Industry Leading Premium Social Media Monitoring

Track and measure key conversations on Instagram, Twitter, Facebook, YouTube, as well as comments and message boards. Use social media monitoring to uncover important conversations, analyse and extract insights, and efficiently engage with your community.

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Monitor

Never miss a mention with Meltwater's comprehensive social media monitoring solution. Track key social networks including LinkedIn, Facebook, Twitter, YouTube, Instagram and more than 30 million blogs—from 205 countries in 87 languages!

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Analyse

Analyse your social media performance using the metrics that matter including exposure, trending themes, potential reach, sentiment, and more! Evaluate campaigns, and keep track of KPIs and benchmark with against your competitors using interactive dashboards.

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Social Echo

Get real-time insight on social share counts for editorial content. Find and connect with customers, prospects, advocates and industry influencers.

Instagram
Over 95 million photos/videos are shared on Instagram daily. If a picture is worth a thousand words, be sure to ‘listen’ to Instagram as the world’s photos influence conversations.

 

Forums
Monitor forums from around the globe (nearly 2.3 million posts daily) to identify active user communities and quickly engage on topics of common interest.

Reviews
Gauge customer satisfaction and gain deeper insights into your products — and your competitors — by tapping into over 300,000 product reviews added to Meltwater repositories daily.

Comments
Gain context-specific understanding of your brand by instantly sifting through approximately 2.5 million comments that are added each day from key reporting networks.

Find relevant conversations with premium social media monitoring

Social media monitoring tools allow companies to track,  analyse and manage billions of conversations in the blink of an eye.   With social media monitoring, you can easily find only the most relevant conversations to you, jump on opportunities before competitors, connect with influential community members and react to social murmurs before they blow into a full-blown crisis.

Gain a 360 view of your brand online, learn and make better decisions today!

With Meltwater's premium social listening tool, you can:

  • Manage your online reputation
  • Prevent and manage an online crisis
  • Stay ahead of the curve using competitive intelligence
  • Spot emerging trends
  • Generate warm leads
  • Respond to customer service question in seconds
  • Build better relationships with customers and influencers
  • Report on the ROI of your efforts
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