Meltwater Social

Turn insights into action

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Get in control & stay in control of your social strategy

Meltwater empowers brands and agencies to turn data-driven insights into actionable customer engagement opportunities. By automating many of today’s manual efforts within an AI-powered social analytics engine, marketers and PR professionals can turn trillions of owned and earned data points into contextual insights and predictions that drive stronger business decisions.

Social listening

Your go-to research engine that retrospectively uncovers online conversations to gain insights, pitch new business or track future data and alerts with a single click. Search for what you want – when you want – with our unlimited listening offering.

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Social media management

By integrating content marketing, social account management and advanced analytics into a single, customizable platform, you get quick access to actionable insights while simplifying the publishing and engagement tasks for even the most complex social enterprise.

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Social influencers

With 500 million profiles, 60K categories and five years’ worth of historical data, meet the most sophisticated influencer search engine out there. Easily find and manage influencers in any category and location in the world across Twitter, YouTube and blogs.

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Social reports & services

Optimize your social strategy with access to rich social reports and dashboards or build what you need with customized reports and professional services. Export data to command centers and bring the value of social to your enterprise through APIs.

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Designed to make your job easier

Meltwater knows the needs of marketers, PR professionals and customer care teams vary drastically when it comes to mining social data. That’s why we offer flexible solutions, customized by job role, to make it easier for you to turn insights into action on a daily basis. Piggyback on emerging trends, immediately address customer complaints, or monitor competitors’ activity – Meltwater is here to help.


Stay connected to your audience in the moments that matter most

Marketing


Through Meltwater’s unified social platform, marketers can take those insights and immediately put them into action by publishing targeted content and executing engagement strategies in real-time.

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Turn your social media expertise into a profit engine

Agencies


With access to the largest inventory of social data and news content in the industry, agencies can immediately gain a competitive advantage and provide more value to clients from the start.

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Social care is more than customer service. It’s marketing.

Customer Care


Meltwater’s social media management solutions simplify community management and customer service to help you build relationships and brand loyalty.

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Why the world’s top brands & agencies rely on Meltwater Social

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Unparalleled Data Access

Analyze social media, news and other human-generated content in a single platform

Insights to Action

Uncover what customers are talking about then seamlessly engage in real-time and analyze what actually has an impact

Fast Time to Value

Get up and running in weeks, not months, to drive ROI and user adoption

Scalable & Flexible

Choose from our pre-packaged bundles or customize a solution to meet your needs

But don’t just take our word for it.
See why our clients love us

Monitoring social media for a large and diverse brand

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Using social listening to push new frontiers with clients

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Understanding the global impact of campaigns

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Turn social data into actionable insights

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