Industry Leading Social Media Monitoring

Track and measure key conversations on Twitter, Facebook, YouTube, Instagram, as well as comments and message boards. Use social media monitoring to uncover important conversations, analyse and extract insights, and efficiently engage with your community.

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Monitor

Never miss a mention with Meltwater's comprehensive social media monitoring solution. Track key social networks including Facebook, Twitter, YouTube, Instagram and more than 30 million blogs—from 205 countries in 87 languages!

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Analyse

Analyse your social media performance using the metrics that matter including exposure, trending themes, potential reach, sentiment, and more! Evaluate campaigns, and keep track of KPIs and benchmark with against your competitors using interactive dashboards.

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Engage

Draw real business ROI from engagement. Find and connect with customers, prospects, advocates and industry influencers. Join the conversation!

The average day sees 1.4 billion people log on to Facebook, 500 million Tweets sent and 95 million photos are shared on Instagram. How can companies possibly make sense of all this information and then go on to use the data to make decisions about their business?

Find relevant conversations with social media monitoring

Social media monitoring tools allow companies to track,  analyse and manage billions of conversations in the blink of an eye.   With social media monitoring, you can easily find only the most relevant conversations to you, jump on opportunities before competitors, connect with influential community members and react to social murmurs before they blow into a full-blown crisis.

Gain a 360 view of your brand online, learn and make better decisions today!

With Meltwater's social listening tool, you can:

  • Manage your online reputation
  • Prevent and manage an online crisis
  • Stay ahead of the curve using competitive intelligence
  • Spot emerging trends
  • Generate warm leads
  • Respond to customer service question in seconds
  • Build better relationships with customers and influencers
  • Report on the ROI of your efforts
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