Social Media Manager


New York, NY, USA

Austin, TX, USA

Chicago, IL, USA

Miami, FL, USA

Washington D.C., DC, USA

Raleigh, NC, USA

Boston, MA, USA

Atlanta, GA, USA

Charlotte, NC, USA

San Francisco, CA, USA

San Diego, CA, USA

Los Angeles, CA, USA



Meltwater is looking for a Social Media Manager to join our global marketing team.

We're seeking a creative, energetic, and experienced social media manager who understands that social media management isn’t just posting content, it's creating community. Sound like you?

The ideal candidate will have strong social copywriting skills, experience in the B2B SaaS marketing space, and an ability to iterate quickly based on data and quarterly targets. You will work closely with the content marketing manager to develop a robust social media and community management strategy, including but not limited to: influencer outreach, employee engagement initiatives, and our new YouTube channel. You’ll also spearhead our first presence on TikTok!

As the Social Media Manager, you'll join other talented content producers within our Marketing team to deliver engaging and thought-provoking social content that encourages clicks, conversation, and turns fans into followers.

What You’ll Do

  • Write copy consistent with the Meltwater tone of voice for daily social media posts across all major channels

  • Use the Meltwater tool to craft data-driven social posts on trending topics or themes

  • Apply audience insights, personas, messaging and competitive information to inform content production

  • Engage with online communities in the PR, Comms, Marketing, and Tech as an authority in the space

  • Respond to comments and customer feedback in a timely and professional manner

  • Stay on top of industry trends and news to keep our channels proactive and cutting edge

  • Keep an eye on trending memes, hashtags, and upcoming social holidays to jump on when appropriate. Should we incorporate “We Don’t Talk About Bruno”? Wordle? Creative thinking encouraged!

  • Contribute to MQL goals through identifying and submitting leads to our sales team

  • Pull quarterly performance metrics to report to the content team and provide concrete suggestions based on the data

  • Collaborate with external contributors/influencers to create credible content that resonates with our audience

  • Partner with designers, developers, and other specialists within the team to drive the delivery of your content

Taidot ja vaatimukset

What You Have

  • ****3-5 years of similar experience

  • Native English writing fluency

  • Deep knowledge of all major social media platforms

  • Excellent examples of social campaigns, backed by solid performance metrics

  • Solid understanding of creating Boolean searches strongly preferred

  • Experience with analyzing data to create a story

  • Sharp eye and detail orientated— you proofread with vigor, catching typos and grammatical errors like Pokemon

  • Excellent interpersonal, written, and oral communication skills

  • Passion for B2B marketing

  • A basic understanding of paid social tactics preferred but not required

  • Ability to work both independently and in collaborative environments

What We Will Give You

  • Competitive compensation
  • Comprehensive time off & generous leave policies
  • Excellent medical, dental, and vision options
  • 401(k) matching, life insurance, commuter benefits, and parental leave plans
  • Collaborative, transparent and fun loving company culture

Lisätietoa Meltwaterista

Why Meltwater?

Meltwater has gone from humble beginnings in Oslo, Norway in 2001 to the global leader in media intelligence with 30,000 global clients today. We provide solutions to help modern PR, communication, and marketing professionals better understand their current media landscape, both in the news & social media.

For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.

Meltwater employees embody the work-hard, play-hard spirit through our 3 core values- Moro (fun), Enere (number one) and Respect (Respect). These founding principles stem from our Norweigan roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that focus on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.

At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations. We only promote our sales leadership team from within the company, and our goal is to facilitate your long-term professional growth.

Our work is fun, challenging and rewarding, and we’re looking for driven individuals, passionate about learning business by doing it.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

The “EEO is the Law” poster is available at:

And “EEO is the Law Supplement” poster is available at:

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.