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Social Listening

bendgateApple’s Fall season has been less-than-stellar from a social sentiment perspective, and social media channels have been lit up with everything from rants about U2 to competitor ad campaigns.  This is bad news for Apple, of course, but it’s also good news: if people didn’t care, they wouldn’t bother talking about it.  Apple’s rocky September...

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social listening infographicWe’ve talked a lot about how social listening can be used to inform business efforts across your organization, so it was great to run across this infographic from Diagramified and see those tips… well, diagramified.  Here it is: Social listening has been a hot topic across the globe as of late; in South Africa, for example,...

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Social Media TrendsIn today’s world of constant news bombardment, happening 24/7 on our social media feeds — Twitter, Facebook, Instagram and so on — it has become the norm that social media plays an ever-constant and major role in it and this is true for us in PR, too. (Can you think of anyone who has not...

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World Cup on Twitter  Twitter is having a very good World Cup. The micro-messaging giant has taken advantage of its worldwide reach and insane amounts of social data by actually sharing that data with the rest of us, in uniquely engaging ways that have this digital marketer tipping my hat to them.  Here are a few of the...

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Social listening for small business is especially powerful, as one good social listening tool can be used to service multiple purposes in your organization.Social Listening for Small Business Social listening tools run the gamut from free to paid, but they follow the same adage as most things in this world: you get what you pay for. That being the case, I’ve seen a lot of discussions on LinkedIn Groups and the like wherein people debate whether or not...

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Final Four PredictionsMarch Madness (which extends into April – it’s madness, I tell you!) is heating up with the Final Four showdown tomorrow night.  When I did my Sweet 16 picks based on nothing but chatter volume, I definitely expected to do better than I did last year: the team I picked to win it all last...

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Wondering who'll survive the Sweet 16?  We're making our predictions based on chatter volume.March Madness is upon us, and as someone who went to a basketball school (Georgetown), this is a month wherein I’m well-accustomed to the hand-wringing and forehead-slapping that happen when a team that was seriously supposed to win that game messes up your entire bracket. And so, this year, I decided to let March Madness...

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Can you blame Justin Bieber for his smiling mug shot?  These days, celebrity mugshots are instant reddit and Buzzfeed gold, so you may as well look good for it.  
What Bieber might not have seen coming is the Miley Cyrus comparisons, but never say she didn't warn us that she comes in like a wrecking ball.Justin Bieber made headlines and dominated the Twittersphere yesterday and today with news of his arrest in Miami.  Bieber was arrested for drag racing in a yellow Maserati through a residential neighborhood in Florida, and has been making the most of his headline-jacking by smiling beatifically for his mug shot and waving happily to fans as...

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Were you caught in the deep freeze, or just tweeting about it?  Chatter about the weather has topped CES chatter by 20X and more.Unless you live in one of the rare U.S. states that’s been seeing some unseasonably high temperatures (yes, I was out hiking in a tank top over the holidays – please don’t hate me because I live in the San Francisco area, though; just check the rent prices on craigslist and you’ll feel better),  you’ve...

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