Meltwater Social Listening

Use Meltwater's Social Listening Tool to understand the full social footprint of your brand.

  • Follow millions of conversations in real-time
  • Measure and analyze your social impact
  • Compare your performance with your most important competitors


See where you rank

Media exposure, reach, and tonality factor into your mSCORE, tangible evidence of your media progress.


Compare share of voice

See how you stack up against your competition, with share of voice measured by volume and reach.


Share the high-impact stories

We give you the articles with links and tell you whether they’re trending negative or positive.

Stay on top of +30 million sources

Social Listening

Meltwater's Social Media Monitoring tool offers a powerful social research platform engineered to help you quickly extract relevant insights from a mass of social data. Explore only the important insights and make better, data-driven decisions.

  • Unlimited ad-hoc searches across Twitter, blogs, forums, news, Reddit, YouTube, and Facebook
  • Identify mentions of your brand, product, industry and competitors
  • Harness the voice of the customer to inform product development, media buying teams, and crisis communications

Identify important brand advocates

Access millions of social conversations and discover brand advocates, Influencers and new potential audiences.

  • Identify influencers across Instagram, Twitter, Facebook, Youtube, Pinterest and blogs
  • Monitor, measure and react to online conversations - all from one platform
  • Segment audiences to better understand what they care about

Social Reports and Services

Analyze social media reports on a weekly, monthly or quarterly basis across global social networks. All reports highlight relevant KPI's, such as audience growth, engagement rate, interaction ratios and more — delivered straight to your inbox.

  • Social performance and competitors report
  • Social media insight report

Social Media Management

Want to be in control of your brand on Social? Monitor, Engage and publish from one single platform!

  • Get quick access to actionable insights while simplifying the publishing and engagement tasks for even the most complex social enterprise
  • Publish and schedule content for all channels from one platform
  • Unify and monitor social and news mentions in one location


Why Meltwater?

As the global leader in Media Intelligence, Meltwater offers multiple software solutions which analyze billions of data online. We offer our clients Media Intelligence, E-Reputation and Social Media Analytics solutions which allow them to make better, more informed decisions in the blink of an eye. Founded in 2001, Meltwater operates 56 offices in 27 countries, all of which provide over 26,000 customers with a global service with local expertise.