Grupo Numar

Track and manage their global image and
brand presence

Monitor media and social media across varied
global markets

Track and report on the success of campaigns and brands worldwide

Geely Meltwater Customer Story (1).pdf

About Meltwater

Geely Holding Group is the world's bestselling Chinese automotive company, comprising brands that are household names across the globe, like Geely Auto, Volvo Cars, Polestar, and smart. Committed to world-class research and development, the company leads the way on innovation and sustainability in the automotive sector.

Read this Meltwater customer story to learn how Geely uses Meltwater to track media sentiments in real time.

Geely — Meltwater Customer Story

How Geely Drives Valuable Consumer Insights with Meltwater

Geely

Discover and vet the most appropriate influencers for their campaigns

Understand audience demographics to ensure they are aligned with campaign goals

Build comprehensive influencer marketings proposals for their clients

Contact us to learn more

Founded in 1908, James Madison University is a public research university in Harrisonburg, Virginia. It is one of the higher education institution in America, with 115 degree programs on the bachelor's, master's, educational specialist, and doctoral levels.

Discover how over 100 Students at James Madison University learn data-driven influencer marketing with Meltwater Influencer Markeing.

James Madison University

100+ Students at James Madison University Learn Data-Driven Influencer Marketing with Meltwater

“If you want to elevate the conversation, you need to understand the conversation. Through Meltwater, we are able to not only identify but also understand those conversations.”

MW_Customer-Story-Brochure-Materialise.pdf

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Materialise, one of the oldest and largest 3D printing companies in the world, requires PR solutions that can amplify, and keep pace with, its sector-leading advancements. As the company develops additive manufacturing technology into one that enables a better and healthier world, it uses the Meltwater Suite to cement its position as a thought leader within the industry and beyond. With data-rich platforms featuring AI-powered solutions, Materialise can remain a prominent driver of global excitement around 3D printing technology.

Read this Meltwater customer story to learn how Meltwater helps Materialise be a thought leader in sustainable 3D printing.

Materialise - Meltwater Customer Story

How Materialise Uses Meltwater to Grow Its Share of Voice Around the World

Materialise

Discover influencers who are passionate about its mission

Centralize and streamline influencer management processes

Generate Advertising Value Equivalency (AVE) 19x the budget

“I advocated to add influencer marketing to our Meltwater contract for three reasons. First, the quality of its data and analytics helped me finally solve how to make data-driven decisions about potential participants. Plus, I was excited about the ability to run all of our communications work from one central platform. Last, but certainly not least, Meltwater provided excellent and extraordinary customer service.”

Cancer Support Community Customer CaseStudy (1).pdf

Cancer Support Community (CSC) is dedicated to providing support, fostering compassionate communities, and breaking down barriers to care- - with all services offered at no cost to patients, survivors, caregivers, and their loved ones. Like many nonprofits, CSC needs to maximize the impact of every marketing dollar so the organization, and the community it serves, can thrive. Influencer marketing emerged as an authentic and efficient way for CSC to reach its target audiences beyond its existing social media followers and paid social media advertising. They chose Meltwater’s influencer marketing solution to build and sustain a program that could bring its services to even more people who need them.

See how the CSC used Meltwater's influencer marketing solution to boost returns on their advertising spend.

Customer Stories