Media exposure, reach, and tonality factor into your mSCORE, tangible evidence of your media progress.
See how you stack up against your competition, with share of voice measured by volume and reach.
We give you the articles with links and tell you whether they’re trending negative or positive.
Draft and schedule to all social channels in one centralized calendar. Tag content by topic or campaign-type to understand what performs best. Share or suggest top content to consolidate resources and ensure a consistent brand voice.
Engage with customers across owned and earned channels to improve consumer satisfaction, increase retention and drive customer acquisition. Maximize efficiency with canned responses. Feed your CRM system with social conversation cases for a holistic view of customer care.
Get complete visibility and control over your owned KPIs so you can optimize campaigns and maximize ROI in near real-time. Filters allow you to efficiently select the posts you need to report on. Choose from CSV, dashboards, and reporting templates to deliver your metrics.
Receive alerts when specific comments are posted, or influential fans engage with your brand so you can respond quickly and escalate as needed. Don’t have time to download your reports? Setup automatic reporting so your weekly, monthly, and quarterly reports are delivered directly to your inbox.