Sub-processors for Meltwater Services

Service Providers

Sub-processor|Purpose|Types of Data Stored|Relevant Services|Data Location

Satismeter s.r.o|Customer surveys|Name; e-mail|All services|EU

Launchboard Software Inc.|Customer surveys|Name; e-mail|All services|EU

Intercom R&D Unlimited Company|User engagement and outreach|Name; e-mail|All services|USA (SCC)

Auth0, Inc.|Login authentication for passwordless login|E-mail or username used for login|All services|USA (SCC)

84codes AB (CloudAMQP)|Background processing|Name; e-mail|All services|EU, USA (SCC)

MongoDB Inc.|User Engagement|E-mail|All services|Ireland

Heap, Inc.|User Engagement|Name; e-mail|All servicesUSA (SCC)

Segment i.o, Inc.|User Engagement|Name; e-mail|All services|USA (SCC)

RFPIO|User Engagement|Name; e-mail|All services|EU, USA (SCC)

Twilio Inc.|Email engagement|Name; email; IP-address|Influencer Contact Manager, Newsletter|USA (SCC)

Thinkific Labs Inc.|Training and accreditation platform|Name; e-mail address, IP-address|All services|Canada, USA (SCC)

EdInvent Inc. (Accredible)|Training and accreditation platform|Name; e-mail address, IP-address|All services|UK and USA (SCC)

Business Systems Providers

Sub-processor|Purpose|Types of Data Stored|Relevant Services|Data Location

Google LLC|G-Suite|E-mail content|All services|EU, USA (SCC)

Microsoft Corp|Office365|E-mail content|All services|EU

Atlassian|Internal ticketing system|Data required to solve the reported issue such as name of the user or contact person|All services|Ireland and Germany

Oracle America Inc.|Netsuite- Billing software|Name; e-mail address|All services|USA (BCR)

Data Storage Providers

Sub-processor|Purpose|Types of Data Stored|Relevant Services|Data Location

Amazon Web Services, Inc., Amazon Web Services EMEA SARL|Cloud storage|Meltwater service data|All services|Ireland and Germany

Basefarm AS|Data center|Meltwater service data|All services|Norway

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