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Media Monitoring Software

Catch every story with real-time media monitoring

Track each mention across online news, print, TV and radio, podcasts, social media, and AI search in one place. Get real-time alerts when coverage spikes, see what it means, and act before the story moves on.

Meltwaters Media Monitoring Platform Dashboard

Trusted by communications teams worldwide

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Track, analyze, and report on coverage with media monitoring software

Replace manual searches and spreadsheet reports with alerts and dashboards that update on their own.

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Get an alert when coverage spikes or sentiment shifts, by email, in Slack, or in Teams.

1.3B+

documents ingested every day

200M+

online publications, from breaking news to blogs, forums, and review sites

400,000+

newspapers, magazines, and trade publications

20,000+

podcasts

240+

languages

What you can monitor with Meltwater

One search covers every channel where your brand shows up.

Track news and online media

Follow your brand from breaking news to blogs, forums, review sites, and premium paywalled outlets.

Know when you’re mentioned on air

Catch TV and radio mentions across all 210 US media markets, shortly after they air.

Stay on top of print

Keep tabs on the newspapers, magazines, and trade titles executives still read.

Hear what podcasts say about you

Jump straight to the audio and transcript of every podcast mention.

Catch social conversations as they happen

Monitor every major network plus regional platforms like WeChat and Weibo, and search what’s said in TikTok and Instagram videos, not just what’s written.

See what AI says about your brand

See how ChatGPT, Gemini, and other AI platforms describe your brand and which sources they cite with GenAI Lens.

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Automate media monitoring with AI

Stop tracking coverage by hand. Meltwater automates the work from discovery to reporting. Ask Mira, Meltwater's AI teammate, what changed and why.

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“Meltwater is a full package. Being able to have the platform and the professional services organization that you can trust is why I enjoy working with them so much.”

Evan Escobedo

Social Listening, Analytics & Insight Global Lead at Western Union

Take the self-guided product tour

Hear it from teams using Meltwater

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“Meltwater’s database allows us to download all national and international mentions. We can capture and review everything.”
Barbrha IbañezMedia Relations Director, Aeromexico
“Our workday begins with Meltwater’s media monitoring reports.”
Guido MatijasCorporate Communications Analyst
“We believe Meltwater has the strongest product roadmap compared to other solutions, particularly in its understanding of AI evolution.”
Narek GaritGlobal Measurement & Analysis Lead

What is media monitoring?

Media monitoring is tracking and analyzing mentions of your brand, competitors, and industry across news, print, broadcast, podcasts, social media, and AI search. Use it to protect your reputation, prove PR impact, and keep an eye on competitors.

Measure the impact of every mention

One dashboard, every metric that matters.

Volume of mentions. Track your news coverage over any time period across every channel.

Share of voice per platform. See where your brand is mentioned most, and where to invest more time and energy.

Potential reach. Measure the total impressions your media coverage generated over a given period.

Sentiment analysis. Understand how your brand is perceived in the conversations happening about it.

Trends analysis. Spot the topics coming up most often alongside your brand.

Top publications. See which outlets are covering your brand the most.

Top locations. Find out where your brand mentions are coming from.

Top influencers and journalists. Identify who's talking about your brand, products, or key stakeholders.

Spot your logo in images. See where your brand appears in photos and video, even when nobody names it.

The complete earned media monitoring solution

News breaks in seconds, and narratives shift just as fast. Get one real-time view of your earned media: coverage across every channel, sentiment and reach, and where you stand against competitors. Launch a campaign or manage a crisis from the same screen.

Why Meltwater vs. other media monitoring software

Get broader coverage, deeper AI, and a platform you can run fast. Basic tools stop at counting mentions. Meltwater tells you what they mean.

  • Cover every channel your audience uses, including premium and paywalled news that basic tools often can’t reach.
  • Know how your brand is perceived, not just how often it’s mentioned.
  • Connect coverage to the business outcomes your stakeholders already track.
  • Get set up and reporting fast, without a lengthy implementation.
  • Benchmark across campaigns, competitors, regions, and time periods, not a single snapshot.

See Meltwater’s media monitoring software in action

Book a demo and get a walkthrough built around your brand, your competitors, and your channels.

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FAQs about media monitoring

Online news and blogs (200M+ publications), print (400,000+ newspapers, magazines, and trade titles), TV and radio in all 210 US media markets, 20,000+ podcasts, social media, review sites, and AI platforms like ChatGPT and Gemini. All of it lands in one dashboard, in 240+ languages.

Yes. Meltwater covers all 210 US media markets and thousands of TV and radio stations worldwide, processing about 55,000 hours of broadcast a day.

Yes. Licensing agreements bring in premium and paywalled publications such as Dow Jones, Bloomberg, The Washington Post, The New York Times, Barron’s, and the Associated Press. Standard monitoring tools often can’t access this content.

Smart alerts typically arrive within 2 to 5 minutes of activity, 24/7, including nights, weekends, and holidays. Spike detection flags unusual jumps in volume or sentiment against your historical baseline, so you see an issue building before it peaks.

Media monitoring tracks mentions across every earned channel: news, print, broadcast, podcasts, and social. Social listening focuses on social conversations and analyzes them for audience sentiment and trends. Most teams need both, and Meltwater covers both in one platform.

Meltwater doesn't use one-size-fits-all pricing. Your quote depends on the modules you need, your coverage requirements, and the scale of your program. See Meltwater's pricing page for what shapes the cost.

Free tools like Google Alerts catch a slice of web mentions, but they miss social media, broadcast, print, and podcasts entirely, and they don't score sentiment or reach. Meltwater covers all of it in one place, with AI that tells you not just that you were mentioned, but what it means.

Setup time depends on the scope of your program: your keyword strategy, the languages and markets you’re tracking, and which modules you need. Most teams start seeing mentions come in as soon as their queries are configured, with your Meltwater team on hand to help you fine-tune from there.

Yes. Track national, regional, and local media across markets in 240+ languages, and analyze coverage in the languages your audience actually uses.

Yes. GenAI Lens shows what AI answers say about your brand, which sources and authors those answers cite, and which competitors appear alongside you. It covers ChatGPT, Gemini, Claude, Perplexity, Google AI Overviews, Google AI Mode, DeepSeek, Llama, and Grok.

Yes. Get alerts in Slack and Microsoft Teams, connect Meltwater data to Power BI, Domo, or Looker through the API, and sync with Salesforce. Use the Meltwater API for custom data pipelines, or connect Claude and ChatGPT through the Meltwater MCP.