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We have clients all over the world and here are some of their stories.

Read customer stories of Meltwater clients who are using our media intelligence products to drive their growth and build their brands.

Customer Success Stories & Case Studies | Meltwater

Monitor coverage in real time, uncover emerging trends, and prove the impact of your communications.

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Real impact, proven in practice

See how one platform can power every decision across PR, communications, and marketing.

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Efficient and Timely Day-to-Day News and Social Media Monitoring

Challenge

"Meltwater has exceeded our expectations - we began using the platform to be able to efficiently monitor our news and mentions, but it became even more valuable to us. It makes monitoring news more efficient, keeping track of changing and dynamic news about crises around the world has become easier and it has allowed us to successfully and closely follow important issues. The team has been really helpful with any kind of assistance we may need - often working on short and urgent timelines for us when the organisation needed more focused monitoring."

Solution

MW_Case Medicines Sans Frontier_IN.pdf

Summary

MSF (Médecins Sans Frontières translating to "Doctors Without Borders" in French) is an international humanitarian medical non-profit organization best known for its projects in conflict zones and in countries affected by endemic diseases. Founded in Paris in 1971, MSF has impacted and saved thousands of lives in their work to create medicines and vaccines for diseases such as HIV/ AIDS, malaria and tuberculosis, often in poverty-stricken and unforgiving environments.

Read this case study and learn how Meltwater supports Medicines Sans Frontier with measuring the impact of their media outreach.

Meltwater Customer Stories: Medicines Sans Frontier

Medicines Sans Frontier

“We changed the content of what we post based on enquiries we receive. We monitor what the target groups want to see/read from us, then we adapt our contact strategy accordingly. This means that we reach the target groups more accurately. With the Meltwater tool, it is much easier for us to monitor what is said about the federation, especially what is said about potential competitors, topics and trends.”

Meltwater helps Norway's Football Federation with monitoring editorial and social media. NFF is currently the largest separate sports association in Norway with 30,000 football teams and 38,000 registered football players.

Read this case study to learn how the Meltwater Media Intelligence Tool supports Norway's Football Federation (NFF) with community management.

Meltwater Customer Stories: Norway's Football Federation (NFF)

Norway's Football Federation (NFF)

"What you put out from a PR point of view needs to be tracked and measured. Before Meltwater, we were using a competitor but found that is was time to move into a more digital operating company. Now, with Meltwater, we are able to get accurate publicity reports, gain valuable trends and competitor insights, and easily access customised PR reports as and when needed."

MW Case Study_Peermond_ZA.pdf

Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company operating 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, exciting casino action or soothing spa treatments— offered in unique safe and secure, themed settings.

Read this case study to learn how the Meltwater Media Intelligence Suite supports Peermont with gaining valuable competitor insights and more.

Meltwater Customer Stories: Peermont

Peermont

"Meltwater helps us with media monitoring and their influencer tool gives us the possibility to take a far more data-driven approach to PR, which is a determining factor for an international company such as Saxo Bank."

A Global Solution

Saxo Bank is a leading fintech and regtech specialist who provides traders, investors and partners with access to FX, CFDs, stocks, options, and more from a single account.

Read this case study to learn how the Meltwater Media Intelligence software supports Saxo Bank with data-driven decision-making.

Meltwater customer stories: Saxo Bank

Saxo Bank

Understand public perception at all times by tracking brand mentions across traditional and social channels

Track campaign progress as well as key industry topics and report on them via shareable dashboards

Counter any potentially damaging narratives before they spin out of control

"There are important stories you become aware of that interest you. Having a platform that allows you to follow every development is vital."

"Meltwater is fundamental to our success. It plays a key role in helping us respond to inaccurate or incomplete information before it acquires traction with the public."

Meet Santander Rio-2.pdf

Serving 3.5 million customers and more than a quarter million businesses, Santander Río is Argentina's largest private bank, with headquarters in Buenos Aires. They began using Meltwater's media intelligence platform
to better understand the communities they serve —  and get closer to them.

Read this case study to learn how the Meltwater Media Intelligence software helps Santander Río Bank formulate and execute long-term media strategies.

Santander Rio Bank - Meltwater customer story

In Touch with Their Community

Santander Rio Bank

"Meltwater Engage gives us an overview of all our Facebook pages from the same platform.”

Block Watne builds roughly 1,000 new homes a year. All project development, sales and construction are performed in-house by their employees. With 18 district offices in Norway, they have good insight into various local market conditions.

Read this customer story to find out how Meltwater supports Block Watne with an All-in-one Social Media Management solution and real-time analytics.

Meltwater customer stories: Block Watne

Block Watne

Increase Awareness, Engagement and Support

"Working first with Dominique and now Joelle, we love that the team is always available and so helpful. After committing to weekly meetings and prioritizing making the most of the system, we realized how easy it is to use. Today, it has far exceeded my expectations. We now have a way to get out there so that the public can see and support the initiatives. The result is more campaigns being funded and an overall greater positive impact on the communities of South Africa! I would recommend Meltwater in a heart-beat.!

