Social Engagement

Measure the success of your social media activities and optimise your strategy today.

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Social Engagement Tools by Meltwater

While the number of companies investing in social media is rapidly rising, many businesses are misusing this channel to purely blast out brand messages. Social media is about being social, which requires a two way open dialogue. There’s nothing wrong with posting brand content on social media, just as long as we do so with community conversation and engagement in mind.


Control social media centrally
Engage on Facebook, Twitter, Instagram, LinkedIn, Google+
Assign projects and messages
Alert function


Schedule posts on all social media channels in one platform
Use the integrated editorial calendar
Target posts by geolocation as well as channel


Monitor brand keywords
Receive engagement reports
Evaluate and analyse KPIs
Understand post performance

Meltwater Social Engagement

With Meltwater Engage, you can easily find conversations and influencers from all social media channels and then reply, comment, or interact with engagement. Publishing features enable you to create high-quality content and publish messages at the time your audience is most engaged.

Social media reporting provides you with analysis that is simple to understand. Easily identify opportunities, optimise your social media strategy and present the results to management in a easily digestible visual report.


More than 24,000 customers worldwide trust Meltwater. With offices in 27 countries, we offer clients an international service based on personal and local expertise. Within South Africa, we are represented with offices based in Cape Town and Johannesburg.

Read our Client Case Sudies