We collect information about you directly from you, automatically through your use of the Site or our services, and through third parties.
We collect information from you when you request information from us or otherwise interact with our Site and our services. The type of information that we collect from you depends on your particular interaction with our Site and may include, without limitation, your name, address, and email address, and any other information that you choose to provide to us.
We may collect, process and use the following information about you:
Currently our Site does not recognize browser requests not to be tracked. You may adjust your browser settings so as not to accept cookies. Please see our Cookie Statement for additional information.
We also may collect data from third party sources (such as contact information) as well as on behalf of our customers and at their direction. If we do so, we collect this information from publicly available third party sources.
Information about our customers is an integral part of our business. We use your information, including your personal information, for the following purposes:
We do not share your information with non-affiliated third parties for their own marketing purposes. We do share your information as follows:
We also may share your information in the following circumstances:
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third- party ad networks operated by NAI and DAA members, please visit their respective websites: in the United States: www.networkadvertising.org/optout_nonppii.asp (NAI) and www.aboutads.info/choices (DAA), and in Europe: http://youronlinechoices.eu/.
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail or by contacting us at email@example.com. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any services you have requested or received from us.
You should be aware that the transmission of information via the Internet is not completely secure. We cannot guarantee the security of the data transmitted to our Site—transmission is at your own risk. Once we have received your information, we have implemented security procedures and features to try to prevent unauthorized access. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check their policies before you submit any personal data.
Please contact Meltwater if you would like your personal information removed from our database. Please note that we will retain some of the information you may have requested us to remove for specific reasons, such as to resolve disputes, troubleshoot problems, and as required by law.
Furthermore, some information is never completely removed from our databases because of technical constraints and the fact that we regularly back up our systems. Therefore, not all of your personal information will ever be completely removed from our databases.
If you are a customer, in accordance with applicable law, you may modify personal information that you have submitted to us by logging into your account and updating your profile information.
Meltwater US Holdings Inc. complies with the U.S.-EU Safe Harbor Framework and the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information obtained from European Union member countries and Switzerland and has self-certified its adherence to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement with the United States Department of Commerce. To learn more about the safe harbor program, and to view Meltwater US Holdings Inc.’s certification, please visit www.export.gov/safeharbor. If you believe that Meltwater US Holdings Inc. is misusing your information or violating the Safe Harbor principles, please contact firstname.lastname@example.org.
If you have any questions about this policy or the use of your personal information, please contact us at email@example.com.
This Statement covers the collection and use of personal information by Meltwater when a visitor browses meltwater.com (“Site”). This includes all related pages, any subscription- based features or services offered by Meltwater via the Site as well as the use of any of the Site’s related features and services. It does not apply to other online or offline Meltwater sites, products, services, nor does it apply to any third-party site that may be linked in our Site.
Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website. Cookies are sent back to the website at each subsequent visit or to any another website that recognizes them. Cookies are useful because they allow a website to recognize a user’s device.
Cookies perform lots of different jobs such as: allow you to navigate between pages efficiently, remember your preferences and generally improve your experience. Due to their core role of enhancing or enabling usability or site processes, disabling cookies may prevent you from using certain parts of this Site. The categories of cookies used on this Site are listed below.
Our primary goal in collecting personal information is to deliver a smooth, efficient and personalized experience when on our website. This allows us to provide you with the information, services and features that are most likely to meet your needs.
We automatically track certain information about you, based upon your behavior on our Site. We use this information to conduct internal research on our user demographics, interests and behaviors, and to offer more personalized content.
The information we collect from you and about you is used as follows:
Type: Session cookies
Purpose: We use a session cookie to recognize you from page to page within the website, to remember you when you are logged-in or to enable services and features, such as accessing secure areas of the website.This cookie lasts for the duration of your visit. It is destroyed when you close the browser or navigate away from the Meltwater website.By using our Site, you agree that we can place these types of cookies on your device.When these cookies are disabled, various functions of the site will be broken or unavailable.For more information on session cookies and what they are used for, click here.
Names: Google Analytics
Name: Persistent Cookies
Purpose: We use persistent cookies to enable our Site to recognize you on subsequent visits, thus speeding up or enhancing your experience, as well as remember your settings and preferences, such as your user name, language, region and other customization options.They may also be used to provide services such as watching a video or commenting on a blog. Such cookies do not track your browsing activity on other websites.By using our Site, you agree that we can place these types of cookies on your device.When these cookies are disabled, various functions of the Site will be broken or unavailable.
Type: Targeting Cookies
Names: Marketo Cookies
Flash cookies/Local shared objects. Adobe Flash Player is used to deliver a rich media experience. Where we use Macromedia Flash on our Site, a small Flash Cookie may be used. The purpose of using these cookies is to store your flash player preferences and enhance your browsing experience. Flash Cookies are stored on your computer like standard cookies, except that they are stored in a different location. For this reason, it is not always possible to block or manage Flash Cookies directly from your browser.
To manage or delete Flash Cookies, please visit Adobe’s website for full information. Please note that some of the interactive tools will cease to work properly when Flash Cookies are disabled.
Social buttons. On many of the pages of our Site you will see “social buttons”. These enable users to share or bookmark web pages or access Meltwater content on these social media. These buttons include: Twitter, Google+, Facebook “Like”, LinkedIn “Share”, ShareThis and YouTube. You may also find other regional or language-specific social media buttons. By clicking on any of these buttons, the sites will register your action and may use that information.
To implement these buttons and connect them to the relevant social networks and external sites, scripts from domains outside of Meltwater must be used. You should be aware that when you are logged-in to the services of these sites (e.g., Google and Facebook), they are likely to be collecting information about your browsing habits, including when on the Meltwater Site, even if you do not click on a social button. Read the respective policies of each of these sites to see how they use your information and how to opt-out or delete such information.
The information we collect about you.
We may collect, process and use the following information about you:
Information generated and collected automatically.
We use web analytics tools to automatically store Site usage information, such as the origin, numbers and frequency of visitors to our Site and how they use its contents and components. This data is only used in the analytics tool aggregate and helps us figure out how to provide an optimal experience to as many users as possible.
When a user provides us with information that identifies him, such as when you fill a form on the site, we may store it in our marketing databases to personalize your relationship with Meltwater. We do this to recognize you and to gather data when you visit our Site; we may also do this with cookies (learn more in the section on cookies).
Some options are available to help you anonymously visit websites, including the possibility to set your web browser to block all cookies or to initiate an anonymous browsing session.
The “help” portion of the toolbar in most browsers will provide information on how to prevent your browser from accepting new cookies, how to tell the browser to inform you when you receive a new cookie or how to disable cookies altogether.
If you decide to visit the Meltwater Site, your visit and any possible dispute over privacy is subject to this Cookie Statement.
We welcome all comments regarding this Statement. If you have questions related to our Cookie and Cookie Statement, or believe that we have not adhered to it, please contact us by sending an e-mail to firstname.lastname@example.org.