Track and measure key conversations on Instagram, Twitter, Facebook, YouTube, as well as comments and message boards. Use social media monitoring to uncover important conversations, analyse and extract insights, and efficiently engage with your community.
Never miss a mention with Meltwater's comprehensive social media monitoring solution. Track key social networks including LinkedIn, Facebook, Twitter, YouTube, Instagram and more than 30 million blogs—from 205 countries in 87 languages!
Analyse your social media performance using the metrics that matter including exposure, trending themes, potential reach, sentiment, and more! Evaluate campaigns, and keep track of KPIs and benchmark with against your competitors using interactive dashboards.
Get real-time insight on social share counts for editorial content. Find and connect with customers, prospects, advocates and industry influencers.
“We used media monitoring and social media monitoring to analyse retrospective campaign data and grasp which type of activity generated the most PR coverage. This allows us to focus better and plan campaigns that will the press and our audience want to engage with.”
Head of Media, Fashion Revolution
“Meltwater’s fluid Boolean search enables us to pull data that’s only relevant to us. Our account manager was very patient in ensuring searches and data insights were bespoke.”
Senior Communications Officer, Stonewall
“Meltwater’s social media monitoring tool means there is no need to push messages out and hope they stick. The tool enables me to know whether the conversations we’re creating are successful and why. ”
Head of Global Digital Marketing, SodaStream
Over 95 million photos/videos are shared on Instagram daily. If a picture is worth a thousand words, be sure to ‘listen’ to Instagram as the world’s photos influence conversations.
Monitor forums from around the globe (nearly 2.3 million posts daily) to identify active user communities and quickly engage on topics of common interest.
Gauge customer satisfaction and gain deeper insights into your products — and your competitors — by tapping into over 300,000 product reviews added to Meltwater repositories daily.
Gain context-specific understanding of your brand by instantly sifting through approximately 2.5 million comments that are added each day from key reporting networks.
Find relevant conversations with premium social media monitoring
Social media monitoring tools allow companies to track, analyse and manage billions of conversations in the blink of an eye. With social media monitoring, you can easily find only the most relevant conversations to you, jump on opportunities before competitors, connect with influential community members and react to social murmurs before they blow into a full-blown crisis.
Gain a 360 view of your brand online, learn and make better decisions today!