Use social listening to monitor conversations and engage your community. Get the tools to identify, assess, and steer away from controversy before it turns into chaos.
Monitor events and filter conversations by your priorities, without being overwhelmed by the sheer volume of activity on every channel.
Assess the level of threat to your reputation in real time with the context to respond quickly.
Join conversations to add facts and perspective and get things back on track.
“H&M Mexico’s communications team can now generate crisis reports that include real-time metrics, enabling communicators to make better decisions as a crisis is unfolding.”
Digital Marketing Strategist, H&M Mexico
“Meltwater is really an invaluable tool. Whether it's our coverage stream, the daily email, or the app on our phone, the platform does it all.”
SVP Public Relations, Media, and Professional Athletics, New York Road Runners
“With Meltwater, I no longer have to double-check our results outside of the social listening platform in order to confirm that our clients are covered. I sleep much better.”
Community Manager, Brote
Monitor, research, and listen to over 200 billion conversations across online media, news and social platforms for a 360-degree view of what people are saying.
With active media monitoring, you can prevent a crisis from spreading, amplify the social ambassadors that influence your customer reputation, and stay on top of market trends.
Meltwater gives you the power to quickly identify threats to your reputation and understand the impact of a crisis in real-time.