Social Media Monitoring

Understand the full social footprint of your brand with an insights-driven social media monitoring platform.

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See where you rank

Media exposure, reach, and tonality factor into your mSCORE, tangible evidence of your media progress.

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Compare share of voice

See how you stack up against your competition, with share of voice measured by volume and reach.

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Share the high-impact stories

We give you the articles with links and tell you whether they’re trending negative or positive.

Social Listening

With the Meltwater Premium Social Package, expand your social listening capabilities with social monitoring and gain a full understanding of the latest trends influencing your social audience.

  • Unlimited ad-hoc searches across Twitter, Instagram, Facebook, YouTube, Tumblr, blogs, forums (including Reddit), news, product reviews and comments powered by Wordpress, Disqus and IntenseDebate.
  • Segment audiences to better understand what they care about and harness the voice of the customer to inform product development, media buying teams, and crisis communication.
  • With Meltwater’s advanced social analytics, gain full visibility across all channels, providing you a consolidated overview of your organization, understand the social amplification of your earned media and drill down into key metrics to find what resonates with your audience.

Social Influencers

An end-to-end influencer marketing platform to support and optimize your social influencer strategy.

  • Find influencers across Instagram, Twitter, Facebook, Youtube, Pinterest and blogs.
  • Manage and scale your influencer programs with a user-friendly CRM system.
  • Automatically track, measure, report and quantify your campaign performance.

Advanced Social Analytics

Easily identify, analyze and act upon your key content, while maintaining full visibility on wider topics of interest, whether it be competitors, influencers or industry topics and trends.

  • Get Gain full visibility across all channels, providing you a consolidated overview of your organization.
  • Understand the social amplification of your earned media.
  • Drill down into key metrics to find what resonates with your audience.

Automated Social Reports

Analyze social media reports on a weekly, monthly or quarterly basis across global social networks. All reports highlight relevant KPI's, such as audience growth, engagement rate, interaction ratios and more — delivered straight to your inbox.

  • Social performance and competitors report
  • Social media insight report
  • Audience insight reports
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