MW Case Study_Backabuddy_ZA.pdf

Backabuddy was founded in 2007 by Allan John Elrick Beuthin, who after years of working for a stockbroker and banker, dedicated the rest of his life to assisting charities and individual causes that are close to people's hearts. Bringing his experience and business skills, Beuthin led Backabuddy to reach the R21million raised mark, shortly before his sudden passing in 2015. Soon after, BackaBuddy was bought by Patrick Schofield, co-founder of Thundafund, South Africa's leading online crowdfunding platform. Schofield saw the potential in acquiring BackaBuddy and growing it into a platform that can continue to encourage individual philanthropy and peer to peer giving.

Read this customer story to discover how Meltwater supports Backabuddy with increasing brand awarenesss and engagement, and building relationships.

Meltwater Customer Stories: Backabuddy

Backabuddy

Listening to be informed of all relevant news

A user-friendly solution for streamlining PR processes

"The influence ranking system is the best we've seen in the industry. It truly excels when it comes to drilling down into the content for context; for example, seeing past conversations. Through looking at past conversational history, we can see if an influencer has changed their opinion of us, is consistent in their comments and the timeframe between engagements. This makes my job a whole lot easier when it comes to making sense of current and past relationships from an influencer collaboration perspective."

MW Case Study Dance4Life_NL_ENG.pdf

Dance4Life works together with young people in the Netherlands and all over the world to combat the biggest health risk that young people are exposed to - unprotected sex. They do so through their international teaching program which is aimed at self-confidence, learning skills and, ultimately, making the right choices. Dance4Life empowers young people, providing them with the knowledge, skills and confidence they need to protect their health and promote safe sexual choices.

Read this customer story to find out how Meltwater supports Dance4Life with global reach for global issues, and being informed of all relevant news.

Meltwater Customer Stories: Dance4Life

Dance4Life

Media Monitoring & PR Management

“Meltwater helps us find relevant market information, which in turn,  informs our strategic decision making. Taking a data-driven approach has a positive impact on our work and performance. Meltwater tools are simple and easy to use. As a partner, Meltwater always follows up with our use of the tools and provides us with good and useful tips for how we can take advantage of the products even more.”

Blueye Robotics is a technology company established by four entrepreneurs in 2015. The idea and the vision behind the company is based on a desire to make the sea available to more people.

Read this customer story to find out how Meltwater supports Blueye Robotics with PR outreach, media monitoring, and identifying relevant influencers.

Meltwater Customer Stories: Blueye Robotics

Blueye Robotics

Situation: In November 2020, Chobani Australia was preparing to launch its biggest influencer campaign to date with the goal of engaging 500 unpaid social media influencers for their Chobani
Activewear Campaign.

Solution: By leveraging access to the unique analytics built into Meltwater Klear, Chobani was able to identify, engage and monitor authentic brand partners for their influencer campaign.

Impact: By housing all campaign materials in one platform, Chobani experienced improved
efficiency, alongside consistent and quality messaging in influencer content.

While reach and engagement metrics were important measures for this campaign, it was vital to ensure we achieved consistent messaging across our influencer network, which Meltwater enabled us to do at scale.

Chobani-Customer-Story.pdf

Impact

Chobani was founded on the belief that people have great taste; they just need great
options. It is this belief that brought Chobani to Australia in 2011 - home to a nation of
people passionate about food and some of the best milk in the world.

Discover how Meltwater Klear enables Chobani Australia to optimise their influencer marketing strategy.

Chobani - Meltwater Customer Story

Scaling Influencer Marketing to Its Full Potential

Chobani

Create quality content for the tech ecosystem

Identify and engage qualified journalists

"My favourite feature is the morning report. In one glance I can see all our mentions in the media and can use different Meltwater dashboards to analyse the quality, potential reach and value of our media coverage."

MW Case Study Beco Capital.pdf

BECO Capital is the leading Venture Capital in MENA. BECO Capital aims to support the technology revolution in MENA through investing in smart, early stage internet and mobile companies in the region, founded by amazing entrepreneurs that are creating solutions that solve large regional problems.

Read this customer story to find out how Meltwater supports Beco Capital with creating quality content for the tech ecosystem & tracking media coverage.

Meltwater Customer Stories: Beco Capital

Beco Capital

"Being able to keep up with the latest public documents from state-, regional- and municipal agencies in Denmark, who are among our primary stakeholders as a publicly-owned business development organisation, provides us a good foundation to perform our most important task - namely to promote business development for the benefit of the entire society."

All-in-one Platform

Copenhagen Business Hub is a public organisation owned by the 29 municipalities in the Capital Region of Denmark. The organisation takes part in promoting and supporting Danish businesses through impartial, specialised guidance tailored to specific needs and challenges. To do this effectively, Copenhagen Business Hub needs to have a constant eye on what is going on in the market.

Read this customer story to find out how Meltwater supports the Copenhagen Business Hub with keeping up with industry developments.