Social Media Monitoring

Understand the full social footprint of your brand with an insights-driven social media monitoring platform.

Social Listening

Expand your social listening capabilities with social monitoring and gain a full understanding of the latest trends influencing your social audience.

Advanced Social Analytics

Clickable visualizations allow for real-time insights into trending themes and data. Drill into popular keywords, sentiment, and spikes in conversations to understand how an audience feels about your brand and competitors. Create and customize dashboards with a click of a button to seamlessly share data across your organization.

Automated Social Reports

Analyze social media reports on a weekly, monthly or quarterly basis across global social networks. All reports highlight relevant KPI's, such as audience growth, engagement rate, interaction ratios and more — delivered straight to your inbox.

  • Social Performance Report
  • Social Insight Reports
  • Audience Insight Reports
  • Digital marketing Insight Reports
Laptop and Smartphone with Meltwater Explore for social listening, media monitoring and media analysis

Social Media Engagement

Manage your incoming messages, schedule and publish content, and measure your social channel performance all in one place.

Laptop showing Meltwater Influencer Identification interface.

Social Influencer Management

Discover and vet the right social influencers for your brand. Manage influencer relationships from contracting to content curation, and measure the ROI of your campaigns.

We saw great value in this social data and introduced the concept of social issue monitoring to other groups within OSU. The organization has now expanded social research to other departments and topics. The great thing about the social web is that we’re not restrained to a set list of topics, so we can conduct research freely as new events arise.

Ohio State University, Dr. Annie Specht, Assistant Professor

See Meltwater's Media Monitoring in action