Watch the webinar for key takeaways on:

  • How companies can leverage customers as brand ambassadors to build and popularize their brand.
  • Why various departments within the organisation must work collaboratively to ensure a great customer experience.
  • The various activities a brand must undertake to ensure customer satisfaction.

Guest Speaker:

Mitu SamarA first generation entrepreneur, Mitu Samar has a proven track record in strategic communication and thought leadership positioning. She is the founder of ‘Eminence’, a boutique firm with the value proposition- building brands and positioning personalities. she serves as an Independant Director on the board of Times Group companies and is also on the advisory board of Biz divas. Amongst her many accomplishments, Mitu was recently featured in the list of ’50 Most Talented Corporate Communications leaders 2015’ by world CSR congress.

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