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Unleashing Social Intelligence as an In-House Capability

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In this presentation recorded at Social Media Week NYC 2021, Tina Tonielli, Americas Lead, Consumer and Business Insights and Analytics for GSK, explains how the global healthcare leader built an in-house social intelligence capability that was quickly able to begin delivering high-value actionable insights to the marketing teams responsible for managing the company's many consumer brands.

Tina shares her advice for rapidly scaling up a social intelligence function in your organization, along with tips on how to find insights that will be really valuable for your marketing campaigns. The session covers areas such as:

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Unleashing Social Intelligence as an In-House Capability

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