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Lance Concannon

Senior Content Marketing Manager

A headshot of Lance Concannon

With a previous career in agency-side digital PR, and tech journalism before that, Lance has now worked on Meltwater's marketing team for over a decade.

PR & Communications

Does Working From Home Work for PR and Marketing Agencies?

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Marketing

Navigating the Hype: Agencies in the Age of Tech Whiplash

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AI & Data Analytics

Modernizing Sponsorship ROI Measurement with AI

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Illustration of a yawning smiley showcasing influencer fatigue

Influencer Marketing

Influencer Fatigue: Are We Done with Influencers?

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Illustration for developing a customer experience strategy

Customer Journey

How To Develop A Customer Experience Strategy

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Illustration for retail customer experience

Customer Journey

The Retail Customer Experience Guide

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illustration of a scale to showcase how to do campaign measurement

Marketing

The Ultimate Guide to Campaign Measurement: Measure Campaign Success

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illustration of Customer Experience Statistics

Customer Journey

Customer Experience Statistics You Should Know About

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stars for illustrating customer experience examples

Customer Journey

The 11 Best Customer Experience Examples

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illustration of fashion items to showcase consumer insights for fashion

Customer Journey

Consumer Insights for Fashion: How Top Brands Keep up With Consumer Trends

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3D Illustration of customer feedback for our blog about customer experience

Customer Journey

What is Customer Experience? Definition, Challenges, Importance

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illustration of stars for showing how to improve the B2B customer experience

Customer Journey

How to Improve B2B Customer Experience [5 Steps]

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illustration of a measuring device showcasing how to measure social media campaign success

Social Media Marketing

How To Measure Social Media Campaign Success - 5 Steps

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illustration to showcase the omnichannel customer experience

Customer Journey

What Is an Omnichannel Customer Experience? Meaning, Benefits, Examples

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Illustration of customer experience analysis

Customer Journey

5 Best Practices for Customer Experience Analysis

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Illustration for creating a customer experience design

Customer Journey

What Is Customer Experience (CX) Design?

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3D Illustration of a phone with influencer icons

Influencer Marketing

How Influencers Are Changing The Affiliate Marketing Game

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Illustration for our blog about Bilibili

Social Listening

What is Bilibili and Why Should You Care?

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Illustration of a radar to show how to measure digital marketing campaign success

Marketing

How To Measure the Effectiveness of a Digital Marketing Campaign

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Smileys for measuring customer experience

Customer Journey

How To Measure Customer Experience — Metrics, KPIs, Analytics

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Illustration of an email to show how to measure email campaign performance with email kpis

Marketing

How to Measure Email Campaign Performance [9+ Email Marketing KPIs]

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illustration of a measuring tool for measuring ad campaign effectiveness

Marketing

Measuring Ad Campaign Effectiveness with Competitive Benchmarking Tools

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Coca Cola logo 3D illustration

Customer Journey

How Coca-Cola Collects Consumer Insights

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Illustration of social media icons coming out of a smartphone

Influencer Marketing

Influencer Marketing for Gen Z: 4 Keys to Success

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