Social Media Management

Managing your brand’s social channels is a serious job, so you need a social media management tool that makes it easy

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See where you rank

Media exposure, reach, and tonality factor into your mSCORE, tangible evidence of your media progress.

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Compare share of voice

See how you stack up against your competition, with share of voice measured by volume and reach.

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Share the high-impact stories

We give you the articles with links and tell you whether they’re trending negative or positive.

Publish Top Content

Draft and schedule to all social channels in one centralized calendar. Tag content by topic or campaign-type to understand what performs best. Share or suggest top content to consolidate resources and ensure a consistent brand voice.

Streamline Customer Engagement

Engage with customers across owned and earned channels to improve consumer satisfaction, increase retention and drive customer acquisition. Maximize efficiency with canned responses. Feed your CRM system with social conversation cases for a holistic view of customer care.

Measure Performance

Get complete visibility and control over your owned KPIs so you can optimize campaigns and maximize ROI in near real-time. Filters allow you to efficiently select the posts you need to report on. Choose from CSV, dashboards, and reporting templates to deliver your metrics.

Automated Alerts & Reports

Receive alerts when specific comments are posted, or influential fans engage with your brand so you can respond quickly and escalate as needed. Don’t have time to download your reports? Setup automatic reporting so your weekly, monthly, and quarterly reports are delivered directly to your inbox.

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