Media Monitoring Software
All your coverage, one platform.
Juggling separate tools for news, social, print, and broadcast means more time collecting coverage than acting on it. Meltwater's media monitoring software brings it all into one place, with AI that surfaces the mentions that actually need your attention.
Trusted by communications teams worldwide
Why teams choose Meltwater's Media Monitoring Software
PR, marketing, and insights teams choose Meltwater for the same reason: comprehensive coverage paired with insights you can act on, not just numbers to report.
- Real-time monitoring across traditional, digital, social, and broadcast sources worldwide.
- AI-powered analysis that surfaces what matters most.
- Customizable alerts and dashboards tailored to your goals.
- Integrated reporting to demonstrate PR impact
- Integrated reporting that proves impact, whether you're presenting PR measurement results, campaign performance, or brand health.
How our media monitoring software works
New to media monitoring? Here's how Meltwater turns millions of sources into insight you can act on.
Steps
Outcome
Steps
Collect.
Outcome
Pull in mentions from millions of sources worldwide as they happen.
Steps
Analyze.
Outcome
Let AI surface sentiment, trends, key themes, and anomalies automatically.
Steps
Surface insights.
Outcome
Get share of voice, reach, sentiment, and top influencers through dashboards, alerts, and AI-generated summaries.
Steps
Enable action.
Outcome
Respond quickly to protect your brand reputation, refine your messaging, and prove impact.
What Meltwater monitors
News and online.
See how your brand shows up across 200M+ online publications, from breaking news to blogs, forums, and review sites.
Social media.
Catch the conversations as they happen across X, Facebook, Instagram, Reddit, YouTube, and key regional platforms like WeChat, Weibo, and LINE.
Broadcast.
Know the moment your brand comes up on air, across all 210 US media markets and thousands of TV and radio stations worldwide.
Print.
Track coverage across 400,000+ newspapers, magazines, and trade publications that still carry weight with executives and investors.
Podcasts.
Monitor 20,000+ podcasts, so the fastest-growing corner of earned media doesn't slip past you.
AI and LLM search.
Find out how ChatGPT, Gemini, Claude, Perplexity, and other AI assistants describe your brand.
Scaling media monitoring with automation and AI
A 24-hour news cycle doesn't leave room for manual tracking. Meltwater automates the process from discovery to reporting as part of a broader media intelligence platform. Mira, Meltwater's AI assistant, answers in plain language and summarizes what changed and why, so you spend less time in spreadsheets and more time on strategy.
“Meltwater is a full package. Being able to have the platform and the professional services organization that you can trust is why I enjoy working with them so much.”
Evan Escobedo
Social Listening, Analytics & Insight Global Lead at Western Union
Everything you need to track, in one place
One dashboard, every metric that matters.
Volume of mentions. Track your news coverage over any time period across every channel.
Share of voice per platform. See where your brand is mentioned most, and where to invest more time and energy.
Potential reach. Measure the total impressions your media coverage generated over a given period.
Sentiment analysis. Understand how your brand is perceived in the conversations happening about it.
Trends analysis. Spot the topics coming up most often alongside your brand.
Top publications. See which outlets are covering your brand the most.
Top locations. Find out where your brand mentions are coming from.
Top influencers and journalists. Identify who's talking about your brand, products, or key stakeholders.
The complete earned media monitoring solution
News breaks in seconds, and narratives shift just as fast. Get one real-time view of your earned media performance: coverage across every channel, sentiment and reach, and how you stack up against competitors, whether you're launching a campaign or managing a crisis.
Why Meltwater vs. other media monitoring software
Broader coverage, deeper AI, and a platform you can actually get running fast.
Basic monitoring tools stop at counting mentions. Meltwater goes further, pairing monitoring with a full social listening strategy.
- Cover every channel your audience uses, not just the ones a narrower tool happens to support.
- Understand how your brand is perceived, not just how often it's mentioned.
- Connect coverage to the business outcomes your stakeholders already track.
- Get set up and reporting fast, without a lengthy implementation.
- Benchmark performance across campaigns, competitors, regions, and time periods, not just a single snapshot.
See Meltwater's media monitoring tool in action
Request a demo and get a walkthrough built around your brand, your competitors, and your channels.
FAQs about media monitoring software
Meltwater doesn't use one-size-fits-all pricing. Your quote depends on the modules you need, your coverage requirements, and the scale of your program. See Meltwater's pricing page for what shapes the cost.
Free tools like Google Alerts catch a slice of web mentions, but they miss social media, broadcast, print, and podcasts entirely, and they don't score sentiment or reach. Meltwater covers all of it in one place, with AI that tells you not just that you were mentioned, but what it means.
Most teams start seeing mentions come in as soon as their queries are configured, with your Meltwater team on hand to help you fine-tune from there.
Yes. Meltwater offers global coverage across national, regional, and local media in multiple markets, with multilingual monitoring and analysis so you can track and understand coverage in the languages your audience actually uses.
Yes. Meltwater's GenAI Lens tracks how your brand, products, and competitors are discussed across leading AI assistants and LLMs, including ChatGPT, Gemini, Claude, and Perplexity, and shows which sources those answers cite.
